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Old 3rd July 2016, 06:38   #121
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Quote:
Originally Posted by nidhinsarath View Post
Today service manager called and confirmed that there is an issue with clutch. He said its due to wear and tear of clutch! According to him, if ECM is faulty it may not be shown initially with any warnings. The issue would have been there long back and due to this the power delivery was changed and thereby affected the clutch. This won't be known to the driver by any means. Now when the ECM was replaced, power and torque regained as before and this started showing up in the already affected clutch. Is there any truth in this. I don't believe in this.
This is totally bizarre. The wear and tear of clutch linked to ecm theory is there to do away with the responsibility. What I think is they had removed the clutch while diagnosis of the issue. The mechanic might have handled the clutch in a wrong manner. I will call my friend in chandigarh who is a service manager at vw chandigarh and would describe your problem. I will post with the reply by Monday evening.
Please be stern and do not accept the car in current state.

Last edited by sunilsoft : 3rd July 2016 at 06:40.
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Old 3rd July 2016, 08:26   #122
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Originally Posted by sunilsoft View Post
This is totally bizarre. The wear and tear of clutch linked to ecm theory is there to do away with the responsibility. What I think is they had removed the clutch while diagnosis of the issue. The mechanic might have handled the clutch in a wrong manner. I will call my friend in chandigarh who is a service manager at vw chandigarh and would describe your problem. I will post with the reply by Monday evening.
Please be stern and do not accept the car in current state.

Thanks a lot Sunil. They had brought the car yesterday. The clutch was better than before but it was not at all like this when I gave it to them 3 weeks back. Initially service manager said clutch can't be manipulated manually to a different position. He said all Volkswagen cars have clutch in varying position when it gets older and that is why the service people couldn't diagnose the clutch problem. But yesterday he did bleeding of the clutch and changed the oil without even asking me. After that the position became better.! This what he said yesterday. Earlier he said there is more wear to clutch but later he changed his opinion that my clutch have wear and tear only to an extent of a car that has run 47k kms. He was not ready to accept the vehicle for this problem again. He said he will give a test drive of another polo to feel the difference. I asked for a written confirmation that my clutch is totally fine for which he agreed. Anyways I'm giving back the car tomorrow. In the mean time I'll be waiting for your reply too.
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Old 26th July 2016, 18:34   #123
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Today my car crossed 50000 kms in 1 year and 10 months of ownership.
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1469538233.810096.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1469538263.436330.jpg
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Old 5th October 2016, 12:54   #124
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Update : 2years and 4 days of ownership! Crossed 55000 kms today.
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1475652176.342714.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1475652200.956051.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1475652222.645326.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1475652254.692783.jpg
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Old 6th December 2016, 19:46   #125
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60000km service update:
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1481033486.973719.jpg
Job card
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1481033523.347154.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1481033555.462393.jpg
My list of complaints to SA
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1481033620.946451.jpg
Replaced steering rack under warranty. Final bill was 22562/-.
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Old 5th January 2017, 15:09   #126
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Default Re: My Glistening Night Blue VW Polo 1.5 TDi Highline

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Originally Posted by coolboy007 View Post
I have ordered brembo pads+rotors for my Vento (mine has done 50k kms) and want to see how good they are compared to stock discs and pads.
Did you changed it to Brembo? Howz the performance?

I have replaced my stock rotors twice in 30,000 kms and now its due for another change , as I could see the scoring in rotors and very very slight shuddering when brakes are applied on high speeds.

Would like to go for slotted Brembo rotors. Brake pads have been changed at service centre recently (2000 kms done in new pads)...Is it okay just to replace the rotors or advisable to opt Brembo rotors and pads combined
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Old 14th January 2017, 19:09   #127
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Default Re: My Glistening Night Blue VW Polo 1.5 TDi Highline

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Would like to go for slotted Brembo rotors. Brake pads have been changed at service centre recently (2000 kms done in new pads)...Is it okay just to replace the rotors or advisable to opt Brembo rotors and pads combined
Sorry for the late reply, i have indeed changed to normal Brembo rotors and the red brembo pads and extremely happy with the upgrade. Have done 10k kms and there is no shuddering issue so far, the bite is better than stock and the brake dust is also less evident, the stock VW rotors are of utterly crap quality and start shuddering the moment you cross 8-9k kms.

