[audioholic]

Originally Posted by Sebring

Whenever I have offered a tip, they have politely refused. I don't know what has changed now

Same here. Even when I have offered they refuse, both at Madhus and Tyre Professionals even when they observe that the note is a pretty big one.

[TorqueyTechie]

Originally Posted by Sebring

Whenever I have offered a tip, they have politely refused. I don't know what has changed now

Originally Posted by audioholic

Same here. Even when I have offered they refuse, both at Madhus and Tyre Professionals even when they observe that the note is a pretty big one.

I have always been sort of asked indirectly for tips at both places. And this is happening not recently but since around 2016-17 itself. Maybe you both have been lucky as I have seen many others offering and being accepted as well.

[Naetik30]

Originally Posted by Sebring

The steering 'trueing' on my Nexon could only be fixed by Madhus and their patient team, after I visited almost every similar set up in 2018

About 14 years back, Hyundai ASS Trident Hyundai Domlur royally messed up the allignment on my car. And had no clue how to fix this. After multiple attempts only Madhus was able to fix it back and they did it with ease. Have stuck with Madhus since then.

[CrAzY dRiVeR]

Had received this message from a manager at Madhus last weekend - I couldn't check further on this since I was out of station. Appreciate the initiative though!

Hope some of bikers here were able to attend and provide feedback to the management on their concerns:

Dear Biker Friend,

Madhus has always been a pioneer in the industry. The risk of being a pioneer is that we have to learn by making mistakes. We have been offering bike wheel balancing since 2017, and as of now, we are servicing almost a 100 high end bikes and superbikes a month. However, recently, we’ve made some mistakes and we’ve heard the critical feedback from bikers like you. We believe that while the issues are few in number, they are not acceptable for us and most importantly for YOU.

We would like to invite you and more bikers like you who have some feedback for us. We need to listen to your feedback in an open manner and with your help, come up with an action plan. We hold ourselves to a high standard that you expect from us and we will address any gaps with your help.

We would like to invite you for the discussion session on 2nd October 2024 ( Wednesday) being a holiday at 7:00 AM.

If you have any other request in terms of time, please let us know.