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Old 10th January 2015, 10:30   #61
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I find it amazing that some folks make assumptions on what rights others may or may not have based on their own experience with some other manufacturer. Unlike what someone quoted about Skoda, my VW warranty card does not exclude the battery. So I continued to push, with a post on Facebook, and an Email to the VW India CEO.

VW got back to me, and agreed to bear 50% of the cost of a new battery. They also agreed to provide a further 2 year warranty on the same. While this is not optimal, I decided it was better than nothing, and have got the battery replaced. To be clear, if the battery had failed 2 days earlier, they would have borne the full cost - I would not have had to go to the battery manufacturer.
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Old 10th January 2015, 15:52   #62
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Default Re: It's a VW Vento (Petrol Highline AT)

The Vento looks beautiful in that blue shade. I myself drive a 2010-11 Black Vento but whenever me or my dad see a blue one we regret not going for the color.

On a side note our cars only run 13K in 3 years but there is a lot of sound from the engine (Manual, Diesel), specially during startup. Going to get it serviced in a few days so hopefully that can be solved.
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Old 31st January 2016, 17:37   #63
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Posting on this thread after more than a year. Completed one more year with the Vento. The past year was relatively uneventful except that the battery (which was replaced during the last service) conked out once again. Given that VW had given me a further 2 year warranty, they replaced the battery without much ado. But I really wonder if VW asks for the rejects from battery manufacturers QC process to be given to it - have never seen such failure rates in batteries used by other OEMs or in after market purchases.

The car is largely driven by my wife's driver, and has now crossed the 26000 km mark. Got an interior cleaning done as part of the last service about a month ago. Damages for the service, AC disinfection and interior cleaning came to about RS. 15000. Invoice attached

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Old 12th May 2018, 20:39   #64
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Default Re: It's a VW Vento (Petrol Highline AT)

Just realised that I had last posted on this thread almost 30 months ago, when the Vento had completed 26,000 km. Well the car has been driven quite a bit since then, and we are now at over 50,000 km.

The service at the end of 2016 was somewhat troublesome - as they found that water had somehow gotten into the coolant system (not sure if our then driver had topped up water instead of coolant - he denied it vehemently), but this had caused rusting and led to a rather large service bill. A battery change also proved necessary. 2017 was completely uneventful - it saw us transfer the car from my employer to my wife’s name (which was a mistake as I lost my no claim bonus on insurance in the process). However, recently, we found that the engine was making a somewhat agricultural sound at cold start up, and the wind shield washer fluid was leaking out. Sent it to VW downtown, who indicated there were problems with the engine and gearbox mountings, and the radiator fan. Got these changed for damages of about ₹25 k. Car is running smoothly now - hope it keeps going for another year or two.

I have not driven this car much in this period - only the odd drive in the neighbourhood or at best down to Sobo. But what I like about the car is that it has aged pretty well - at 5.5 years and 50.7 k, it still looks and feels pretty good.
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