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Old 8th January 2010, 14:11   #46
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Agreed. From what I have so far read in the Skoda threads here, what they merit is a whack on the head, not a pat on the back!
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Old 8th January 2010, 15:27   #47
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Very sad indeed...
That too for a car just 222 kms old.

Hope they compensate you for this.
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Old 8th January 2010, 15:46   #48
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Hey Skoda RS

A big Congrats for getting your car back... really, hope that its only happy memories from now on. But yes, definitely make sure you write that angry letter to Skoda, i am sure you have sufficient fuel in this thread itself to write an angry letter... if for nothing, you might atleast get some extended warranty and better attention for your future calls @ Skoda

Even Skoda knows how they would have been dealt for delivering such a car if it was EU or US, so, why take us alone for granted.. they should be aware that our customers too are quality conscious and they are answerable at the end of day !

All the best !
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Old 8th January 2010, 16:07   #49
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SKODA RS - good to hear ur car is back where it needs to be..

but i somehow dont get a good feeling based on ur narration of the delivery episode

please keep track of ALL COMMUNICATIONS, emails, bills , even conversations - document it and put it in a file RIGHT AWAY..

i sincerely hope it would be required for future but still ..its a SKODA
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Old 8th January 2010, 16:31   #50
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SKODA_RS : But when we told them that in the invoice we want you to write that clutch oil pipe replaced they were a little hesitant. They said- Sir that invoice is made now we cannot change it.

But the invoice only had this- Clutch oil Replaced.
Remember - the job card & invoice must match. The invoice should contain ALL parts replaced or repaired. If the parts are being replaced under warranty, then the invoice will show "WTY" against these parts, and cost will also be shown as 0.

The oils are not included in Warranty, so they will charge you for that.
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Old 8th January 2010, 23:56   #51
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Originally Posted by
[B
He also said that I should not be telling this to you but since you a good customer you should do that. [/b]
That's shocking..who are these guys to determine what a Good or Bad customer is..A Customer is a Customer and every customer needs to be treated the same way whether he's good/bad in their terms or has bought an Octavia or a Superb..That's horrible.

But glad to know that you got your car back in good shape.keep all the docs safe with you for future.(Hope that situation never arises) It would be nice if you email skoda on this.They owe you an apology.At least that would be helpful in some or the other way for other skoda customers as well.
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Old 19th January 2010, 23:26   #52
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Originally Posted by prince_pervez View Post
Kindly pay regular visits to the service centre and ensure no one is fooling around with the other original parts of the car. Sigh! 220 Kms.
Is this practically possible? If any errant service centre personnel wish to steal something from the car, they would be able to do it unless the owner or her/ his representative sits with the car all the time that it is at a workshop.
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Old 20th January 2010, 13:30   #53
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Quote:
Originally Posted by SKODA_RS View Post

But when we told them that in the invoice we want you to write that clutch oil pipe replaced they were a little hesitant. They said- Sir that invoice is made now we cannot change it.
But the invoice only had this- Clutch oil Replaced.

We said you must change the invoice then. Then he agreed and edited the invoice in which he wrote-

1)Clutch oil pipe replaced
2)Clutch pipe replaced.
So far, following parts have been changed in my car (i10) within warranty
1. Fuel Pump - On my insistence
2. Door Latch Assembly - Automatically by the Service Center.

Both of these were promptly put on the advice with the price against them as Zero. And I never had to say anything explicitly to the Service Center Guys.
Since there are parts being changed/replaced, there has to be an account for the same. How else will someone come to know that there were any parts replaced in your car if they have no mention in the Invoice.
Its good that you made them mention it in the Invoice so that they are accountable for that.
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Old 20th January 2010, 16:39   #54
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Firstly : Congratulation on getting your car back
Secondly : though its just a doubt. If the clutch pressure was reducing equivalent to the service guy version of driving half clutch...I feel "Your Clutch Plates" would have definitely must have taken a hit as well. Imagine 220 kms with clutch issue!!!

What happens if clutch plates start giving issues after some time...they will call it normal wear and tear isn't it. May be I am wrong but I still see an accelerated clutch wear in this case
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Old 20th January 2010, 17:33   #55
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Very unfortunate incident. Feel sorry for you. Hope your Laura does not give any more problems and you have a smooth ownership.

Skoda is the only car brand which gets away with all the negative feedback as their cars are still selling good. In fact the Superb has out sold the Accord.

I would like to know the full form of TSI?
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Old 20th January 2010, 18:11   #56
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Quote:
Originally Posted by sameer sultan View Post
I would like to know the full form of TSI?
turbocharged stratified injection
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Old 20th January 2010, 18:15   #57
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Originally Posted by sameer sultan View Post

I would like to know the full form of TSI?
Turbo-charged Fuel Stratified Injection..

Equivalent of Diesel Turbo-charged Common Rail Direct Injection.
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Old 25th January 2010, 11:52   #58
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Quote:
Originally Posted by dipen View Post
turbocharged stratified injection
Quote:
Originally Posted by thamban View Post
Turbo-charged Fuel Stratified Injection..

Equivalent of Diesel Turbo-charged Common Rail Direct Injection.

Thanks dipen and thamban for the info.
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Old 2nd February 2010, 10:06   #59
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Skoda RS,

Did you change your alloys?
If so, what did you do with the old ones (15" that come stock with the car)?
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Old 4th February 2010, 00:47   #60
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Hi anand,sorry for the late reply.

NO i did not change the alloys.
Yeah stock are 15" and i think those(15") are pretty good because if you go for 16" the ride will become more firm.



And for all others-
Hi guys thanks to God my care is doing well now.
Almost 700 kms on odo.
No problem yet.Have'nt taken this beast on Highway as yet.Just waiting for a 1k on odo.

Will keep you posted
bye tc.

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Originally Posted by anandpadhye View Post
Skoda RS,

Did you change your alloys?
If so, what did you do with the old ones (15" that come stock with the car)?
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