Honda civic CD Player issues

sanchits · 4th January 2009, 00:56

Hi, I have a 07 civic, there seems to be a problem with the stock cd player. I had 5disks in the player, but 1st slot was empty for a a while.now there seems to be a problem with the 1st slot, I am unable to insert any disc, it makes a khat khat sound, nor it is showing any error messages as listed in the manual. I was able to eject all the remaining disks n load too but now i cant load any discs as it loads only in order from 1 to 6. Did anyone else experience this problem, rest everything working fine.

abhinav.gupta88 · 4th January 2009, 15:34

There seems to be a problem with the loading area.
as its 2007,, i believe its in warranty.
Get it checked at Honda Showroom.

BTW does your stock HU have preouts.
I see you are running a sub, an amp and speakers.

ImmortalZ · 4th January 2009, 20:10

Get it replaced by Honda A.S.S.

@abhinav : He took pre-outs by opening it up and getting at the boards.

You may have to get those removed or Honda might claim the warranty is void (that is, if you haven't cut any stickers while opening it up). If they do, you'll have to hit an Alpine service center and see if they can do anything about it.

abhinav.gupta88 · 4th January 2009, 20:29

I dont think Alpine will do it .
Especially in India.
As i heard that these units are sourced from abroad.

EDIT : Any pic of the Board from which the pre-outs are taken.

ImmortalZ · 4th January 2009, 21:49

Well, that is a matter of policy. It might be a simply problem with the mechanism - all they have to do is open it up and look at it. If Alpine won't look at it, you'll have to go for electronics repair shops. Give it to a big player and see what they can do. Don't give it to a local place - I learned the hard way when my dad gave a sophisticated Sony VCR to a local place. They ripped it apart and couldn't put the mechanism back together. Nearly 28K down the drain.

sanchits · 5th January 2009, 00:48

Thanx for the replies,i haven't used preouts as it doesn't have any, I used speaker level inputs as both audison n kenwood have it(install was done at Driven a year back n tuned by gunbirji). I talked to Honda and they said that even they get it repaired from alpine itself. So, they gave me the direct no. Of alpine service centre in gurgaon.so would be going there tommorow. It's a 2007 civic, so I guess it's under warranty. The player wasn't opened up but gunbir had got the whole dash opened up to get the amp remote turn on. Do you think this would create any warranty issues. H. Should I get it repaired if it's repairable ofcourse or get it replaced.

abhinav.gupta88 · 5th January 2009, 01:01

I dont think so.
Amplifiers don't cause the warranty to expire unless original wiring has been cut.

And i think Gunbir Ji would not cut a wiring. He's a professional Installer.

So no issues, go without any issue and get it repaired.

rshiv · 5th January 2009, 01:10

Sanchits,

The CD changer will be replaced without any questions and the CDs struck inside will also be recovered/replaced as long as you are in warranty period. Take it to your Honda dealer and they will remove the head unit to be sent to the local service center. You will get a replacement within a week (A new unit I guess)

This is a known issue with Civic's Alpine CD players and I had mine replaced last month. Only issue is that you being without a CD/FM unit for a week.

ascertain · 5th January 2009, 09:32

My senior's Honda city had an Alpine HU, and faced a problem of having the CD stuck in it, and an 'Err+' Display. We were doubtful whether we could get anything done- called up the Honda service in our town for the problem, took the car over. Turned out to be a motor problem - and they replaced the entire HU (8 months old)- no problemo (It also helped that his City '10th Anniv edn) was the first from that showroom.

Honda outlets and service centres are relatively more professional and courteous.

ASHISHPALLOD · 5th January 2009, 16:52

Quote:

Originally Posted by ascertain

Honda outlets and service centres are relatively more professional and courteous.

honda owners from pune, are you reading this?

ascertain · 5th January 2009, 17:36

why? do pune owners have terrible times with the honda people?.. LOL , maybe it's the attitude down here, where sales are just picking up, plus here , most big shots are related- If one guy is angry, he'll just threaten to close down whatever prospective sales there are- so the showrooms are very delicate .. LOL

ImmortalZ · 5th January 2009, 20:36

Shh! If that info spreads, Honda owning T-BHPians from all over South India will be driving down to Kannur en masse to service their rides!

ascertain · 5th January 2009, 22:03

Heh heh.. I never had any idea that the situation was SO bad

, I thought Chevrolet was the worst in terms of customer service..Oh!- so it's Honda up north huh?. Any personal incidents?

sanchits · 7th January 2009, 23:17

yipee, got it the system replaced yesterday at the apline office/service centre in gurgaon. they were very prompt and changed it in half an hour.

abhinav.gupta88 · 7th January 2009, 23:29

Congrats dude.
So again time to get the Preouts and ICE reinstalled.

4th January 2009, 00:56	#1
sanchits BANNED Join Date: Jul 2006 Location: gurgaon/delhi Posts: 331 Thanked: Once	Honda civic CD Player issues Hi, I have a 07 civic, there seems to be a problem with the stock cd player. I had 5disks in the player, but 1st slot was empty for a a while.now there seems to be a problem with the 1st slot, I am unable to insert any disc, it makes a khat khat sound, nor it is showing any error messages as listed in the manual. I was able to eject all the remaining disks n load too but now i cant load any discs as it loads only in order from 1 to 6. Did anyone else experience this problem, rest everything working fine.
	() Thanks

4th January 2009, 15:34	#2
abhinav.gupta88 Senior - BHPian Join Date: Sep 2007 Location: Delhi , India Posts: 4,092 Thanked: 325 Times View My Garage	There seems to be a problem with the loading area. as its 2007,, i believe its in warranty. Get it checked at Honda Showroom. BTW does your stock HU have preouts. I see you are running a sub, an amp and speakers.
	() Thanks

