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Old 9th December 2009, 19:44   #106
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Originally Posted by honeybee View Post
I guess the best option is to question and understand each and every repair that the service centre proposes to carry out. Of course, you should not give any impression of doubting their intentions. As a customer you have the right to ask questions and understand what needs to be changed, why and how much will it cost. Also what if you don't change it right now.

Once you start querying everything, the next time they won't try to perform unnecessary repairs.
I always ask about this & that but when the problem is major like both pedals getting pressed at the same time, you have to fix it.

Now the car shudders(Second & Third Gear only) & I am worried that they will mess it further than solve it. Experts please try and answer my question.
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Old 10th December 2009, 12:00   #107
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I wish I had seen this thread earlier. I had been complaining about the feel of my Indigo XL DICOR's clutch from the beginning. Pressure plate and release bearing were changed (as claimed by TASS) at 8k kms FOC within 4 months of purchase. I was still not happy with the feel and kept complaining. recently at 23k km, while backing out of a shallow ditch I could smell the clutch frying. Thereafter there was a perceptible drop in pickup. This time TASS agreed to change the entire clutch assy with the flywheel getting skimmed. I have done 1k kms after that and all of a sudden now the car shudders heavily in 5th gear. Dunno what to do
A quick visit to Ignite this morning and the cause was identified - it is a badly balanced front left tyre. I did not supect this to be the cause as realignment and wheel balancing was done at MGM Tyre center, Mylapore only a few days back. Now I need to take the car to them and give them a piece of my mind
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Old 10th December 2009, 13:13   #108
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mmm..Thanks. Maruthi SA told me i too need to do this change!!! Now, i will re-check . Thanks a TON!!!
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Old 10th December 2009, 13:16   #109
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If the car shudders or vibrates only at high speeds (> 80kmph) it is usually a sign of things going wrong with the tyres, such as alignment or pressure. If it were a clutch problem, you would find it at all speeds.
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Old 10th December 2009, 13:24   #110
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Thank You honeybee.
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Old 10th December 2009, 14:22   #111
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My Corsa's clutch had become hard after close to 5 years of running/39K. The effort required was more with consequently higher fatigue. Got clutch wire changed at around 400Rs. and clutch engaging has become very light again.

Anyway, have not visited a GM service centre since 2007 so the question of fleecing does not arise. Give it to a trusted mechanic.
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Old 11th December 2009, 10:16   #112
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Originally Posted by harit View Post
It is worth remembering that many dealerships, particularly for premium vehicles, also have targets on the amount of spares sold. So they have to, well push.
Absolutely! I can understand new car sales targets on the sales team, but how can anyone impose targets on the service staff? Translated, how can you impose a system where a certain number of parts HAVE to be changed, irrespective of whether the car needs a replacement or not. I've heard of some service stations even incentivising service advisors on "targets".

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We have a Merc company maintained, I gave it to a workshop to check brakes and do a general service. I got an estimate of 2Lacs, after cutting down all the useless stuff I ended up with around 14K.
14 grand! The most valuable resource today is information. Even those who aren't familiar with cars would do themselves a whole lot of good by searching / reading through our archives.

Quote:
Originally Posted by honeybee View Post
I guess the best option is to question and understand each and every repair that the service centre proposes to carry out.
To add to that : Another highly recommended practice is getting a second opinion on major jobs. Thus, if an authorised service station gives you an estimate for a clutch overhaul, take a second opinion from an after-market specialist. Or from a petrolhead friend.
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Old 11th December 2009, 15:01   #113
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[quote=GTO;1628235]quote]
Some time back I had peculiar problem with my Maruthi 800. The 1st cylinder started to miss fire. The concerned cylinder Spark plug was getting fouled and found oil traces on the Electrodes. Cleaning the plug solved the problem which reappeared after about 300Kms driving. This started happening regularly.

I took the car to a reputed Maruthi dealer in Bangalore. The service Engineer had a look and told me that I have to replace 1/2 Engine.( That is I have to by the engine block with the crankshaft, Pistons already assembled. This would cost about 10K and about 19K for the refittingthe engine.Total of 29K for the whole works. The car has done only about 35K Kms and he was sticking to the diagnosis. I just got the plug cleaned and drove to one of my friends garage and explained to him the problem. He opened the head and the problem was there. I was a damaged "O" ring ( oil seal) on the Inlet valve stem of the 1st cylinder. the seal cost Rs.40/00 the Total expense was less than Rs.300/00.

