Pioneer DEH - 4190 SD

varriers · 25th August 2009, 10:52

Hi Friends,

I have picked up a Pioneer DEH 4190 SD from Autoshop Bangalore, Unfortunately I find that it is not playing 250 GB Portable external Hard Disk. The support mannual says that the system can take up to 250 GB Hard Disk in FAT 32 format which would maximum draw 500 mA current. I have ensured that my HD complies with all the technical requirement this Head Unit asks for.

I have also tried to play the same Disk on another 4190 SD head unit, the issue still the same. Just to ensure that it is not my Hard Disk problem, we went to Autoshop in Koramanga and tried play different Hard Disk on 4190 SD, it did not work. While the same Disks (Both mine and the one from Autoshop) works well in all pioneer models.

Now I have opened a case with Pioneer and gonna send all the snaps and screenshots to them to investigate the issue. In the mean time if any of our fellow BHPian have purchased this unit, then please get it checked with Pioneer service center whether their Head Unit plays a 250 GB external portable hard disk with FAT32 file system. I will keep you all posted as I get the updates.

Note: The Autoshop folks were really kind enough to get in touch Pioneer and get the case moving. So, if anyone needs their unit to be tested, please walk into Autoshop Koramangala, bangalore, I sure they would be pleased to check the system for you.

varriers · 27th August 2009, 08:59

Though Pioneer folks, Gurgaon were kind enough to look into the issue straight away, what saddened me was the outcome of their investigation. They stated that, they don't have a proper simulating environment as they don't have a Hard Disk of that volume Capacity. They are one of the pioneers in ICE and still how is it possible to not to have a simulating environment for all those media file sources they claim that their system support? Very strange

. 4 days since communcation started between me and Pioneer India, there is no time frame they have given me to solve this issue. All they said is, give me sometime. I dnt know how long. If they are not able to simulate it here in India, they are going to send it to Singapore Technical team it seems. Now there are 2 Pioneer DEH 4190 SD customers who face this problem and I am not sure how many are out there who have not realized that their system have a problem.

Keeping my fingers crossed and keep you all posted.

varriers · 27th August 2009, 12:42

Hi there,

Another update. Pioneer has simulated the same scenario there at office and it is confirmed that it is not working with them either. Engineer has promised to update me about the fix by tomorrow.

rajakumar · 27th August 2009, 15:32

Pioneer service seems to be promising.

ms001 · 27th August 2009, 15:35

how much did you pay for the unit?

vijaythacker · 27th August 2009, 16:47

thats a strange problem, seems they might have not encountered any feedback of a kind like yours till now and so are working on it.How much did you paid for that head unit?Pioneer is leading company for car music systems so i do think they would solve this problem at the earliest time.

siddvi · 27th August 2009, 18:36

How much did the Pioneer DEH-4190SD cost you? I am in the market for a new HU too, still researching. Does anyone know of good ICE stores/installers in Bangalore North?

varriers · 27th August 2009, 21:27

I picked up this piece from Autoshop, Koramangala Bangalore for 8000+12.5% tax. i.e. 9000k. This is the 3rd 4190 SD that we have picked from the same shop.

Now on the thread that I have with Pioneer India, they have forward my technical case across to Pioneer regional Head quarters Singapore. Still waiting for a possible resolution. Looks they are seriously working on this issue. Will be back here with next update.

mech · 14th September 2009, 19:28

Quote:

Originally Posted by varriers

Now on the thread that I have with Pioneer India, they have forward my technical case across to Pioneer regional Head quarters Singapore. Still waiting for a possible resolution.

Did you get any update on this?
I am planning to go for this HU from the same shop you had bought.
Shall I go for it or some other models?

BaCkSeAtDrIVeR · 14th September 2009, 20:44

Just curious - can they do updates for hardware already in market - like re-programming some ROM or like?

varriers · 6th October 2009, 19:17

The issue has taken me no where. Pioneer folks have got out of trouble by quoting the line in Support Document, saying that it might or might not work with all the External Hard Disk Model!

. Is there anything else that I can try my friends on this?

mech · 7th October 2009, 12:46

^ Did they mention the hard disk model with which it works for the 250GB HDD.
Did you try any lower capacity HDD?

varriers · 12th October 2009, 13:39

Quote:

Originally Posted by mech

^ Did they mention the hard disk model with which it works for the 250GB HDD.
Did you try any lower capacity HDD?

It works with Hard Disk with external power suply, I mean if you connect to 12v, down grade it, using an adapter to provide 6V 500 mA, some disks it works(But not always). I have done some research on this and found that it does not work with single cable(Both Power and data) HD. In anycase, I would test the head Unit next time with my own hard disk before buying a pioneer, also I would suggest fellow BHPians to refrain from 4190SD, if you intent to play songs with External Disk.

We learn by experience right. So for this time, I have decided to take the beating, playing it with 16 GB USB and keep refreshing the drives with new songs. Trying to find out a hard disk, which works this one, with single cable. The constaint is that, it has to be FAT32 ,single partition and all. It is really disappointing when you pick up a HD, change it from exisitng NTFS to FAT32 and put some songs there and finally it does not play.

thegame · 16th October 2009, 23:19

Quote:

Originally Posted by ms001

how much did you pay for the unit?

Paid 7800 with B&W from Car Jewels in Mission road.

Sai Narayan · 25th November 2009, 21:45

Varriers:

Can you please throw more light on your experience with this player?
Please do let me know about the speakers that you have with this HU.

Share the pros & cons would be a precise question rather!!

