Tata Motors introduces 6 year / 600,000 km driveline warranty on MHCVs

TusharK · 3rd January 2018, 23:12

Tata Motors has introduced a new long term powertrain warranty on its range of medium and heavy commercial vehicles (MHCV). The company has also extended the standard bumper to bumper warranty on its MHCV range by a period of 12 months.

Tata Motors introduces 6 year / 600,000 km driveline warranty on MHCVs-tata-trucks.jpg

Tata Motor will now offer the following warranties on the entire range of tractor-trailers, multi-axel trucks and tippers of 16 tonnes and higher Gross Vehicle Weight (GVW):

• Warranty on driveline components (engine, gearbox and rear axle) - 6-years / 6 lakh km on trucks and 6-years / 6,000 hours on tippers

• Bumper to bumper warranty - 36 months

According to Tata Motors, the 6-year driveline warranty has been announced after studying the operations of 20 lakh Tata trucks and tippers currently operational in India. Tata Motors also offers a 6-year annual maintenance contract (AMC) on MHCVs.

The warranty is supported across more than 1,800 Tata Motors dealerships and service stations. The warranty is transferable on resale for balance period to the second owner after notifying the company of the change in ownership. Further, Tata Motors also offers services including expedited road side assistance to trucks on the Golden Quadrilateral, app-based one window service to customers, telematics solutions, guaranteed time-based accident repairs, onsite maintenance and mobile service vans.

Link to Team-BHP News

GTO · 4th January 2018, 11:49

6 years & 6 lakh km is huge! I guess this is part of Tata's strategy to regain CV market-share in 2018.

Is this an industry first? Can commercial vehicle experts share what the likes of Ashok Leyland & others offer?

Ashley2 · 5th January 2018, 20:57

This is Industry first and infact earlier also @4yrs, 4 lks KMs warranty also was industry first. Others are offering 3yrs, 3lks KMs to 2 yes 2lks kms warranty.

Anyway warranty extension has nothing related to vehicle reliability of durability. Its an kind of insurance these companies take. Whatever it is Tata's offering is huge and is another way to bring back its Customers.

Rahul Rao · 6th January 2018, 11:20

Quote:

Originally Posted by GTO

Is this an industry first? Can commercial vehicle experts share what the likes of Ashok Leyland & others offer?

Most others offer 3 year 3 lakh or 4 year 4 lakh km warranty.
6 year 6 lakh km is an industry first.
Warranties aside the fact that Volvo is ready to accept a AMC for buses upto 12 years or 30 Lakh km, and the 1 lakh km service and oil change interval speaks more in their confidence, this also attracts buyers who happily run 16 to 18 Hr 1000+ km a day.

Rahul

3rd January 2018, 23:12	#1
TusharK Senior - BHPian Join Date: Jul 2017 Location: Pune Posts: 6,262 Thanked: 55,790 Times	Tata Motors introduces 6 year / 600,000 km driveline warranty on MHCVs Tata Motors has introduced a new long term powertrain warranty on its range of medium and heavy commercial vehicles (MHCV). The company has also extended the standard bumper to bumper warranty on its MHCV range by a period of 12 months. Tata Motor will now offer the following warranties on the entire range of tractor-trailers, multi-axel trucks and tippers of 16 tonnes and higher Gross Vehicle Weight (GVW): • Warranty on driveline components (engine, gearbox and rear axle) - 6-years / 6 lakh km on trucks and 6-years / 6,000 hours on tippers • Bumper to bumper warranty - 36 months According to Tata Motors, the 6-year driveline warranty has been announced after studying the operations of 20 lakh Tata trucks and tippers currently operational in India. Tata Motors also offers a 6-year annual maintenance contract (AMC) on MHCVs. The warranty is supported across more than 1,800 Tata Motors dealerships and service stations. The warranty is transferable on resale for balance period to the second owner after notifying the company of the change in ownership. Further, Tata Motors also offers services including expedited road side assistance to trucks on the Golden Quadrilateral, app-based one window service to customers, telematics solutions, guaranteed time-based accident repairs, onsite maintenance and mobile service vans. Link to Team-BHP News
	(11) Thanks

4th January 2018, 11:49	#2
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 70,518 Thanked: 300,704 Times View My Garage	Re: Tata Motors introduces 6 year / 600,000 km driveline warranty on MHCVs 6 years & 6 lakh km is huge! I guess this is part of Tata's strategy to regain CV market-share in 2018. Is this an industry first? Can commercial vehicle experts share what the likes of Ashok Leyland & others offer?
	(4) Thanks

5th January 2018, 20:57	#3
Ashley2 Senior - BHPian Join Date: Oct 2009 Location: NH7 Posts: 2,115 Thanked: 1,524 Times View My Garage	Re: Tata Motors introduces 6 year / 600,000 km driveline warranty on MHCVs This is Industry first and infact earlier also @4yrs, 4 lks KMs warranty also was industry first. Others are offering 3yrs, 3lks KMs to 2 yes 2lks kms warranty. Anyway warranty extension has nothing related to vehicle reliability of durability. Its an kind of insurance these companies take. Whatever it is Tata's offering is huge and is another way to bring back its Customers.
	(2) Thanks