Last edited by coolboy007 : 14th January 2017 at 19:10.
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Old 15th January 2017, 09:35   #128
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Default Re: My Glistening Night Blue VW Polo 1.5 TDi Highline

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Sorry for the late reply, i have indeed changed to normal Brembo rotors and the red brembo pads and extremely happy with the upgrade..
Could you please share details of where you sourced these from and how much it costs? MY Vento has also started shuddering in high speed braking and I'm looking at switching to brembo kits.
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Old 21st March 2017, 15:25   #129
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Update: I received a call yesterday from VW about the diesel gate fix for my polo. The software upgrade with addition of a flow transformer was done today. Post upgrade, the engine noise has increased considerably. I got a free car care kit too.
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1490090132.523700.jpg
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Old 9th July 2017, 10:30   #130
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My car completed 75000 km last week in 2 years and 9 months of ownership.
Complaints
Shuddering of steering on hard braking above 70kmph.
1. Stock rotors were replaced at 60k service. There was some lines over the rotors and they skimmed both the discs. Now the problem is solved.

2. Scratches over the windshield. The exact cause was not known. There were lots of minor scratches in the wiper contact area. I was using Bosch aerotwin wipers. They said it's due to that. Anyways I'd asked for a replacement under warranty for which they haven't responded till now. They were saying that windshield doesn't come under the extended warranty.

3. Water seepage into rear tail lamp which was noted 2 weeks back. I'd asked for replacement under warranty for this too.

Sharing the 75 k service expenses
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1499575745.214316.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1499575841.494996.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1499575859.417097.jpg
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Old 25th July 2017, 17:30   #131
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There were 2 issues with my car when I'd given it for the last service
1. Minor scratches over the windshield due to the wipers especially on the right most end were the driver side wiper ends and exactly on the centre of the driver side windshield. I used to change my wipers (Bosch aerotwin) at regular intervals( at least twice in a year ). But now because of this, I was having difficulty in driving during night. The SA initially told it won't come under extended warranty. Then assistant SM sent a email asking for the same. But today when I enquired, he gave me a negative reply. The reason they quoted was ' Due to the weather conditions and using wipers while there is mud sprayed over the windshield by heavy vehicles from the front'.
2. Water seepage into the rear right tail lamp since 2 weeks. It just started suddenly. There was no previous accidents also. For this he said, it will happen in a long run. When I asked for replacement under warranty, his reply was that it is cheaper and it will cost around 1700 only or else can claim insurance.
Then what is the point in taking extended warranty for a total of 4 years. My vehicle is already 76k kms in approximately 3 years. When I enquired today about the tail lamp, he gave the quote as 2400!
Attaching the pics of rear tail lamp. The front windshield pics are not available now. I'll be upload it later
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1500983982.070835.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1500983998.444666.jpg
My Glistening Night Blue VW Polo 1.5 TDi Highline-imageuploadedbyteambhp1500984011.795443.jpg
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Old 25th July 2017, 19:30   #132
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Quote:
Originally Posted by nidhinsarath View Post
There were 2 issues with my car when I'd given it for the last service
1. Minor scratches over the windshield due to the wipers especially on the right most end were the driver side wiper ends and exactly on the centre of the driver side windshield. I used to change my wipers (Bosch aerotwin) at regular intervals( at least twice in a year ). But now because of this, I was having difficulty in driving during night. The SA initially told it won't come under extended warranty. Then assistant SM sent a email asking for the same. But today when I enquired, he gave me a negative reply. The reason they quoted was ' Due to the weather conditions and using wipers while there is mud sprayed over the windshield by heavy vehicles from the front'.
2. Water seepage into the rear right tail lamp since 2 weeks. It just started suddenly. There was no previous accidents also. For this he said, it will happen in a long run. When I asked for replacement under warranty, his reply was that it is cheaper and it will cost around 1700 only or else can claim insurance.
Then what is the point in taking extended warranty for a total of 4 years. My vehicle is already 76k kms in approximately 3 years. When I enquired today about the tail lamp, he gave the quote as 2400!
Attaching the pics of rear tail lamp. The front windshield pics are not available now. I'll be upload it later
Attachment 1660418
Attachment 1660419
Attachment 1660420
I guess the tail lamp is still cheap considering that I was charged 2500 for a single wheel cap. I should have asked him the cost before telling him to replace it. :banghead:
Some VW spare parts are ridiculously costly.
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