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Old 16th April 2013, 12:12   #5086
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Default Re: Front discs covered under EW?

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Originally Posted by cool_dube View Post
Hi gang!

Any idea if front discs are covered under EW? Mine seem to have developed an issue and need to be replaced. The EW claim placed by the A.S.S. has been rejected saying that this is a "wear & tear" item. Just wanted to confirm with you all before I dig into my pocket.

Cheers...
A.S.S. will change brake discs under extended warranty upto 40,000kms.
But the Extended warranty manual does not say 40,000kms. So I sent a mail to Tata motors customer care. This way at close to 80,000kms I got my brake discs covered under extended warranty.
So you go to A.S.S And tell them to show you in extended warranty booklet where it says that brake discs are not covered under extended warranty after XXXX kms
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Old 16th April 2013, 12:16   #5087
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Default Re: Front discs covered under EW?

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Originally Posted by tsk1979 View Post
A.S.S. will change brake discs under extended warranty upto 40,000kms.
But the Extended warranty manual does not say 40,000kms. So I sent a mail to Tata motors customer care. This way at close to 80,000kms I got my brake discs covered under extended warranty.
So you go to A.S.S And tell them to show you in extended warranty booklet where it says that brake discs are not covered under extended warranty after XXXX kms
Thanks Tanveer. My Safari has only done 30,000 km. Should I pursue this with TML customer care?
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Old 16th April 2013, 12:20   #5088
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Default Re: Front discs covered under EW?

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Originally Posted by cool_dube View Post
Thanks Tanveer. My Safari has only done 30,000 km. Should I pursue this with TML customer care?
Only 30,000kms? Then simply show the page in your booklet to the A.S.S
They have to give you warranty. Go to Concorde motors. They are owned by Tata. Call customer care and lodge a formal complaint.
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Old 17th April 2013, 13:14   #5089
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Default Re: Front discs covered under EW?

Quote:
Originally Posted by cool_dube View Post
Hi gang!

Any idea if front discs are covered under EW? Mine seem to have developed an issue and need to be replaced. The EW claim placed by the A.S.S. has been rejected saying that this is a "wear & tear" item. Just wanted to confirm with you all before I dig into my pocket.

Cheers...
If the vehicle has been serviced on time, then how come such unnatural wear and tear occurred?? Anyways the brake pads can be wear and tear, not discs..
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Old 17th April 2013, 14:33   #5090
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Default Re: Front discs covered under EW?

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Originally Posted by ankur_gupta10 View Post
Anyways the brake pads can be wear and tear, not discs..
Nope, brake discs too are components which are subject to wear and tear, though not at 30k kms in an SUV.
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Old 18th April 2013, 15:53   #5091
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Default

Quote:
Originally Posted by tsk1979 View Post
Only 30,000kms? Then simply show the page in your booklet to the A.S.S. They have to give you warranty. Go to Concorde motors. They are owned by Tata. Call customer care and lodge a formal complaint.
It did the trick!! I logged a complaint with TATA MOTORS customer care and within a day I got a call from the dealer that discs are covered under EW and will be replaced FOC! Will get it done soon.

This incident reaffirms that callousness on the part of TASS plays a major role in the negative image that TML has in the market today.

Quote:
Originally Posted by n.devdath View Post
Nope, brake discs too are components which are subject to wear and tear, though not at 30k kms in an SUV.
On the contrary, the EW booklet does not lay out any clause in terms of no. of km when it come to discs. It just says that discs are covered under EW, while pads and liners are not.

Last edited by DerAlte : 18th April 2013 at 16:18. Reason: Back to back posts
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Old 18th April 2013, 16:18   #5092
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Default Re: Front discs covered under EW?

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Originally Posted by n.devdath View Post
Nope, brake discs too are components which are subject to wear and tear, though not at 30k kms in an SUV.
Tata motors gives a book. It has many pages. On one of the pages there is a list of things covered under Extended warranty which kicks in two years after ownership
That page lists things like
*Shock absorbers covered till 35000kms*

On that page, brake discs are also mentioned, but no km reading is mentioned. Just like no km reading is mentioned for slave cylinder, master cylinder etc.,

Due to this written contract, Tata motors has an obligation to replace those parts under extended warranty, whether the vehicle has done 30,000kms or more. If Tata motors wants to cover these for only XXXXX kms, they better say so in the booklet.
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Old 18th April 2013, 16:57   #5093
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Default re: The Tata Safari 2.2L Technical / Problems Thread

Chassis print and underbody anti rust coating.

I need to get the underbody chassis print for my truck and wasn't able to locate it after spending a lot of time. I had done it earlier myself at the time of registration, so was rather puzzled.

On speaking to my T.A.S.S service advisor, it seems the print is now hidden under the anti rust coating I got done! What do I do now? I am taking the vehicle to the workshop to see if the coating can be scrapped off to get the print.
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Old 18th April 2013, 19:00   #5094
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Default re: The Tata Safari 2.2L Technical / Problems Thread

There was no need to scrap off the coating or anything. The trick was to use a carbon paper and rub it in the area of the chassis print. Pencil imprint wasn't doing the job well due to the coating.
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Old 23rd April 2013, 22:08   #5095
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Default re: The Tata Safari 2.2L Technical / Problems Thread

Hi guys,

My Safari 2.2 EX is close to the 5 yrs 65K mark and need major refurbishment. Have used Wasan Motors and Tata Motors Worli workshop exclusively so far but am most unhappy about their service standards and looking for a real good mechanic preferably near Sion/central Bombay. Any suggestions would be really appreciated.

