Somehow this thread just got ignored after few hours of attention. Not something that usually happens to Rudra's threads. That after being a sticky in the best collection of threads section. What happened, was the usually emotional content missing? Probably that's the cause.
This thread was talking business, in fact it was a SWOT analysis, you can't get clearer than that. Why was Rudra talking in a business tone which is quite a departure from his normal approach? Simple, he was not looking for accolades like "Great writeup" or "Cool stuff, keep it up", etc, etc. Instead he wanted some serious introspection into the current status of the forum. In fact he wrote it during business hours so that no one would credit it to scotch.
I suspect this thread was not created just for glancing at the rear view mirror, but to discuss concrete ideas and steps to be taken to fix the problem. So, let's give the response it deserves.
Folks, we have a snowballing problem as mentioned in the first post. We are having an accelerated growth, while that is usually a good thing, it also becomes a problem if we don't manage it well. As you guys are aware, number of moderators have been increased recently and we guys are getting stricter in enforcing the existing rules. But we constantly get two kinds of feedback:
1) Team-BHP quality is going down... because of all the reasons mentioned under Weakness in Rudra's post.
2) Team-BHP not fun anymore and is turning into a military school or primary school... because the mods are being trigger happy.
Ironically we get both the above comments mostly from senior/longtime members. While we welcome the feedback, it is very confusing as to how or what members want us to do.
Listen, we moderators are not super-humans, we can't monitor every thread and catch every violation. Also, we vary from very old, old, young and very young, with different value systems, with different life experiences from different decades. So, we think very differently across the mod spectrum thereby adequately representing the Team-BHP member pool. But we all have taken up the responsibility of enforcing the Team-BHP rules to the best of our interpretation. Some rules are very clear (like 2 smilie rule) and some are guidelines to the moderators to use their discretion. And none of us are full time moderators, we have day jobs or colleges to attend.
Many senior/longtime BHPians don't take mod action on their post well. Often we get protest PMs or public protests when we take certain mod actions or even talk about it. One classic example is break the smilie rule and say "sorry mods, please ignore this time". Hey, I am human too, I like to ignore it in all bonhomie. But, I am thinking what next? If some members start ignoring rules and we don't enforce out of goodwill, next we will be accused of partiality.
You didn't delete the excess smilies from member X, why are you deleting mine? Once moderators lose credibility, that's when a forum starts going downhill. I know this routine pretty well, I have been active on various Internet forums since 1993. Similar thing is happening to most other rules, especially the ones that involve some interpretation.
When we do enforce the rules, we are often accused of being trigger happy or implementing primary/military school discipline. Often newer mods get the brunt of it, probably because members tend to think they are new on the job. (Trust me guys, we all get ample training in the moderator school.
) The problem is actually something else. I know this feeling, I too have been at the receiving end of mod action in many forums including this one. I know it hurts our fragile ego to have our posts edited or worse deleted. But one should stop taking it personally, accept the decision and move on. We moderators often edit hundreds of posts collectively in a day. If you guys start protesting even 25% of the mod actions, it becomes very difficult for us to be careful with your bruised emotions. Moderating a highly popular forum like Team-BHP is like walking a very thin tight-rope. See what I wrote about it
here, that was much before I became moderator, so it is an unbiased opinion. If I delete or edit a post, it is not censorship or military dictatorship. I am only enforcing a board rule which somebody violated either in the heat of the moment or lack of awareness or just carelessness. In case of rules that involve some interpretation by the moderator, if you don't agree with the interpretation, just make your point politely and move on. Don't sulk or make a scene, it only hurts your credibility as a member.
In light of the above, we really expect a hand from senior/longtime BHPians in keeping the quality of Team-BHP high. Even active BHPians/Newbies can help. You guys are aware of the rules as much as the moderators, therefore it would be a great help if you report violations more often, smile when you are the victim of any mod action, and don't violate the rules in the first place.