Re: 3M Car Care (HSR Layout, Bangalore) I had been there yesterday, 4th July, to get the under body coating and paint protection application and some PPF work. Was there by around 12 and was surprised to find the place a little crowded. Neverthe less, got to meet Sidhu and what happened over the next 4 hours was absolute delight.
I told Sidhu that mine is a new car and he was of the opinion that the paint sealant is not required, but then they had this offer where I could save 1k if I got both the under body and the paint sealant done, so I said lets go for it. Now, this is a man who truly does what the customer wants and not what would bring money to him. I checked for the PPF and he told me, if the cost of repainting the bumper is going to be less than 3k, it makes no sense in getting the PPF done. And Maruti cars are not that costly to repaint, so he left it to me and we decided to defer the PPF to a later date. I dont know if I am happy that I saved somemoney or got myself some heart burn at some stage later, but I was satisfied.
Someone here mentioned about Sidhu being humble, well I second that thought and he not only got us tea/coffee but got us lunch too. I say us and its not a mistake, I met two other BHP'ians. I may be wrong with their names, but Ashwin and Chetan is what I remember. Dont remember their BHP ID though. These two gentlemen, actually drove down from Delhi in a Honda City they had purchased there. We spent a good amount of time chatting to Sidhu all in while, the car was getting washed and the under body getting coated. Sidhu insisted on me seeing the coating, which I did and found ok. But when he saw, he had his men touchup couple of spots which I did not even notice.
Next was the paint sealant and the most important job of the job. I have been carrying the LTD sticker with me ever since I got the car and finally got it stuck to the car. Sidhu sugested a place that was different than what I had in mind, and must admit his choice was better than mine.
The only sour point, which though Sidhu apologised later (not sure how he could control it though) was that after i left the store, it started to rain. however, i reached home and wiped the car clean and it looked as good as it was when I left the store. Sidhu messaged later in the night to check for feedback. I said, "you have a customer for life". He has no quirks in saying, this store is surviving because of Team-BHP. That was just awesome to hear and proud to be part of this forum.
Will I go there again, Hell yes, ALWAYS. I will rate this experience of mine, 11 out of 10. No, its not a mistake. I needed a small piece of mat to cover the transmission hump at the back seat, Sidhu got his team to cut the exact shape from a no mad mat, placed it there and did not charge me for it. The extra one is for this small bit of detail, which I will remember for a long time to come.
Thank you Sidhu :-) |