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Old 16th January 2018, 12:55   #271
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

Quote:
Originally Posted by baskar View Post
My car has hit the same reverse camera issue. 42K is the estimated cost. For no apparent reason, there is some water damage.

Same issue of rear sunshade also for my car. The hook/clip is so fragile that a few times usage can break it apart. Are you planning any jugaad work to at least use it as a manual sunshade?

Bit of coincidence that our cars are hitting the same problems in nearly identical ODO readings.
In my case, the water had apparently seeped in through the rubber boot/seal at the base of the RHS boot-lid hinge (as I understand). The quotation your dealer has given you is similar to what I paid. It is expensive, but unfortunately there isn't an alternate solution to this problem.

Not planning to do anything with regards to the sunshade for now. I will consult a reputed FNG to see if they can help source parts, but not going to do any jugaad type of repair on it.

Not a nice coincidence. Hope your problems are solved soon and for good!

Quote:
Originally Posted by Prash View Post
Would you be able to please share the cost that they took to service the starter motor.
It was just shown as a labour charge of Rs. 708, not too sure of the process they followed.
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Old 29th January 2018, 11:44   #272
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

Update:-

Another issue seems to have sprung up over the last weekend. The engine started rattling like a tractor's engine all of a sudden. Diesel engines do have a characteristic clatter, but this was way more than what is considered to be normal.

The problem randomly occurred without any warning. At that point the car had been driven about 9 - 10 KMs from a cold start, before this happened. The noise started while the car was waiting (idling) at a traffic signal. Even after the issue cropped up, the car seemed to drive fine and there were no warning lights or indications towards anything being wrong. Upon revving the engine slightly, the noise went away but came back again when the accelerator was let go. I have tried to record it the best I could (see the video above).

The problem went away as suddenly it had appeared. While checking under the bonnet, my driver pressed on the circled part (refer to image - I'm guessing it is a sensor or something in the air intake). He claims it clicked into place when he pressed on it gently and then when we cranked the vehicle again, the noise had vanished. All this happened in front of me.

2012 Volkswagen Passat Highline - The beast finally comes home!-img_8357.jpg

However, the car still seems to sound a little rougher than normal. I don't know if it's just me imagining things after this experience or is the problem actually there.

There are no warning lights or any sort of indication that there is something wrong with the car. The car had been serviced in December (2017), so there is no question of a service being overdue. No smoke from the exhaust, no oil leaks anywhere, oil level was also found to be fine.

Would really appreciate some pointers about what is this all about. Also, anyone ever faced something like this?

Following up from my previous posts, the starting problems have been solved to an extent but it does occasionally occur. I'm guessing that the starter motor will have to be replaced eventually.
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Old 30th January 2018, 22:35   #273
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

Could be the 'flywheel' in the gearbox, I had a rattle issue crop up in my 2011 Passat just post the 6th Annual service, it had done 69K.

At start up in the morning, there was a not very loud but distinct 'khat khat' sound that would then disappear upon revving the Engine - I sent the car to the Authorised Service but it didn't come up again & the service head asked to make a video when it did.

Two days later, the sound came back & I sent a video to the service head - he told me the Flywheel needs to be replaced at Rs 70,000 cost inclusive of labour.

Anyway, i got the replacement done by a team of trusted Ex VW mechanics in Chandigarh who've opened their own workshop at exactly half the cost quoted by the Authorised Service guys.

Since the Car is more than six years old & out of warranty I wasn't keen to spend so much.

The mechanic did tell me that unless the Flywheel was replaced, the rattling sound would progressively get louder and louder.

It's been 2 weeks now & the Car is running smoothly as before - first & only issue I've had crop up in the 6 years plus I've owned the Passat.
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Old 5th February 2018, 11:19   #274
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

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Originally Posted by driven646 View Post
Could be the 'flywheel' in the gearbox.
The Flywheel has been identified as one of the offending parts. My car has just a little under 50K on the ODO and I've had plenty of issues on my car (as is evident in my thread). Planning to get the critical jobs done and ignore the unnecessary work for now.

Update:-

The car has been at the workshop since Thursday. A couple of days was spent diagnosing and attempting to fix the issue. They called my driver for a test drive on Saturday to check the car after they had done some work on it. I had been told up till that point, that there are no charges for the work. Unfortunately whatever they had done, hadn't solved the issue and the noise was still there.

The SA had told me after the initial diagnosis that there were noises coming from a number of areas - Engine, Suspension and AC.

The engine was obviously not functioning normally. I know that the suspension has a very very minor rattle (it's never been changed in almost 50K of running), but this isn't close to requiring any repair. But I was confused about the AC. The AC works perfectly and I remember getting some work done on it earlier to fix a cooling issue.