25th August 2009, 10:52	#1
varriers BHPian Join Date: May 2009 Location: Bangalore Posts: 55 Thanked: 0 Times	Pioneer DEH - 4190 SD Hi Friends, I have picked up a Pioneer DEH 4190 SD from Autoshop Bangalore, Unfortunately I find that it is not playing 250 GB Portable external Hard Disk. The support mannual says that the system can take up to 250 GB Hard Disk in FAT 32 format which would maximum draw 500 mA current. I have ensured that my HD complies with all the technical requirement this Head Unit asks for. I have also tried to play the same Disk on another 4190 SD head unit, the issue still the same. Just to ensure that it is not my Hard Disk problem, we went to Autoshop in Koramanga and tried play different Hard Disk on 4190 SD, it did not work. While the same Disks (Both mine and the one from Autoshop) works well in all pioneer models. Now I have opened a case with Pioneer and gonna send all the snaps and screenshots to them to investigate the issue. In the mean time if any of our fellow BHPian have purchased this unit, then please get it checked with Pioneer service center whether their Head Unit plays a 250 GB external portable hard disk with FAT32 file system. I will keep you all posted as I get the updates. Note: The Autoshop folks were really kind enough to get in touch Pioneer and get the case moving. So, if anyone needs their unit to be tested, please walk into Autoshop Koramangala, bangalore, I sure they would be pleased to check the system for you.
	() Thanks

27th August 2009, 08:59	#2
varriers BHPian Join Date: May 2009 Location: Bangalore Posts: 55 Thanked: 0 Times	A Plain response from Pioneer Though Pioneer folks, Gurgaon were kind enough to look into the issue straight away, what saddened me was the outcome of their investigation. They stated that, they don't have a proper simulating environment as they don't have a Hard Disk of that volume Capacity. They are one of the pioneers in ICE and still how is it possible to not to have a simulating environment for all those media file sources they claim that their system support? Very strange. 4 days since communcation started between me and Pioneer India, there is no time frame they have given me to solve this issue. All they said is, give me sometime. I dnt know how long. If they are not able to simulate it here in India, they are going to send it to Singapore Technical team it seems. Now there are 2 Pioneer DEH 4190 SD customers who face this problem and I am not sure how many are out there who have not realized that their system have a problem. Keeping my fingers crossed and keep you all posted.
	() Thanks

27th August 2009, 12:42	#3
varriers BHPian Join Date: May 2009 Location: Bangalore Posts: 55 Thanked: 0 Times	Hi there, Another update. Pioneer has simulated the same scenario there at office and it is confirmed that it is not working with them either. Engineer has promised to update me about the fix by tomorrow.
	() Thanks

27th August 2009, 15:32	#4
rajakumar BHPian Join Date: May 2008 Location: Bangalore Posts: 201 Thanked: 32 Times	Pioneer service seems to be promising.
	() Thanks

27th August 2009, 15:35	#5
ms001 Senior - BHPian Join Date: Jun 2008 Location: bangalore Posts: 1,003 Thanked: 162 Times	how much did you pay for the unit?
	() Thanks

27th August 2009, 16:47	#6
vijaythacker Senior - BHPian Join Date: Feb 2009 Location: Ahmedabad Posts: 1,498 Thanked: 74 Times View My Garage	thats a strange problem, seems they might have not encountered any feedback of a kind like yours till now and so are working on it.How much did you paid for that head unit?Pioneer is leading company for car music systems so i do think they would solve this problem at the earliest time.
	() Thanks

27th August 2009, 18:36	#7
siddvi BHPian Join Date: Nov 2008 Location: Bangalore Posts: 54 Thanked: 48 Times	How much did the Pioneer DEH-4190SD cost you? I am in the market for a new HU too, still researching. Does anyone know of good ICE stores/installers in Bangalore North?
	() Thanks

27th August 2009, 21:27	#8
varriers BHPian Join Date: May 2009 Location: Bangalore Posts: 55 Thanked: 0 Times	I picked up this piece from Autoshop, Koramangala Bangalore for 8000+12.5% tax. i.e. 9000k. This is the 3rd 4190 SD that we have picked from the same shop. Now on the thread that I have with Pioneer India, they have forward my technical case across to Pioneer regional Head quarters Singapore. Still waiting for a possible resolution. Looks they are seriously working on this issue. Will be back here with next update.
	() Thanks

14th September 2009, 20:44	#10
BaCkSeAtDrIVeR BANNED Join Date: Jun 2007 Location: Kochi Posts: 2,522 Thanked: 752 Times	Just curious - can they do updates for hardware already in market - like re-programming some ROM or like?
	() Thanks

6th October 2009, 19:17	#11
varriers BHPian Join Date: May 2009 Location: Bangalore Posts: 55 Thanked: 0 Times	The issue has taken me no where. Pioneer folks have got out of trouble by quoting the line in Support Document, saying that it might or might not work with all the External Hard Disk Model!. Is there anything else that I can try my friends on this?
	() Thanks

7th October 2009, 12:46	#12
mech BHPian Join Date: Sep 2009 Location: CBE/ BLR Posts: 57 Thanked: 18 Times	^ Did they mention the hard disk model with which it works for the 250GB HDD. Did you try any lower capacity HDD?
	() Thanks

25th November 2009, 21:45	#15
Sai Narayan BHPian Join Date: Nov 2009 Location: 13°04'N 80°17'E Posts: 84 Thanked: 35 Times	Varriers: Can you please throw more light on your experience with this player? Please do let me know about the speakers that you have with this HU. Share the pros & cons would be a precise question rather!!
	() Thanks