Will write a detailed note separately on what I plan to do with my ride.

Thanks.
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Old 24th April 2013, 10:02   #5096
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Default re: The Tata Safari 2.2L Technical / Problems Thread

Safari experts need an advice. I get tire screeching sound when i take turns on uneven roads. Mainly when i drive to high ranges. Sound comes at speeds as low as 30 to 40 km/hr. My wheel alignment values are within limits. Is this normal on safari?
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Old 24th April 2013, 10:27   #5097
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Default re: The Tata Safari 2.2L Technical / Problems Thread

Quote:
Originally Posted by mmishh View Post
Hi guys,

My Safari 2.2 EX is close to the 5 yrs 65K mark and need major refurbishment. Have used Wasan Motors and Tata Motors Worli workshop exclusively so far but am most unhappy about their service standards and looking for a real good mechanic preferably near Sion/central Bombay. Any suggestions would be really appreciated.

Will write a detailed note separately on what I plan to do with my ride.

Thanks.
At 65k , what all you intend to get done? Anyway try to get a quote from TASS ( and a health check up) so that you know what all and how much it willl cost and what all to change. Suspension might be one.

Quote:
Originally Posted by ameaa View Post
Safari experts need an advice. I get tire screeching sound when i take turns on uneven roads. Mainly when i drive to high ranges. Sound comes at speeds as low as 30 to 40 km/hr. My wheel alignment values are within limits. Is this normal on safari?
Losing grip How's the tyre thread? And odo read?
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Old 24th April 2013, 12:25   #5098
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Default The Safari refurbish project

Gentlemen,

Proud owner of a 2008 Pearl White Safari 2.2 Dicor Ex 2X4 which has given pretty good service so far in spite of the normal niggles that are the bane of all Safari owners’ existence! Apart from a steering column change (under extended warranty) just around the 4 yr mark and clutch replacement (paid), there have been no major disasters. This is my wife’s daily commute and she loves it.

After 65k kms in 5 years we have come to a decision point – whether to sell it off and buy a new one (since my wife likes it so much) or get this refurbished and drive for another couple of years. So far we are leaning towards the “refurbish and run for another 2-3 years” option since it’s in decent shape. What do you guys think?

I plan a major overhaul and being almost completely ignorant about all things mechanical, seek guidance from this great community. The questions I would like to ask are listed below and I would deeply appreciate it if fellow Safari owners, especially from Mumbai, can weigh in with detailed responses:
  1. The main question – I have used Wasan and the Tata Motors workshop in Worli and they are both equally bad. Poor attention to detail and I almost always have to take the car to them a second time to rectify minor issues. Can somebody point me to a really good mechanic/workshop for Safari in Mumbai preferably around Sion/central Mumbai or Navi Mumbai? Ideally I would like a workshop which can do everything for me – dent/paint, aircon, suspension, fix rattles, stereo etc. Or should I look for different specialists for suspension/aircon paint etc.
  2. Bumper – The front bumper had a minor collision on the left side which caused it to crack and the fog light casing broke. Tata Motors tried to fix it with an ugly screw sloppily drilled into the bumper (without asking me!) but that didn’t work. Change the front bumper is expensive and I’m wondering if a decent mechanic can fix it.
  3. Suspension – The front suspension has been worked on some time back. Now there is some sort of thudding sound from the back. Need to get it checked and overhauled if needed. Is there a Safari suspension specialist in Mumbai that you can recomend?
  4. Vibrations – there are various types of rattles, hums and vibrations from all around. While accelerating in 2-3 gear, the vibrations are more pronounced. Need to get it checked thoroughly.
  5. Mileage – has dropped to 9 from the 10-11 I used to get. Should I be worried? How can this be improved, is decarbonising the solution?
  6. Aircon – a) Leaks air from the windshield vents even when in the front position and b) Sporadically throws out bits of dirty foam! What could be the reason? Need a recommendation for a good aircon mechanic.
  7. Tyres – the stock tyres are in pretty good shape as it has been used basically in the city. However, they are 60k old and probably need to be changed. What should I be looking at? Don’t intend to get alloys at this point.
  8. Indicator – The stalk does not move back to original position once the turn is complete and sometimes refuses to stay in position while turning. TASS has advised me to change it. Is it possible to repair? What would be the cost?
  9. Others – Mud flaps, floor mats, left back light (broken) and the right side sun visor needs to be changed. How much should I budget and are there any branded mats/flaps I should go for? Also the rubber inside the front cup holders tore within the first 6 months. Is there any way it can be changed without replacing the entire console. TASS informed me that I need to change the console.
  10. Stereo – would like to upgrade as music is a passion. Have a budget of about 30K in mind. Do I need to change the stock Alpine HU? It used to connect to my old iPhone 2G but does not work with iPhone 4S or 5 or my daughter’s iPod. What kind of system sounds good in a Safari? We mostly listen to Indian Classical, film music, Ghazals and rock. Clarity is more important than boom. Phone/Bluetooth connectivity is essential.
  11. Paint – After being driven on Mumbai roads for almost 5 years, she’s had her share of scratches, scrapes and minor collisions; am wondering if complete repainting is required or if spot denting/painting will do the job. Any idea how much repainting would cost and where it should be done?
  12. Upholstery – the original fabric upholstery is in good shape but gets dirty quickly so thinking of Stanley / Karlsson. It looks like it would cost about 40K. Any user experience with these two or any other vendors? Where should I get it done?
  13. Projectors – have always wanted to install projectors but was advised against it by TASS. Now that the extended warranty is over, maybe I can go for it. How much would it cost and which is a good brand?
  14. Reversing camera – depending on how much is left over from my original budget, I might look at it. Any suggestions on a good brand and the cost?
  15. Sunfilm – The old sunfilm (Garware) has developed some scratches but has no bubbles etc. Is it recommended to change it? I’ve seen old sunfilm being scraped off at the spare part dealers and it looks like a very messy job. Also is it advisable to have sunfilm for the windshield?

