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Old 8th February 2011, 10:17   #16
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Default Re: Chevy Spark:- Warranty over, trouble starts

KKG - sorry to hear and completely understand the feelings you are going through.

Not just GM / this dealer but many such do things this way. The things amaze me is asking customer to pay for issues - where the root cause of the problem left out. So what the customer has paid for becomes worthless! Coolant emptying so fast indicates that there is still some issue unresolved.

Only thing I would suggest is to have a conversation with the GM of the dealership and tell them:

That you are willing to pay for the works but need their confirmation in writing that the issue will be resolved completely and wont occur again. Once they confirm that only please go ahead

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Old 8th February 2011, 10:46   #17
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Default Re: Chevy Spark:- Warranty over, trouble starts

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need their confirmation in writing that the issue will be resolved completely and wont occur again.

narayanang76
That would need some courage from GM part to write that and give you

Its just a machine and can fail, problems can occur and no one can be 100% sure, however you can ask for some kind of warranty (say one year or so) in written for the job done on the car.
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Old 8th February 2011, 16:50   #18
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Default Re: Chevy Spark:- Warranty over, trouble starts

The dash was all stripped today right in front of me, heating core was taken out but was as good as new. The car was taken for shower test again but nothing came out of it either. [b]The mystery is deepning and there doesn't seem to be any [/B]solution. I told them to pack the car and return it me tomorrow.

BTW I told them to put green coolant this time to make sure that the leaking liquid is coolant only. They have only white coolant as GM OE so I bought 2 ltrs of Golden cruiser coolant and gave it to them.

Regarding total cost and everything, nothing was asked by me and nothing was told by them today. Heated discussions will take place tomorrow i guess.
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Old 9th February 2011, 16:08   #19
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Default Re: Chevy Spark:- Warranty over, trouble starts

kkg, our beloved machines are destroyed at the hands of these incompetent A.S.S, this i believe is a part of a much larger Company-A.S.S nexus. Before you let the A.S.S guys check the car, please ask for their credentials, atleast know if the works manager is qualified enough to carry out the job competently. There is nothing wrong in asking it beforehand as the safety the car is our own responsibility. Rather than handing the car to an inexperienced no-brainer "company trained mechanic", I suggest you take the car to an experienced person.

As johnruben put it, these A.S.S loot customers on the pretext of providing "quality service". The fact is more than 90% of the works manager across the country, in various A.S.Ss, are not even qualified to hold that position. You may give it a shot with some trusted mechanic rather then wasting your time amd money with this A.S.S.

Regarding the coolant issue, ask for en explanation to the cause of leakage, in writing.
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Old 9th February 2011, 16:57   #20
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Default Re: Chevy Spark:- Warranty over, trouble starts

No heated discussions, no arguments, nothing of what i assumed happened. They waived the labour for the dash board dismantle and all. Infact the total bill for the oil change, oil filter change, service was less than usual. The reason was that they didn't charge me for car washing. This was good to see. Total bill came to Rs 1369 including one wiper blade change.

My S A was good and friendly as ever. Even the workshop manager was very friendly and reassuring today.They told me not to worry and get back to them if there is any problem.

I took the my MYSTERY car out of the workshop hoping not to come here again before the next 50000kms scheduled service. Keeping my fingers crossed.
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Old 26th February 2011, 20:09   #21
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Default Re: Chevy Spark:- Warranty over, trouble starts

Coolant level was still getting low for last few days. I sent a mail to GM asking them to refer me to some other workshop of thiers because the current A-- was not able to diagnose the problem.

The coolant had to be topped up after every 50kms. I received a call from Autovikas asking me to bring the car once again.

I gave the car again to them today but bad news:

Upon inspection of the oil filler cap, a lot of white foam was found on it. It means the coolant is getting into the engine. In short, A PROBABLE HEAD GASKET JOB.

WHAT SHOULD i DO NOW??


