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Old 7th November 2010, 19:28   #1
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Default Paint flaws in New car ( VW Polo)

I got my polo comfortline about a month back in reflex silver and while cleaning it a few days back i notice few paint flaws

they are small bubbles about 1-2 mm in width and they are on
1 right corner front roof in a cluster of 3-4
2 right side fender near the rear view mirror
3 one on the b pillar on the left hand side
4 one in the center of the front windshield on the top
5 driver side door inside

now i am 90% sure that they are factory flaws as the roof still has the glue from the white paper which is stuck on the roof and their is no mismatch in paint and the shine and sparkles as all the same and is verified by my driver and 2-3 denter painter

now i am going to the dealer in the morning and I have lodged a complaint when the VW customer care

now what can i do

as for the pics i will post them in the morning as they where no visible with my phone camera
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Old 7th November 2010, 20:03   #2
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Man you sure seem to have bad luck with your new cars.

My suggestion - If not noticeable just live with it and forget about it, unless of course, you love fighting
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Old 7th November 2010, 20:25   #3
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Quote:
Originally Posted by akshay1234 View Post
Man you sure seem to have bad luck with your new cars.

My suggestion - If not noticeable just live with it and forget about it, unless of course, you love fighting
for sure i have bad luck with new cars

even my new innova was delivered with a repainted bumper last week but the dealer told us and he showed the bumper before painting

my optra also had swirl marks on the RHD fender

and the marks are only visible to a very observant person but they are very irritating
and yes i love fighting

but on a positive side

i got my polo tdi in 18 days and innova in 5 days from the day of booking when each had 6 months minimum waiting and any ways a free detailing job can never hurt

Last edited by manikjeet : 7th November 2010 at 20:26.
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Old 7th November 2010, 20:39   #4
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A bubble in the paint can be 'solvent pop'

We'll get a better idea from a macro of the actual bubble in the paint.

Solvent pop generally happens when multiple layers of clearcoat are laid out in quick succession, this leads to the outermost layer drying first, whereas the inner layers still need to 'outgas'(Clearcoats are solvent based)

This leads to gas bubble formation under the outermost layer of clearcoat known as 'solvent pop'

It can also occur in case of a improperly repainted panel which was immediately waxed after the paint dried!(Wax prevented outgassing of the paint leading to solvent pop.
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Old 7th November 2010, 22:31   #5
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i just came back from dinner and saw a white polo with same problem on the roof but due to solid paint it was less visible
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Old 8th November 2010, 09:11   #6
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Post deleted by the Team-BHP Support : One-liners that add ZERO value to the thread are strictly prohibited on Team-BHP. In fact, they are considered as SPAM. Please do not hit the post submit button unless you have something of value to add to the thread.

We advise you to visit our board rules before proceeding any further.

Last edited by GTO : 21st November 2010 at 12:52.
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Old 8th November 2010, 09:25   #7
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Its not there on our Polo.

manikjeet: Can you post some pics?

Last edited by GTO : 21st November 2010 at 12:53. Reason: Quoted post deleted
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Old 8th November 2010, 09:36   #8
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And uptil now, I thought Volkswagen has the Best Paint Quality on their cars!
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Old 8th November 2010, 09:40   #9
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Don't try to live with it. Within one month, this is not acceptable on a new car. Bubbling may also due to signs of rust, if thats the case do notice it to dealer immediately. I have had such an instance on my Swift with some bubbles which were apparently proved to be rust. So my advice would be never ever try to live with it, after all its your money and you have to get the best out of it.
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Old 8th November 2010, 09:53   #10
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all those engineers crying over the vehicle when it left the factory must have ensured their salty tears fell all over your lovely new paint!

But jokes apart - I suggest you take this up very strongly because such a situation is totally not acceptable in a marque like VW.

They could have gone wrong in the original priming and preparing process somewhere because this kind of bubbling could be due to improper pre-curing before paint application.
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Old 8th November 2010, 10:00   #11
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Quote:
Originally Posted by nowwhat? View Post
Its not there on our Polo.

manikjeet: Can you post some pics?
I am posting the pics but tried my best but the defects are not visible

Quote:
Originally Posted by abhipuru16 View Post
And uptil now, I thought Volkswagen has the Best Paint Quality on their cars!
please search on line they have worse quality paint its soft and will shine over the time
Quote:
Originally Posted by bhp_maniac View Post
Don't try to live with it. Within one month, this is not acceptable on a new car. Bubbling may also due to signs of rust, if thats the case do notice it to dealer immediately. I have had such an instance on my Swift with some bubbles which were apparently proved to be rust. So my advice would be never ever try to live with it, after all its your money and you have to get the best out of it.
they are not rust bubbles and i am going to the dealer in about 10 mins time

will update asap


Quote:
Originally Posted by shankar.balan View Post
They could have gone wrong in the original priming and preparing process somewhere because this kind of bubbling could be due to improper pre-curing before paint application.
what i have understood so far that during the chemical dip the car was not cleaned properly or it could be rail dust
Attached Thumbnails
Paint flaws in New car ( VW Polo)-spm_a0165.jpg  

Paint flaws in New car ( VW Polo)-spm_a0166.jpg  

Paint flaws in New car ( VW Polo)-spm_a0167.jpg  


Last edited by GTO : 21st November 2010 at 12:53. Reason: Quoted post deleted
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Old 8th November 2010, 10:16   #12
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try and take the pictures using the "close-up" mode with a good digi cam rather than your mobile. Unless of course you have a phone with a good cam.

cannot really see the defects because the pics are out of focus

Quote:
Originally Posted by manikjeet View Post

I am posting the pics but tried my best but the defects are not visible

they are not rust bubbles and i am going to the dealer in about 10 mins time

will update asap



what i have understood so far that during the chemical dip the car was not cleaned properly or it could be rail dust
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Old 8th November 2010, 16:59   #13
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UPDATE

I went to the dealer and its was confirmed that the car is not repainted and the defects are from the factory and i was given one option by the dealer is to repaint the whole car which i refused on the spot

and the flaws which i saw are present on my POLO and VENTO as well and they were also present on the dealer TD car and as well as one more customer car so I think that its a problem with the painting system of VW india

And photos were taken and i will get the answer on monday from VW india
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Old 8th November 2010, 17:28   #14
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I don't think it's a major paint flaw or anything to get worried about. Couldn't find any such thing on my Polo, though I didn't check with a magnifying glass to check for 2mm bubbles

Also, keep in mind VW gives a standard 3-year warranty on paint and 6-year anti-rust warranty.
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Old 20th November 2010, 16:45   #15
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i was offered no satisfactory answer, so i went on Google and googled and i got my answer and it proved my doubts that its a problem in reflex silver worldwide

Paint\Clearcoat Issues -- Anyone Else??? - TDIClub Forums
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