The SA looked into the car again after the test drive with my driver and sent me the following estimate:-
  • AC Compressor - Rs. 64,300
  • AC Drier - Rs. 5,038
  • Alternator - Rs. 35,000
  • Flywheel - Rs. 65,000
  • Front Suspension Lower Arms (both) - Rs. 28,000
  • Labour (will change depending on what work is carried out) - Rs. 19,000
  • +Taxes
I am getting the Flywheel & AC Compressor changed for now on the advice of the SA. I have been told the Compressor is in bad shape and will fail soon (it had been serviced sometime in 2016). The other items will not be changed. I will see how the car behaves when I get it back and take a call on the other jobs if required.

I have already been informed that out of all the parts listed above, only the suspension parts are in stock. I guess I'm faced with a wait for a week to ten days atleast before the car is back on the road again.

Last edited by fordfreak : 5th February 2018 at 11:41.
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Old 5th February 2018, 13:05   #275
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

Wow - just Wow, so you're looking at 2.16L worth of Repair work in total...

That's just unreal - besides the Flywheel replacement all I've spent on my Passat has been for the Annual Services and to change the brake pads.

I've really enjoyed my Passsat and was contemplating upgrading to the new Passat sometime this year - but your experience really scares me.
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Old 5th February 2018, 13:32   #276
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

Quote:
Originally Posted by fordfreak View Post

The SA had told me after the initial diagnosis that there were noises coming from a number of areas - Engine, Suspension and AC.

The SA looked into the car again after the test drive with my driver and sent me the following estimate:-
  • AC Compressor - Rs. 64,300
  • AC Drier - Rs. 5,038
  • Alternator - Rs. 35,000
  • Flywheel - Rs. 65,000
  • Front Suspension Lower Arms (both) - Rs. 28,000
  • Labour (will change depending on what work is carried out) - Rs. 19,000
  • +Taxes
Seems like a classic case of "Now that his warranty is over, let's tell him that everything is wrong with his car". Would suggest you to get an FNG to take a look at your car and determine what is wrong. The dealership seems to be out to fleece you.
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Old 6th February 2018, 12:19   #277
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Default Re: 2012 Volkswagen Passat Highline - The beast finally comes home!

Quote:
Originally Posted by fordfreak View Post
The Flywheel has been identified as one of the offending parts. My car has just a little under 50K on the ODO and I've had plenty of issues on my car (as is evident in my thread). Planning to get the critical jobs done and ignore the unnecessary work for now.

Update:-

The car has been at the workshop since Thursday. A couple of days was spent diagnosing and attempting to fix the issue. They called my driver for a test drive on Saturday to check the car after they had done some work on it. I had been told up till that point, that there are no charges for the work. Unfortunately whatever they had done, hadn't solved the issue and the noise was still there.

The SA had told me after the initial diagnosis that there were noises coming from a number of areas - Engine, Suspension and AC.

The engine was obviously not functioning normally. I know that the suspension has a very very minor rattle (it's never been changed in almost 50K of running), but this isn't close to requiring any repair. But I was confused about the AC. The AC works perfectly and I remember getting some work done on it earlier to fix a cooling issue.

The SA looked into the car again after the test drive with my driver and sent me the following estimate:-
  • AC Compressor - Rs. 64,300
  • AC Drier - Rs. 5,038
  • Alternator - Rs. 35,000
  • Flywheel - Rs. 65,000
  • Front Suspension Lower Arms (both) - Rs. 28,000
  • Labour (will change depending on what work is carried out) - Rs. 19,000
  • +Taxes
I am getting the Flywheel & AC Compressor changed for now on the advice of the SA. I have been told the Compressor is in bad shape and will fail soon (it had been serviced sometime in 2016). The other items will not be changed. I will see how the car behaves when I get it back and take a call on the other jobs if required.

I have already been informed that out of all the parts listed above, only the suspension parts are in stock. I guess I'm faced with a wait for a week to ten days atleast before the car is back on the road again.
That is a lot of money to shell out for 6 year old car. For my car, A/c Blower and front suspension lower arm (both ends) have been replaced. Price similar to what you mentioned. Do you need to replace the A/c compressor if it is working fine? I understand flywheel may need to be replaced. I am hoping mine will last for some more time. I replaced the reverse camera module and it is working ok now.

Definitely my next car is not going to be a Passat. while it is great to drive, beyond a point, it gets scary to own and enjoy. The only good thing is that whatever parts that are replaced are good and they seem to be made with the same build quality. good luck with your repairs.
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