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|26th February 2010, 21:48||#137|
Join Date: Jan 2007
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Well, very wierd problem.
But must tell sachin, the protest in the form of stickering is not good, especially after the trouble is diagnosed and sorted out those ugly sticker shadow will remain for ever.
Tyre guru's must say what they feel on this problem.
|26th February 2010, 23:23||#138|
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Well, on such a hot and happening thread, I'm wary of getting involved in long and futile arguments.
Also, photos arent the BEST way of checking the wear on the tyres.
The front tyres anyway seem to be worn more on the insides. I'm finding it hard to see any signs of scrubbing. So, based on the limited knowledge I can gather from the pics, I would stick my head out and say it seems to be a camber issue.
Rear tyres seem ok.
Can Sachin find out what the Camber settings are supposed to be for the Punto sold abroad and for the Punto sold in India? Once he has that, can he go to a reliable tyre dealer and get the measurement only checked?
For example, if the camber is supposed to be +1 degree, what is the MEASURED value? Is it +1 degree 30 mins or 0 degree 30 mins? Or -2 degrees?
I would suggest he goes to a place which has a high end 3D wheel aligner. Darshan tyres and N Mehta tyres spring to mind.
|27th February 2010, 14:50||#139|
Join Date: Oct 2008
Location: New Delhi
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Even my Fiat has a lil drag towards left, (Steering When abs straight car goes a lil towards left) I thought its coz of Alignment havent been able to get it rectified coz the Dealer near my hone doesnt have Fiat punto's data. Will need to go to rama. Hope it is nothing like this.
|27th February 2010, 17:01||#140|
Join Date: Jun 2007
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I agree with Anil, Sachin should test the camber settings on his car. coz, it had started eating the tyres on car and fixed it with the help of a FIAT mechanic. Now, it is fine. I really wonder how could FIAT plant misses out on such a simple testing if this is going to be the root cause
|27th February 2010, 17:25||#141|
Join Date: Nov 2005
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Wow.. this is a long thread. Looking at the pictures of the tyres, certainly there is some additional wear on the insides as compared to the outsides.. but it doesn't look very alarming. Do you have any other pictures?
The letter from Fiat is quite shocking. To blame curvy roads for excessive tyre wear is to admit that your product does not perform properly.
Sachin's method of protest is brilliant. Large corporations will stall and oppose complaints as much as possible. Its best to hit them where it hurts with some negative publicity.
I was considering a Linea/Punto as my next car but that's very unlikely now.
|27th February 2010, 18:05||#142|
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My friend in Mahim brought one of these tempos and became part of other sufferrs who were already in the soup with problems. But my friend went to the workshop in worli and gave the entire staff and higher ups left and right, used foul language also and was finnlly told that tempo will go to factory in Akurdi pune and problems solved ,which he agreed and drove down to pune himself to the factory . After 4 weeks the tempo was driven back to mumbai and delivered to my friend with not only his so called problems tottaly but also some of the critical,expensive parts replaced by new ones FREE OF COST and the tempo was far better then NEW.He used it for number of years till new 407 was introduced by TATA.
|27th February 2010, 18:36||#143|
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I have bruised and abused my santro's michelins in Delhi roads at every curve and nothing has happened, and Mr. Sachin has got his 4 tyres changed at 14,000 kms, and is this the way Fiat has responded?
I think that a serious problem lay in either steering or suspension geometry. Maybe another possibility could be the car had hit a major pothole while being transported to stockyard/driven by dealer personal before being delivered to Sachin.
But I suspect it is a serious case of manufacturing defect.
Last edited by sidindica : 27th February 2010 at 18:39.
|27th February 2010, 18:50||#144|
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Join Date: Jun 2005
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This is the TATA effect on FIAT.
They filed a defamation case against me years ago which I won.
The judge ruled I could display any sticker on my car as long as it was not vulgar or broke the RTO rules.
Since TATA services FIAT its probably a well rehearsed reply.
