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Old 15th August 2016, 14:48   #46
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Default Re: My Outback Bronze Renault Kwid RXT(O)

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Originally Posted by Parichay.bp View Post
Nareen Dealer informed before first service FE will be around 14 to 15 any change after 1st service ? also he was telling at max we can drive non stop of 230 KM after that we need to give break of 20 min to engine to cool down is that true ?
Many claim that FE increases after first service. First service is just wash and general check up. FE might increase by small margin due to engine break in period.

230 KM? There is nothing like that buddy. I have driven 400 KM non stop to Bangalore. My grand dad used to say about stopping very 200 KM, so that engine cools down. This was ages back, for a car called Hillman Minx.

Engine won't need a break every 230 KM, the driver might need .
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Old 9th December 2016, 22:47   #47
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Default Re: My Outback Bronze Renault Kwid RXT(O)

August 2016 :
I had complained about fuel pump sound during first service. Service guys acknowledged the issue and recommended fuel pump replacement under warranty. But I never got a call from them till date. I too did not bother to call them and check as I was busy with other cars

October 2016 :
Renault India announced recall of Kwid for inspection of fuel system and carry out replacements if required. I still did not get any updates from dealer or Renault India.

December 2016 :
Finally, I get a letter from Renault India asking me to visit nearest service centre and get my car inspected. Few members on team bhp have posted that many parts were changed during the visit to dealer. I will book an appointment with the dealer soon and get my car inspected.
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Old 27th December 2016, 11:36   #48
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Default Re: My Outback Bronze Renault Kwid RXT(O)

Finally, I took the car to service centre today. I complained about following issues.

1. Fuel Pump sound : Renault Mangalore had agreed to replace the fuel pump under warranty during first service. But I had not got any update for months. Today SA said that part is in stock and would be replaced.

2. Front Brake sound : I had noticed squeaking sound from front brakes. SA said it's "common" in Kwid and would be rectified.

3. Recall notice from Renault India : SA said it's not actually a recall and just inspection of fuel system. They would replace fuel tank cap and a fuel hose clip. Those parts were not in stock and would arrive tomorrow.

4. Engine Jerks / Poor NVH : SA acknowledged the issue and said Renault has updated the ECU map. Flashing of the new software will resolve the issue.

Since few parts would arrive tomorrow and the service centre is around 40 KM away from home, I have the kept the car there for one day. I will pick up the car tomorrow. This is the first time I am away from my car during service. I will update after driving the car tomorrow.
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Old 30th December 2016, 21:05   #49
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Default Re: My Outback Bronze Renault Kwid RXT(O)

There was some delay and I got the car back after 2 days. Renault technical team had asked service guys to do some testing like logging ECU data, fuel system inspection etc.

Overall, I am very happy with the outcome. I had complained about 4 issues and all have been rectified.

1. Fuel Pump is replaced under warranty. There is no weird sound while driving now.

2. Front brakes are cleaned and the sound has disappeared.

3. Regarding recall, they have changed only fuel hose clip and software update. Fuel tank cap is also supposed to be replaced, but the part was not available.

4. Renault has released "Updated ECU Map" to rectify issues regarding poor NVH/Jerks/low pick up. Car feels way better now. Jerks are gone for good and there is significant improvement in NVH levels. Also, I have noticed that FE has improved by big margin. I have got 23.1 KMPL during 45 KM drive back home. I used to get around 19 KMPL before. I will check using tank full method to confirm.

Renault charged 373 Rs for washing. Maruti would have done it for free.
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My Outback Bronze Renault Kwid RXT(O)-dsc_2132.jpg  

My Outback Bronze Renault Kwid RXT(O)-img20161230wa0017.jpg  

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Old 13th January 2017, 10:42   #50
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Default Re: My Outback Bronze Renault Kwid RXT(O)

Post software update, we have noticed very good gains in FE. Dad had driven to Bangalore yesterday and he has got 22 KMPL. We used to get 18-19 KMPL before.
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My Outback Bronze Renault Kwid RXT(O)-img20170113wa0010.jpg  

My Outback Bronze Renault Kwid RXT(O)-img20170113wa0011.jpg  

My Outback Bronze Renault Kwid RXT(O)-img20170113wa0012.jpg  

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