4th January 2009, 20:10	#3
ImmortalZ Senior - BHPian Join Date: Jan 2008 Location: Trivandrum Posts: 2,179 Thanked: 488 Times View My Garage	Get it replaced by Honda A.S.S. @abhinav : He took pre-outs by opening it up and getting at the boards. You may have to get those removed or Honda might claim the warranty is void (that is, if you haven't cut any stickers while opening it up). If they do, you'll have to hit an Alpine service center and see if they can do anything about it.
	() Thanks

4th January 2009, 20:29	#4
abhinav.gupta88 Senior - BHPian Join Date: Sep 2007 Location: Delhi , India Posts: 4,092 Thanked: 325 Times View My Garage	I dont think Alpine will do it . Especially in India. As i heard that these units are sourced from abroad. EDIT : Any pic of the Board from which the pre-outs are taken.
	() Thanks

4th January 2009, 21:49	#5
ImmortalZ Senior - BHPian Join Date: Jan 2008 Location: Trivandrum Posts: 2,179 Thanked: 488 Times View My Garage	Well, that is a matter of policy. It might be a simply problem with the mechanism - all they have to do is open it up and look at it. If Alpine won't look at it, you'll have to go for electronics repair shops. Give it to a big player and see what they can do. Don't give it to a local place - I learned the hard way when my dad gave a sophisticated Sony VCR to a local place. They ripped it apart and couldn't put the mechanism back together. Nearly 28K down the drain.
	() Thanks

5th January 2009, 00:48	#6
sanchits BANNED Join Date: Jul 2006 Location: gurgaon/delhi Posts: 331 Thanked: Once	Thanx for the replies,i haven't used preouts as it doesn't have any, I used speaker level inputs as both audison n kenwood have it(install was done at Driven a year back n tuned by gunbirji). I talked to Honda and they said that even they get it repaired from alpine itself. So, they gave me the direct no. Of alpine service centre in gurgaon.so would be going there tommorow. It's a 2007 civic, so I guess it's under warranty. The player wasn't opened up but gunbir had got the whole dash opened up to get the amp remote turn on. Do you think this would create any warranty issues. H. Should I get it repaired if it's repairable ofcourse or get it replaced. Last edited by sanchits : 5th January 2009 at 00:54.
	() Thanks

5th January 2009, 01:01	#7
abhinav.gupta88 Senior - BHPian Join Date: Sep 2007 Location: Delhi , India Posts: 4,092 Thanked: 325 Times View My Garage	I dont think so. Amplifiers don't cause the warranty to expire unless original wiring has been cut. And i think Gunbir Ji would not cut a wiring. He's a professional Installer. So no issues, go without any issue and get it repaired.
	() Thanks

5th January 2009, 01:10	#8
rshiv BHPian Join Date: Feb 2008 Location: Bangalore Posts: 39 Thanked: 3 Times	Sanchits, The CD changer will be replaced without any questions and the CDs struck inside will also be recovered/replaced as long as you are in warranty period. Take it to your Honda dealer and they will remove the head unit to be sent to the local service center. You will get a replacement within a week (A new unit I guess) This is a known issue with Civic's Alpine CD players and I had mine replaced last month. Only issue is that you being without a CD/FM unit for a week.
	() Thanks

5th January 2009, 09:32	#9
ascertain BHPian Join Date: Dec 2008 Location: Cannanore Posts: 155 Thanked: 41 Times	Honda HU My senior's Honda city had an Alpine HU, and faced a problem of having the CD stuck in it, and an 'Err+' Display. We were doubtful whether we could get anything done- called up the Honda service in our town for the problem, took the car over. Turned out to be a motor problem - and they replaced the entire HU (8 months old)- no problemo (It also helped that his City '10th Anniv edn) was the first from that showroom. Honda outlets and service centres are relatively more professional and courteous.
	() Thanks

5th January 2009, 17:36	#11
ascertain BHPian Join Date: Dec 2008 Location: Cannanore Posts: 155 Thanked: 41 Times	heh why? do pune owners have terrible times with the honda people?.. LOL , maybe it's the attitude down here, where sales are just picking up, plus here , most big shots are related- If one guy is angry, he'll just threaten to close down whatever prospective sales there are- so the showrooms are very delicate .. LOL
	() Thanks

5th January 2009, 20:36	#12
ImmortalZ Senior - BHPian Join Date: Jan 2008 Location: Trivandrum Posts: 2,179 Thanked: 488 Times View My Garage	Shh! If that info spreads, Honda owning T-BHPians from all over South India will be driving down to Kannur en masse to service their rides!
	() Thanks

5th January 2009, 22:03	#13
ascertain BHPian Join Date: Dec 2008 Location: Cannanore Posts: 155 Thanked: 41 Times	Lol Heh heh.. I never had any idea that the situation was SO bad , I thought Chevrolet was the worst in terms of customer service..Oh!- so it's Honda up north huh?. Any personal incidents?
	() Thanks

7th January 2009, 23:17	#14
sanchits BANNED Join Date: Jul 2006 Location: gurgaon/delhi Posts: 331 Thanked: Once	yipee, got it the system replaced yesterday at the apline office/service centre in gurgaon. they were very prompt and changed it in half an hour.
	() Thanks

7th January 2009, 23:29	#15
abhinav.gupta88 Senior - BHPian Join Date: Sep 2007 Location: Delhi , India Posts: 4,092 Thanked: 325 Times View My Garage	Congrats dude. So again time to get the Preouts and ICE reinstalled.
	() Thanks