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Old 6th December 2009, 20:39   #1
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Default Car Servicing at Hyundai Motor Plaza, Sarita Vihar, New Delhi

Guys,

I recently moved to Gurgaon and basis advise in this forum decided to give my car to the Hyundai Motor Plaza near Sarita Vihar Delhi.

I am deeply perturbed cause though I was given an estimate, I am never sure if the things told by car servicing advisor are required or not. I would request any advise from all of you to help me out here on whether certain aspects could have been done without.

Car - Getz GLS
Make - Dec 2006
Kms Driven - 26,000
Last Servicing Done - 18000 Kms ( June 2009)

My total bill for servicing came to Rs 6693/-

Let me give your a detailed breakup.

Sr.No Description QTY Amount
1 Wheel Balancing 2 130
2 Wheel alignment 1 320
3 Throttle Body Cleaning 1 90
4 Fuel Injector Cleaning 1 230
5 Periodic Maintenance Service 1 700
6 Super Charge Oil Addivitive 1 346.42
7 Gear Oil 2.5 470.5
8 Engine Oil Shell Premium 3.3 591.2
9 Coolant 3 597.32
10 Weight Wheel Balance ( 30 gms) 2 34.46
11 Weight Wheel Balance ( 20 gms) 2 23.88
12 Filter Air Cleaner 1 170.12
13 Filter Assy- Engine Oil 1 75.44
14 Plug-Assy- Spark 4 206.12
3985.46

Sr.No Labour & Services QTY Amount
1 Transmission System Flushing 1 350
2 Radiator Flushing 1 350
3 H.P.L.S Gear Treatment 1 350
4 Brake Shoe Cleaning 1 125
5 I S A Cleaning 1 115
6 Consumables 1 60
7 Caliper Pin Greasing 1 190
8 Engine Flushing 1 350
1890

Total 5875.46
VAT, Service Tax, Cess Tax, H&S Cess 817.54

Net payable ---> 6693


Dont get me wrong. I love my car and would love it to be serviced well. What I want to be absolutely sure is that I get value for what I pay. Rs 7000 is close to the EMI of my car.

This is the second time its happening to me. Last time I got my car services in Whitefield Hyundai in Bangalore. I told the Car service guy specifically that i seem to be having some problems with starting my car in the morning. Would he advise me to change my battery.

He said no sir, no problem. A few cells are weak, but I have changed the distilled water, so don't worry about it. The next day I was to drive from Bangalore to Chennai and I started about 6 am. Around 9 am I pulled into a petrol pump to fill gas. 5 minutes later, my car simply wouldn't start. Thankfully a truck driver offered to help. Opened my hood, looked at a few things and quickly told me to have my battery replaced. He helped me start my car ( we pushed it for a distance and I didn't stop till i reached Chennai). Once in Chennai i replaced the Exide with Amro.

The point is...if I have my car serviced, i better know that everything which can go wrong has been serviced at least to a large extent ( especially when i make it a point to tell the service advisor that I think i have an issue with the battery).

Please share your feedback and experience and especially let me know..should I be budgeting before I visit a car servicing dealer and let him know absolute specifics he should be doing and not touch anything else ? What should be my approach.

In advance, thanks for taking time to read this and my gratitude for any advise that you might share.
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Old 8th December 2009, 01:21   #2
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Quote:
Originally Posted by CarCrazy7 View Post
1 Wheel Balancing 2 130
2 Wheel alignment 1 320
3 Throttle Body Cleaning 1 90
4 Fuel Injector Cleaning 1 230
6 Super Charge Oil Addivitive 1 346.42
9 Coolant 3 597.32
10 Weight Wheel Balance ( 30 gms) 2 34.46
11 Weight Wheel Balance ( 20 gms) 2 23.88
1 Transmission System Flushing 1 350
2 Radiator Flushing 1 350
3 H.P.L.S Gear Treatment 1 350
4 Brake Shoe Cleaning 1 125
5 I S A Cleaning 1 115
8 Engine Flushing 1 350
The above mentioned expenses could have been avoided. Unless u were feeling that ur breaking was bad or that gear change is not smooth or the engine was not smooth etc.

all the cleansing or flushing is not usually required. those are the commision points for the service advisor. You could have got the balancing and alignment from outside (it would have been cheaper).

Ps. In my opinion, just tell the advisor out front (even before he looks at ur car) to not to put any additive or do any flushing (unless u feel the need for the same). Flushing in a new car (less than 50K KMS) could be fine but it can bring more harm than good in a old car (over 70K KMS).

i do not know why the coolant was changed at this time, but 20K/3yrs is a good time for a change

PS. its above is my opinion for a VFM servicing, those with enouh Vitamin M or with enough moolah after wife's shopping bill might have a different view (Pun intended)
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