Have been doing a few weekend trips from Bangalore to Coimbatore in the last few weeks and here are my quick reviews from these
Trip 1: Onward KaSRTC Airavat Club Class Special Bus
Bus was supposed to pick me up at St Johns by 1040 PM (Departure from Shanthi Nagar at 1024 PM) and not seeing the bus come by even at 1120, called up the crew only to realize the bus hasnt even left Shanthi Nagar !!! This was not a one-off, I was waiting at the St Johns stop since 10 PM and almost all special buses were delayed by over an hour !! The bus finally came by 1140 PM and was dropped off at CBE by 6 AM. Journey by itself was typical KSRTC, no aggresive driving, some lugging in 5th gear and overall smooth. However, the pathetic punctuality is a different story altogether along with the chaos in locating the bus at St Johns. Regulars would see that the KaSRTC buses stop anywhere in a 200-300 metre stretch starting from the signal and therefore one has to do a fair bit of walking / jogging each time a bunch of buses leave the signal to identify his / her vehicle. KaSRTC doesnt have real time tracking like certain private operators do, and hence one wouldnt know where his / her bus and one has to basically run behind / check the registration number of every single bus of their category that comes into the stop to locate.
Loo-break was at a lousy tea shop near Kumarapalayam with men having to use nature to relieve themselves !!! Women had restrooms though
Another matter of concern, IMO, is that most of these weekend special services, have a single crew (i.e only 1 driver, who also checks the tickets). No 2nd driver or conductor, I consider this a safety issue as there is risk of the driver dozing off / indulging in poor driving / loss of concentration and there's no one to point this out. Normal services (i.e not the special ones) seemed to have driver + conductor
Will I recommend / take this service again: No, unless there is no other option. Fare is considerably lower than private volvos on weekend (Regular bus @ 690; special services @ 790; good private operators charge over 1000). Normal services which have 2 crew seem a good option at the price, if one is prepared to face the chaos in locating the bus
Trip 1: Return SRS Mercedes Benz Multi Axle
While the redbus schedule advertised this as a Mercedes, the bus which did duty was a new Scania. Bus was 10 mins late at Gandhipuram (2340 Vs 2330), however they made time and was dropped off at Silk Board by 5 AM. Clearly the driver has a heavy right foot but there was no sudden braking, rash moves and was able to have a good night's sleep. Bus was clean, new, and blankets appeared clean. AC kept at a good 23 degrees. Real time tracking was also useful in knowing where the bus was. Clean rest-rooms at the place where the bus stopped (near Krishnagiri)
Will I recommend / take this service again: Yes, already booked this service for a future trip in Aug. Weekend fares ~825, which is a steal compared to other private operators
Trip 2: Onward Hindusthan Volvo Multi Axle
Another case of poor punctuality - what was supposed to be a 2300 departure from Madiwala became 2330 as the bus came in only at 2320. Bus was a very old Volvo, with several seats reporting broken push-back mechanisms or leg rests and several curtains torn / not properly stowed as the hooks have come off. Seats were also not the best. Clearly this bus is showing its age. Driving was reasonably aggressive from start and was dropped off at Gandhipuram by 530 AM. Loo-break was at another lousy tea shop beyond Salem, again with men having to relieve themselves in the open !!!
Will I recommend / take this service again: No, despite a fare of ~850 in weekends. Poor overall experience, also doesnt offer flexibility of pick up / drop locations apart from Madiwala and KR Market. KaSRTC is a better option at this price point, atleast their buses are better
Trip 2: Return VHB Travels AC Sleeper
Decided to try this new (new-to-me atleast) operator as their fares on a weekday was around 700, Redbus showed good ratings and showed Tin Factory as a drop location, which worked for me as I live in that area. Their pick up point in CBE is not inside the Omni bus stand, so I called them and a friendly crew member directed me to the place where I should wait. Around 10 mins before bus arrival, another member from the bus called to confirm where I was waiting. Bus came on time and was a clean, new, sleeper bus with clean beds, blankets and pillows. Ac was set at a comfortable 23 deg. Driving didnt seem too aggresive and the Ashok Leyland bus did groan when climbing uphill on the Salem - Thoppur section and between Krishnagiri - Hosur. Weirdly the bus went into Tiruppur town (not sure if this happens everyday, but didnt matter). Was dropped off at KR Puram Station by 545. Overall a very good experience
Will I recommend / take this service again: Yes, however do note they charge over 1250 for weekends which make this an expensive ride !
I have some more trips to do in next few weeks for which i have booked Asian Xpress and KaSRTC, will post their reviews once I complete. I used to be a loyalist with Dreamliner as their buses take the Outer Ring Road in Bangalore and provided boarding / drop off at KR Puram but their fares also now appear to be at-par with their Boeing namesake (1500-1700 for weekends, 900 for weekdays) and hence have decided to try other operators. I am not a fan of spending over 1000 bucks for an overnight journey as short as this, and hence shying away from the exorbitantly priced ones (most of the niche operators with small fleet but very good ratings - Dreamliner, VBH, Asian Xpress, Swamy Ayyappa, Conti, No.1 - all charge north of 1200 for weekend trips !!!)
Any other recommendations welcome, also waiting for Evacay to start Bangalore - CBE
Lastly, was chatting up with a driver of Orange Travels when I was waiting for Hindusthan and he informed me that they are the only operator (after ABT stopped their services) that wash blankets after every journey and these are sealed in covers to prove they have been washed. He did point out to one such lot in the luggage compartment of the Chennai Scania service that he was to drive. How true is this claim?