[amit1agrawal]

I had been giving my Old Santro to WW for service since 5-6 years. I was about to call WW to book one more as the car has developed steering noise but came across this thread today. I was planning to get my second car (German) serviced by WW once the free service period is over. Wish you had continued. Appreciate your decision. A person with passion can only continue to run a business that's not profitable for 9 years. Wish you best of luck in future endeavors.

[singleton]

This is indeed a sad news. I opened ww last week, saw the note that the operations have been paused, and immediately knew something was off. I have been a customer for many years and have spoken to Sandeep and his team multiple times - for car servicing and used car inspection. Its difficult to think of a time when I don't have a trustable partner like ww for maintaining the cars.

Having said that, truly respect your decision Sandeep. Times change, we change and our interests evolve. We have limited time to try everything that we want to. Wish you all the best in whatever next you do!


To the entire Wheels Wisdom team: your commitment to excellence and customer satisfaction was always truly outstanding, and will be sorely missed. I am just sad that the market didn't evolve as fast to make this a more lucrative & profitable model.

[sidzz]

It is sad news. I visited the website to book a service and then came to know that operations have been stopped.

What other options do we have in Bangalore for a reliable managed car service? Has anybody tried Acko Drive Car Service?

[NowNew7]

Originally Posted by sandeep.menon

I decided against it, and chose to wind up and move on instead. Even though we became profitable and more funding was available, should we want it.

Saddened to hear this, though I can appreciate the clear reasons why.

On a personal basis I'll also miss WW due to the fact that I had another 4 months of membership in my annual coverage which I cannot avail anymore!

Would have eased the surprise if there was any communication to active customers.

[sandeep.menon]

Originally Posted by NowNew7

On a personal basis I'll also miss WW due to the fact that I had another 4 months of membership in my annual coverage which I cannot avail anymore!.

My team has actively reached out to annual members who had more than 1 month of unutilized Annual Membership remaining, and processed their refunds. Since this was a manual process, it is possible that they may have missed yours. Could you please reply to any email from Support, requesting for a refund of your unutilized Annual Membership, so that this can be taken care of?

If any other member on the forum too has unutilized Annual Membership, and has been missed out, just drop an email to Support. We're processing refunds on the same day.

Thanks.

[neel911]

Sad to see this service go away. I've used them in the past and have been thoroughly impressed. I was planning to book them this month and seems am late. It will be good if the WW technicians can support team-bhp members for few months till we find alternate options in Bangalore.

[NowNew7]

Originally Posted by sandeep.menon

Could you please reply to any email from Support, requesting for a refund of your unutilized Annual Membership, so that this can be taken care of?

If any other member on the forum too has unutilized Annual Membership, and has been missed out, just drop an email to Support. We're processing refunds on the same day.

Thank you! We've dropped an email. I do have to say that I'll be missing the comfort, reliability, expertise and ease of use that I had with Wheels Wisdom much more than any refund!