Is there anything else I need to do to prolong the life of the vehicle? It has been regularly serviced by TASS and is in pretty good shape. What I would really love if if an experienced local forum member can look at it and advise me on current / potential issues. Frankly, I don't have much faith in TASS.

Items 11-15 are on the “desirable’ list and the wife and I are still arguing about the logic of spending so much on a 5 year old car . After getting inputs from the gurus, I’ll put together a budget and decide. The target is to complete the project before monsoons.

Hopefully this thread will be useful for all the old Safari owners looking for overhaul.

Thanks.
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Old 24th April 2013, 13:13   #5099
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Default re: The Tata Safari 2.2L Technical / Problems Thread

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Originally Posted by jkdas View Post
Losing grip How's the tyre thread? And odo read?
Around 25% remaining. ODO is 83K. Original tyres. 2.5 yrs old
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Old 24th April 2013, 13:44   #5100
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Default Re: The Safari refurbish project

Quote:
Originally Posted by mmishh View Post
Gentlemen,
[*]The main question – I have used Wasan and the Tata Motors workshop in Worli and they are both equally bad.
Find a good garage who can cordinate all if you can find one which does all. Or do stuffs one by one if you have time.

Did you try http://www.team-bhp.com/forum/mumbai/ ?

Quote:
Bumper – The front bumper had a minor collision on the left side which caused it to crack and the fog light casing broke.
Some do fiber work, try them. Bumper used to cost 3700Rs. And then $ for painting

Quote:
Suspension – The front suspension has been worked on some time back. Now there is some sort of thudding sound from the back. Need to get it checked and overhauled if needed. Is there a Safari suspension specialist in Mumbai that you can recomend?
What all were changed and what was the odo read then?

Quote:
Mileage – has dropped to 9 from the 10-11 I used to get. Should I be worried? How can this be improved, is decarbonising the solution?
Check airfilter and try fuel additives that clean the injectors etc. Browse around

Quote:
Aircon – a) Leaks air from the windshield vents even when in the front position and b) Sporadically throws out bits of dirty foam! What could be the reason? Need a recommendation for a good aircon mechanic.
Foam from the air intake?

Quote:
Tyres – the stock tyres are in pretty good shape as it has been used basically in the city. However, they are 60k old and probably need to be changed. What should I be looking at? Don’t intend to get alloys at this point.
60k on stock tyre? Thats good. Might need replacement

Quote:
Indicator – The stalk does not move back to original position once the turn is complete and sometimes refuses to stay in position while turning. TASS has advised me to change it. Is it possible to repair? What would be the cost?
Fixing it? Dont think its costly and asking some electrician to fix it might be a waste of time

Quote:
Stereo – would like to upgrade as music is a passion.
Head to ICE thread section please.

Quote:
Upholstery – the original fabric upholstery is in good shape but gets dirty quickly so thinking of Stanley / Karlsson. It looks like it would cost about 40K. Any user experience with these two or any other vendors? Where should I get it done?
For 10k you get decent art-leather ones. Wanna spend 40k on a car you will keep for 2-3 years?

Quote:
Projectors – have always wanted to install projectors but was advised against it by TASS. Now that the extended warranty is over, maybe I can go for it. How much would it cost and which is a good brand?
Why? For looks?

Quote:
Reversing camera – depending on how much is left over from my original budget, I might look at it. Any suggestions on a good brand and the cost?
5-8k

Quote:
Sunfilm – The old sunfilm (Garware) has developed some scratches but has no bubbles etc. Is it recommended to change it? I’ve seen old sunfilm being scraped off at the spare part dealers and it looks like a very messy job. Also is it advisable to have sunfilm for the windshield?
Many have sunfilm on windshield. Check the front windscreen sun film thread.

Regular service and maintenance helps prolongs a car's life.

Last edited by GTO : 29th April 2013 at 10:50. Reason: PM coming up
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