Mods: could you please add HEAD GASKET JOB in the title to make it more apt.
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Old 26th February 2011, 20:35   #22
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Default Re: Chevy Spark:- Warranty over, trouble starts

kkg, you have mentioned a probable engine job, IMHO take your car to some decent, reliable, experienced mechanic, the A.S.S will only dent a hole in your pocket, without ever solving your issue. The A.S.S will only damage your car furthur.
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Old 27th February 2011, 00:15   #23
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Default Re: Chevy Spark:- Warranty over, trouble starts Edit: coolant getting into the engine

I know it is going to be a engine job but I have no other option than to trust the A-- as of now.
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Old 27th February 2011, 23:52   #24
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Default Chevy Spark : coolant getting into the engine

I have a chevrolet spark which is 3 years old and around 45000kms run. Offlate i am having a lot of troubles with the vehicle. I have a separate thread running for it:

http://http://www.team-bhp.com/forum...le-starts.html

Yesterday I gave my car to A-- one more time for loss of coolant and upon inspection of the oil filler cap on the engine it had lots of foam on it. My workshop manager told me the coolant is going into the engine and this is sign for a probable head gaskit job. So:-

How bad is it?

Can there be something else which could lead to this?

Will my car be back to normal after the head job?

Last but not the least, a car which has always been serviced regularly and thats too in company workshop, and never been abused ( no boy racing etc), a head job at 45ks?? Isn't this too early?

Experts your inputs please. I need them fast as the vehicle is still in workshop. .

Last edited by kkg : 27th February 2011 at 23:54.
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Old 28th February 2011, 00:34   #25
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Default Re: Chevy Spark : coolant getting into the engine

The signs do lead to a damaged head gasket. The gasket itself is not a big/expensive part but it requires removal and refitting of the cylinder head (top half of the engine). This should be the simple method if the problem has been diagnosed early and the damage is limited to the gasket only.

How long and how many kms since you started noticing the coolant level getting low? If you've been driving around a lot and straining the engine with the damaged gasket then it can lead to major problems with the cylinder head - the replacement of which would cost at least 25K (I guess) at Chevy A.S.S.


How can it happen at 45K kms? Well, in most cases its an over heating engine that leads to this problem. A flaw from the factory doesn't seem likely.

A change of gasket is NOT a head-job. The engine should be back to normal after the work has been done properly i.e. good quality gasket and head bolts are used and the mech knows what he is doing.
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Old 28th February 2011, 02:04   #26
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Default Re: Chevy Spark : coolant getting into the engine

Quote:
Quote:
Originally Posted by Deeps View Post

How long and how many kms since you started noticing the coolant level getting low? If you've been driving around a lot and straining the engine with the damaged gasket then it can lead to major problems with the cylinder head - the replacement of which would cost at least 25K (I guess) at Chevy A.S.S.
.

Thanks to Delhi's winter, engine never got overheated. As far as kms concerned I guess no more than 500 kms it has done. I noticed the loss timely and topped it up with water every time.

Earlier I thought that coolant is getting into the passenger footwell ( its damp inside but now it seems that it is rain water leakage due to some perished seal on the windscreen) but now it is certain that it is making its way into the engine.
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Old 28th February 2011, 13:03   #27
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Default Re: Chevy Spark : coolant getting into the engine

In that case, changing the gasket should be the only necessity. I don't know how reliable your A.S.S is but I wouldn;t be suprised if they want to charge you for changing unnecesary parts.
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Old 28th February 2011, 13:13   #28
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Default Re: Chevy Spark : coolant getting into the engine

Till the time the coolant has not gone into the cylinder changing the head gasket should do. But as 500 Kms is a lot, do check for cam bearings or any other seizure mark.

Cheers
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Old 3rd March 2011, 15:21   #29
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Default Re: Chevy Spark:- Warranty over, trouble starts

The problem has been diagnosed to a crack in the head which was sent to a Lathe and said to have been repaired. All other parts and the head were measured and found o k. A new set of gasket and some packings have also been put.

I will get the car today or tomorrow maybe. No word regarding the cost of all the work has been done with me.

The big question now is:

Is the repair work done on the head at the lathe reliable?
I mean, will the head work as normal in the long run.
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Old 3rd March 2011, 16:02   #30
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Default Re: Chevy Spark:- Warranty over, trouble starts

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Originally Posted by kkg View Post
The problem has been diagnosed to a crack in the head which was sent to a Lathe and said to have been repaired. All other parts and the head were measured and found o k. A new set of gasket and some packings have also been put.

I will get the car today or tomorrow maybe. No word regarding the cost of all the work has been done with me.

The big question now is:

Is the repair work done on the head at the lathe reliable?
I mean, will the head work as normal in the long run.
I don't think there is any proper way to check but as you have done the job at an authorized GM service station, I believe you would now be eligible for some basic 3/6 month warranty on the job done. If you face any issue with the head/gasket in the near future, they would do it again under warranty.

Last edited by f1fan : 3rd March 2011 at 16:03.
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