[SunnyBoi]

Originally Posted by zenren

It didn't work for me when I gave 28 characters in the first line and 10 in second line. How many characters were there in each line after you split it into two lines?

Just checked, 33 and 14 for first and second respectively.

[500ContyCruiser]

Originally Posted by SunnyBoi

Cut the address into two parts and enter the second part in second line of address. I did the same for the error and it worked

Yeah Sunny, tried that. For me total address character count is coming up to 97.

So even if I slipt, it's not helping.

I will try with home address.

Edit: Sorry.. Its 79 characters.

[500ContyCruiser]

Ordered! Provided my house address and it worked fine

The same address if I add to my Store account, then when I select it during Checkout, I get the same error.

[Rehaan]

Originally Posted by 500ContyCruiser

I have purchased earlier with the same details from TBHP Store site .

FedEx required that each line of the address be no more than 36 characters. If its longer, they just ignore the longer part and that causes more issues.

There's a company line, followed by 2 address lines of 36 characters each - it should be enough in most cases.

Originally Posted by zenren

It didn't work for me when I gave 28 characters in the first line and 10 in second line. How many characters were there in each line after you split it into two lines?

I've tried with 30 + 30 characters and it worked without a problem. Have tried with the address you PM'd me and it worked too - have sent you a screenshot.

Not sure why you're still facing this issue. Will try to get to the bottom of it.

Originally Posted by 500ContyCruiser

The same address if I add to my Store account, then when I select it during Checkout, I get the same error.

I'm not 100% sure what you mean here. Are you referring to your home or office address? Could you please explain in more detail?

Thanks,
R

[500ContyCruiser]

Originally Posted by Rehaan

I'm not 100% sure what you mean here. Are you referring to your home or office address? Could you please explain in more detail?

On that post I was talking about house address only.

Ordered! Provided my house address and it worked fine

The same address if I add to my Store account, then when I select it during Checkout, I get the same error.

The same home address has issues when we select from dropdown [screenshot below].
Note that, while adding, I had made sure that each of the Address TextBox's contains not more than 30 characters.


Now, I can select New Address (last option in the above dropdown), enter exact address details and in same format; it works and I can checkout.

FedEx required that each line of the address be no more than 36 characters. If its longer, they just ignore the longer part and that causes more issues.

I believe it should be mentioned somewhere while Checkout, so that people will not have problem. Not everyone might read our post(s) on this thread before ordering.

[lakshman1067]

Ordered.

Was facing the same issue about the 36 characters. All you have to do is the choose new address from the drop down and click back the radio button which says "use billing address" and click on continue. It worked for me.

[aks_karthik]

Got mine today.
Great product to show off

[tharian]

There is a small defect in the set I got today.

In the mixed set, the 'Got Bhp?' keychain's key ring does not have a gap to slide in a key. Its like the ring is stuck together . I tried with a small knife, but was not able to open a gap to slide the key.
The other two were fine, so this looks like a manufacturing defect.

As a work around, I put in another ring on the original ring and then slid the key on that.

Just a FYI .

[F150]

Originally Posted by aks_karthik

Got mine today.
Great product to show off

Attachment 1269169

Good man, I am yet to receive mine

[zenren]

Got my set today by Speedpost, after all the issues with the 2 lines of address issue due to FedEx compatibility. It is interesting that FedEx refused to deliver to one of the pin codes that hosts most of the IT companies in Hyderabad!

Looks like even mine has a couple of minor defects for the LTD key chain - the yellow colour has spread into the black area too and the key ring has patches of steel color and remaining portion in gunmetal shade. Other two are fine. Luckily, its okay since I already have a set of LTD key chains but I guess we need to ask the vendors to up the quality control since the mixed set has only one specimen of each type and some buyers might end up very disappointed if the design they like the most doesn't come out perfect.

[aks_karthik]

Originally Posted by tharian

In the mixed set, the 'Got Bhp?' keychain's key ring does not have a gap to slide in a key. Its like the ring is stuck together . I tried with a small knife, but was not able to open a gap to slide the key.

The other two were fine, so this looks like a manufacturing defect.



As a work around, I put in another ring on the original ring and then slid the key on that.



Just a FYI .

I too faced the same issue. After some 15 mts of fight with the key chain. I made it open. Seems it's because of the Gun metal paint sprayed over it.
If it should be taken care, will be good for other buyers.

[SLK]

Originally Posted by aks_karthik

I too faced the same issue. After some 15 mts of fight with the key chain. I made it open. Seems it's because of the Gun metal paint sprayed over it.
If it should be taken care, will be good for other buyers.

Same here, but I used a hammer (carefully!) instead and it opened up instantly.

[vishalchaudhary]

I've been trying to order the mixed keychain set, but it seems the store is having some problems - the webpages are taking ages for loading, and even then add to cart is not working.

[ajaypjayaraj]

Fedex delivered my set of key chains yesterday. All 3 car keys have been - got bhp'd!

[Rehaan]

Originally Posted by 500ContyCruiser

I believe it should be mentioned somewhere while Checkout, so that people will not have problem.

That's why we've applied the limit in the store. If you exceed 36 characters per line, there will be a pop-up notifying you.

That said, we should be shifting to another store software soon!

Originally Posted by zenren

Got my set today by Speedpost, after all the issues with the 2 lines of address issue due to FedEx compatibility. It is interesting that FedEx refused to deliver to one of the pin codes that hosts most of the IT companies in Hyderabad!

For about 10 days, FedEx stopped servicing a few dozen prominent zipcodes (not sure why).

They have resumed service to those zip codes as of 5 days back (thankfully)!

Originally Posted by zenren

the LTD key chain - the yellow colour has spread into the black area too

Please send a pic & description as a reply to your store email - it will be taken care of!

Originally Posted by tharian

the 'Got Bhp?' keychain's key ring does not have a gap to slide in a key.

+

Originally Posted by aks_karthik

I too faced the same issue. After some 15 mts of fight with the key chain. I made it open.

Sorry about this guys! There's a simple technique that makes it easy to open up the gap. I'll post photos of what to do, later today. Will also try and figure out a way to prevent others from facing the same issue...

Originally Posted by vishalchaudhary

I've been trying to order the mixed keychain set, but it seems the store is having some problems - the webpages are taking ages for loading, and even then add to cart is not working.

Are you still facing the issue? The store is loading fine for me at the moment. Maybe there was some temporary network issue at the time you tried?

cya
R