I have crossed 91K Kms. without the problem appearing again.
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Old 12th December 2009, 09:20   #114
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Thank You sudharma. I am also having a similar problem. The Problem in my case can also be a Faulty New Spark Plug.
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Old 12th December 2009, 11:00   #115
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Originally Posted by GTO View Post
Absolutely! I can understand new car sales targets on the sales team, but how can anyone impose targets on the service staff? Translated, how can you impose a system where a certain number of parts HAVE to be changed, irrespective of whether the car needs a replacement or not. I've heard of some service stations even incentivising service advisors on "targets".
Not too difficult to imagine, since the auto companies make more money by way of servicing and repairs than on the sale of a new car. And since today's cars are more built to last than their previous generations, this will encourage malpractice at the service centres.

I went through the A-star's brochure and visited a Maruti showroom to see the car. While the interior space and boot space didn't appeal to me much, what caught my attention was they are now using a chain instead of a belt, which does away with belt replacement. Also the engine does not need running-in, which means you start getting optimum performance from day 1. And the oil change interval is also 10000kms instead of 5000kms. If an Alto/M800 owner visits the service centre four times in a year, an A-star owner will do it only twice a year. So the advancement in engine technology and the robustness of the cars means the service centres will see less and less of customers. How do you make money then? It's anybody's guess!
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Old 13th December 2009, 09:42   #116
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honeybee I know they say that the Running-in Period is over nowadays but I still advise new car owners to be careful. Do not Over Rev Engines or do not put too much strain on any part of the car. It takes sometime to understand the car so increase your speed progressively.

Somebody did write in this thread that he burnt the clutch too soon so that shows that we all need to be careful with our new cars.
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Old 13th December 2009, 12:41   #117
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Quote:
Originally Posted by honeybee View Post
Not too difficult to imagine, since the auto companies make more money by way of servicing and repairs than on the sale of a new car. And since today's cars are more built to last than their previous generations, this will encourage malpractice at the service centres.

I went through the A-star's brochure and visited a Maruti showroom to see the car. While the interior space and boot space didn't appeal to me much, what caught my attention was they are now using a chain instead of a belt, which does away with belt replacement. Also the engine does not need running-in, which means you start getting optimum performance from day 1. And the oil change interval is also 10000kms instead of 5000kms. If an Alto/M800 owner visits the service centre four times in a year, an A-star owner will do it only twice a year. So the advancement in engine technology and the robustness of the cars means the service centres will see less and less of customers. How do you make money then? It's anybody's guess!
Well, my car (Esteem) anyway visits the service centre once a year. In fact this time it was after 1 year + 2 months.

Why on earth would a Alto/800 need servicing FOUR times a year (unless running is VERY high)??
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Old 13th December 2009, 12:57   #118
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With me the experience was the other way round.

I kept asking the Varun Motors service centre in hyderabad if I should change the clutch and they kept suggesting that the clutch does not need replacement.

The Baleno finaly got a new clutch at 63000 KMs when my wife refused to drive the car - citing hard clutch.

As the clutch was still working pretty fine apart from being slightly hard (which I was used to by then), I had to almost force the service advisor to change the clutch.

He changed it still protesting that I really did not require to and that I was wasting my money.

So some service centres still have true / honest policies that do not require their service advisors to milk the customers to the highest possible extent.
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Old 13th December 2009, 16:09   #119
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Actually, the way it seems to me is that though today's cars need less frequent attention, the number of cars has gone up big time. All (or most) of the MASS in the city are usually overloaded with cars and you need to take an appointment. So the service bays are always working at full capacity. With this scenario, it does not seem to be any more lucrative to do stuff on a car that is not required when the next few cars will actually need stuff to be done.
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Old 21st June 2010, 16:28   #120
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Originally Posted by CrackedHead View Post
^^ The thing is that a brand new clutch is always very "soft" (i.e. very less effort is required to operate). I have always observed this with cable operated clutches. I'm not sure if this happens because of a brand new cable or is it because of the springs in the brand new clutch components.

But it gets back to normal feel after a couple of thousand kilometers of driving. Always avoid getting a clutch plate changed just because it feels hard -- get the cable lubricated and see if it helps.
I get the clutch cable of my Cielo lubricated every 5000 km. But when I asked the mechanic to lubricate the clutch cable of my Alto Lxi 2008, he said it will do more harm than good (He comes up with a bizzare explanation of dirt getting inside the clutch cable housing). He says that none of the Maruti vehicles need (or can withstand) clutch cable lubrication.

I think the mechanic is trying to bluff me - can any body confirm whether you have done clutch cable lubrication for any of your maruti cars?
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