In my case they blamed clutch problem, oil leakage, blower speed inconsistency, poor acceleration, inability to cross railway over bridge in Ernakulam, head gasket problem, poor fuel efficiency, tire wear, poor mileage, poor ac cooling, heavy oil consumption to the tune of 1 ml for every kilometer run, timing belt tensioner whine problem, valve clearance problem and many more due to the poor condition of the roads in Kerala. When the judge heard this argument in court which I originally filed in the year 2001 he ruled in my favor in 2004. The rest as you know is history. Case files went missing from the court and the case postponed for hearing finally on 11th January 2010 where I won. Have to wait another 3 months to get the copy of the order.
When I retire from my profession I am going to fight cases for a nominal sum against automobile manufacturers in India for any individual approaching me for help.
|27th February 2010, 18:51||#145|
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sachin i suggest you to drive your stickered punto to FIAT ranjangaon plant.
on the gate tell them that you are desperate to meet CEO in person.
let every employee see your car and feel a bit ashamed. i am sure you will be able to meet atleast one of the top officials.
Keep your stand that you are not convinced about anand kumars explanation.
what a bullshit reason they have given you. driving in ghats lead to tyre wear out. that too 4 tyres within 14000 kms.
i have driven my alto with stock JK tyres in dirtiest of the terrains and ghats regularly in Kolhapur and some villages (off roading).
My stock tyres remained intact for 35000 kms before they started wearing out.
i suggest sachin to check the wheel alignment and post the report here on Team BHP. we can then comment well.
|27th February 2010, 19:11||#146|
Join Date: Jun 2009
Location: Bangalore Cantonment
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Monday morning, just drive to the Plant..
|27th February 2010, 21:05||#147|
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The most ridiculous & hilarious excuse that companies offer for uneven tyre wear or suspension is "bad roads" in India.
My question is - "don't they run these cars IN INDIA, ON INDIAN ROADS, for thousands of kms" before putting them out in the market ? Yes they do - so the very excuse of bad roads in "India" is NO EXCUSE to my mind.
Let them accept a problem - solve it - and build a goodwill. I wonder what the top honchos really do ? Especially those concerned with QC & Customer care ? Sit in their offices & let the "juniors" handle complaints.
Usually one gets the standard reply, like "we are looking at the problem, we shall get back to you shortly" CRAP if you ask me. But then this is India, One of the largest consumers of automobiles, so even the CEO's just shut their eyes. IT IS NOT FAIR.
For them it is just another car, but for the owner it is "the car"
I do not know if this rant will reach anywhere, but I am just trying to put things in a real life situation.
Can we sun a signature campaign - which reaches the right people? Now that the car companies are actually letting our Forum test out & review cars.
Last edited by Ricky_63 : 27th February 2010 at 21:07.
|28th February 2010, 13:52||#148|
Join Date: Oct 2009
Location: New Delhi
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People are just shocked about letter written by Fiat without reasoning it.
Try to google why tyers wear off on the curvy and winding roads ?
|3rd March 2010, 21:11||#149|
Join Date: Mar 2006
Location: Pune - Now in Munich, Germany
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@Nikhilb2008: I have dropped a mail to Sachin to get the following information you needed.
|4th March 2010, 00:36||#150|
Join Date: Feb 2010
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Wake up! Fiat.
Not knowledgeable to comment about the problem being caused by the tyre or road. Certainly, Sachin should have got convinced (that the car is at fault) after a thorough research. Going by that, it is ridiculous to see Fiat's response. Does this mean that 'drive a Punto *conditions apply'?
I was impressed with the way Fiat re-entered Indian market. Only now understood that it still cannot focus on customer service. Why can't these companies or rather managers be a bit generous in attending our grievances.
I think it's time Fiat is taught a lesson. Remember the plight of Skoda's reputation after a similar thread about a TBHPian suffering from A.S.S.
Wake up! Fiat. A stitch in time saves nine (recalling thousands of vehicles later).
@Sachin, intelligent way of publicizing about Fiat.
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