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Old 20th January 2010, 15:14   #1
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Default New A.S.S SCAM - compulsory engine flush with oil change.

One more scam from Hyundai A.S.S. Shreenath Hyundai Jogeshwari west, Mumbai.

In my 15000km service (1st paid service), the estimate of Rs. 2800 was given.

engine oil - 570
oil filter assy - 71
engine oil flush - 450
engine oil treatment - 350

sundry charges - 50
rear break clean labor - 115
front break clean labor - 125
throttle body cleaning - 90
periodic maintenance service - 750
seat guide lubrication and service labor - 150 - i had asked for this.

note i was running servo and putting standard oil (servo), not synthetic oil.

after arguing with the adviser for 30min, he kept saying it is compulsory and is required for extended warranty to be valid. these statements took me aback for a second but i decided to follow my own knowledge and not his excuses.

He finally gave up only when i told him that i know why engine flush is used and even the procedure/method to flush the engine oil when changing from standard to synthetic oil.

i had one more question for him which left him dumbstruck - If this flush and oil treatment is compulsory, why was it not done in the first and third free service when the engine oil was changed ? No answer.

seriously theses A.S.S will put anything and say its needed and mandatory.

Member going for paid service be warned.

UM
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Old 20th January 2010, 16:04   #2
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In my opinion, engine oil flush @ 40k kms helps.

Engine oil additive, depends on your belief in additives and their benefits, but vehicles run their full life even without them.
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Old 20th January 2010, 17:18   #3
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I wont exactly call it a scam, but hyundai dealers seems to be very eager to push engine and radiator flush services. my dealer in coimbatore flushes my engine on every service. Infact they focus more on underbody coat, engine and radiator flush, (fake) 3M protective coats etc.
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Old 20th January 2010, 17:35   #4
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Originally Posted by VEA View Post
Imy dealer in coimbatore flushes my engine on every service.
Every service they flush
Are they really doing it or it is for billing sake. I think it is not needed on every service until you drive like crazy
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Old 20th January 2010, 17:46   #5
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Generally all AScs barring Maruti suck. Why is engine flushing required and what does the chemical do?

Engine flush is used for engines that are badly kept and not maintained/serviced properly. If the engine oil is not changed regularly and at prescribed intervals, sludge develops over time, gets thickened in due course, settles and sticks to moving parts, chokes and jams them. This could lead engine seizure causing grave results.

It is then engine flush is used to remove that sludge. Sometimes 2 or 3 treatments are required.

In this era of heightened awareness, usage of high quality oils having high detergent values, and regular maintainance prevents sludge formation thus keeping the innards of the engine clean.

IMO, if at all engine flush is to be used, it should be done once at 50K Kms and then repeated again at 1L Kms.

BTW, not agreeing to get the engine flush treatment done does not void the extended warranty. Please read the terms of extended warranty carefully. It is not mentioned as such.
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Old 20th January 2010, 18:02   #6
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Very true GD, the very purpose of Engine flush is to remove the sludge deposits , excess carbon & grim built over time.

All new generation oils have a cocktail of chemicals to keep sludge at bay. Only badly maintained engines or engine clocking high mileage needs to be flushed occasionally.

Engine flushing on 15 k Km interval is a wasteful activity. Please come out in public and protest over such misdeeds and mal practices. Such dishonest dealers/ workshops needs to be taught a lesson.

Please go ahead and report such activities to respective manufactures so they can take stringent action.
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Old 20th January 2010, 18:11   #7
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Quote:
Originally Posted by gd1418 View Post
Generally all AScs barring Maruti suck.
Ditto +1000 for that .

Still nothing can beat the TATA authorised , after owning different Tata cars for almost 10 odd years , i can proudly say " TATA is a truck company , cars is just their side business " , pathetic service support .
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Old 20th January 2010, 20:52   #8
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My not so authorised service guy frowned at me for suggesting an engine flush .

Pity not many like him exist.
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Old 20th January 2010, 21:39   #9
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Guys: The residue of chemicals used in the flush will stay back in the engine and it is not advisable to use this especially for newer engines. As I posted in another thread, manufacturers test the longevity of their engines for lakhs of kilometers without doing any flush/additives etc. If these were required they would specify it in the service manual.
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Old 20th January 2010, 22:45   #10
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Shreenath used to be good for a while, even the now-closed branch in Borivali E. A while later, they went to the dogs, with the SA even meddling with an insurance surveyor and making him put only half of the damage in a claim. Vowed to never go with Shreenath again.
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Old 20th January 2010, 22:48   #11
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At least tata has specifically mentioned that a flush should be done only if symptoms warrant its application, and not to be done as regular maintenence
Tata Motors Customer Care :: Decarbonising & Engine Flush
Quote:
Please note that these treatments should not be done if your vehicle does not have complaint and you are visiting our dealerships for availing services and other unrelated repair
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Old 21st January 2010, 12:07   #12
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Quote:
Originally Posted by meremortal View Post
My not so authorised service guy frowned at me for suggesting an engine flush .

Pity not many like him exist.
Too good.
Many of these not so authorized guys hate these teflon coating, underbody coat kind of seemingly wasteful things! But those are the things using which the A.S.C. guys milk their customers.
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Old 21st January 2010, 12:50   #13
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Quote:
Originally Posted by gd1418 View Post
Engine flush is used for engines that are badly kept and not maintained/serviced properly. If the engine oil is not changed regularly and at prescribed intervals, sludge develops over time, gets thickened in due course, settles and sticks to moving parts, chokes and jams them. This could lead engine seizure causing grave results.

It is then engine flush is used to remove that sludge. Sometimes 2 or 3 treatments are required.

In this era of heightened awareness, usage of high quality oils having high detergent values, and regular maintainance prevents sludge formation thus keeping the innards of the engine clean.

IMO, if at all engine flush is to be used, it should be done once at 50K Kms and then repeated again at 1L Kms.
Very well explained.
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Old 21st January 2010, 17:18   #14
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Quote:
Originally Posted by gd1418 View Post
Engine flush is used for engines that are badly kept and not maintained/serviced properly. If the engine oil is not changed regularly and at prescribed intervals, sludge develops over time, gets thickened in due course, settles and sticks to moving parts, chokes and jams them. This could lead engine seizure causing grave results.

It is then engine flush is used to remove that sludge. Sometimes 2 or 3 treatments are required.

In this era of heightened awareness, usage of high quality oils having high detergent values, and regular maintainance prevents sludge formation thus keeping the innards of the engine clean.

IMO, if at all engine flush is to be used, it should be done once at 50K Kms and then repeated again at 1L Kms.
Thanks GD for making it clear . I always had doubts on whether and when it should be done.
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Old 22nd January 2010, 10:55   #15
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Quote:
Originally Posted by UniqueMods View Post
engine oil flush - 450
engine oil treatment - 350
Excellent thread, UniqueMods, thanks for sharing.

I agree : Service advisors these days seem very keen to force engine flush down your (umm, your car's) throat. Whenever my Indigo goes in for a scheduled service, the quotation always includes "engine flush & oil treatment". Engine flush is ONLY required once in a blue moon (say, at intervals of 35,000 - 50,000). Seems like an easy channel for dealers to make 800 bucks. 75 cars serviced per day x Rs. 800 x 25 working days in a month = 15 lakh rupees a month.

Here's another scam alert (SCAM Alert "Saar, your car needs a clutch overhaul").

Quote:
Originally Posted by meremortal View Post
My not so authorised service guy frowned at me for suggesting an engine flush .

Pity not many like him exist.
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