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Old 5th February 2008, 15:10   #16
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hey. congrats. please do let us know about the offers/discunts you guys got,
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Old 5th February 2008, 15:39   #17
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Originally Posted by arunnn View Post
If you ask me, I wont recommend anybody to Sundaram. They are non-professional and not at all customer oriented. As one of my friend told, a typical government office is better than this dealer.


My experiences with Sundaram when buying the Spark was very pleasant and they were thoroughly professional. My first service check-up (1000Kms) is also completed and the only -ve thing is that their A.S.S is only by prior appointment.
Can you please substantiate your assessment of Sundaram . Which part of their service did you find un-professional (pre-booking, post-booking or A.S.S?). I certainly like to know the details.
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Old 5th February 2008, 15:51   #18
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Quote:
Originally Posted by Lord Lucan View Post
Can you please substantiate your assessment of Sundaram . Which part of their service did you find un-professional (pre-booking, post-booking or A.S.S?). I certainly like to know the details.
Its A.s.s in my exp. I have dealt with them for 3 and half years and have now stopped going to them.
From what ever you have listed, you have not started interacting with the sundaram a.s.s at all.

Is UVA going to come out with MJD 1.3 by any chance?
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Old 5th February 2008, 16:03   #19
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Originally Posted by gkrishn View Post
Its A.s.s in my exp. I have dealt with them for 3 and half years and have now stopped going to them.
From what ever you have listed, you have not started interacting with the sundaram a.s.s at all.
You are beginning to frighten me. Which part of A.S.S is the problem
1. Not addressing your complaints?
2. In-competent service advisers?
3. Non-availability of spares?
4. Service costs?
5. Delayed delivery?
6. Unethical behaviour?
7. Any other?

Do you own an opel or fiat?

If will be of great help if you can provide the details. This will help me to consider alternatives as and when they become available

Quote:
Originally Posted by gkrishn View Post
Is UVA going to come out with MJD 1.3 by any chance?
I have read in this forum that UVA/Aveo will come out with MJD by end of 2007. Sundaram guys have no such info.
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Old 5th February 2008, 16:20   #20
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Originally Posted by Lord Lucan View Post
1. Not addressing your complaints?Mostly this has been the case. Its a pain. The guy will just scribble some thing in that job card and then he will type that out in the computer and the o/p will vaguely resemble what ever you have said. You make sure while he is typing that, that is what you want.

2. In-competent service advisers?Service advisers are mostly useless, some are quite friendly but not all of them. escalate to ramesh, a manager who will be sitting inside the cabin next to the credit card counter.

3. Non-availability of spares?Not an issue..

4. Service costs? Yeah.. to some extent. Last time (30k service) for no obvious reason i got 2.5k for labor alone. No proper explanations on why...

5. Delayed delivery?To some extent. If you go by 5pm, by the time billing is done it will be 6:30pm...

6. Unethical behaviour?No such thing...

7. Any other?After garuda has closed down, the place has become mad. But that is discussed in another thread.

Do you own an opel or fiat? Corsa...

I have read in this forum that UVA/Aveo will come out with MJD by end of 2007. Sundaram guys have no such info.If that happens will be in line to book one inspite of my above feedback...
My reply in bold...
20rottentomatoes
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Old 5th February 2008, 16:26   #21
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Quote:
Originally Posted by gkrishn View Post
My reply in bold...
Thank you gkrishn for the valuable informationcheers:. Lets hope that the new GM dealerships in Bangalore will have better A.S.S
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Old 5th February 2008, 19:38   #22
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I too have heard from Pashankar (Pune dealer) that UVA will be coming with a diesel engine. But the sales person was not sure of the exact time frame.
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Old 12th February 2008, 22:44   #23
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Hi Dwarak,
welcome to the UVA club !!
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Old 12th February 2008, 23:19   #24
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Quote:
Originally Posted by Lord Lucan View Post
You are beginning to frighten me. Which part of A.S.S is the problem
1. Not addressing your complaints?
I had a minor problem with my UVA and it took 3 visits (and 4 days ) to Sundaram to fix it. Every time the service advisor will assure that the problem is fixed, but not in reality

Quote:
Originally Posted by Lord Lucan View Post
2. In-competent service advisers?
Yes. its a problem


Quote:
Originally Posted by Lord Lucan View Post
3. Non-availability of spares?
Yes. I faced it. I left my car there for two days since the spare part was not available

Quote:
Originally Posted by Lord Lucan View Post
4. Service costs?
NA

Quote:
Originally Posted by Lord Lucan View Post
5. Delayed delivery?
Yes, very much. They never keep their words. I waited for hours to get the car, even though I went there after getting a confirmation that the car is ready
Quote:
Originally Posted by Lord Lucan View Post
6. Unethical behaviour?
Yes, those guys lie a lot (marketing as well as service )

Quote:
Originally Posted by Lord Lucan View Post
7. Any other?
This is more than enough !!
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Old 13th February 2008, 00:00   #25
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Hi,

Uploading few pics

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Old 14th February 2008, 17:22   #26
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Quote:
Originally Posted by arunnn View Post
This is more than enough !!
Yep, enough for a lifetime. GM please bring in more dealers to Bangalore
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Old 14th February 2008, 17:47   #27
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Nice review Arun!
UVA is a nice family hatch!

Quote:
Originally Posted by arunnn View Post
Sundaram didn't give any offer. If you ask me, I wont recommend anybody to Sundaram. They are non-professional and not at all customer oriented. As one of my friend told, a typical government office is better than this dealer.
Sundaram did the same when they were the sole dealer of Fiat, Good that Fiat gave them the boot!
Now they are the sole GM dealer, so back with their antics!
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Old 29th February 2008, 09:19   #28
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Hi Arun,

I really agree with you on your review. Though I have a lot of highway driving but I also travel through a stretch which has a lot of gear shifts and the performance is 12kmpl ( 100% AC ) whereas on a highway its around 14 kmpl ( 100% AC ).

I took a suggestion from the posts from dj99 - Dhananjay and tried to switch on the AC after 60 kmph and it really works , the sluggishness is much lower.

Gear shifts was always like that for our Chevy ........... but the space kill all the cons of the car. I a beauty to drive.

Cheers
Soumya

Last edited by Technocrat : 29th February 2008 at 09:21. Reason: Please dont use Font & size tags
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Old 18th March 2009, 22:35   #29
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Hi Arun, how is the car doing now? Hope Sundaram has become better.
Just curious - do you face any problem with the driver side seat belt making a clicking noise when you fit it and drive - its annoying for me.
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Old 9th April 2009, 11:55   #30
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U-VA is fine.
Recently I did the second service ( even though the Oddo reading is around 8000)

I didnt find any issues with the seat bealt.

-arun
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