AUTOMATIC FARE COLLECTION - SMARTCARD (GO Mumbai)
In a move to aid commuter convenience, and to mitigate its cash handling pains, BEST, 'Mumbai's Lifeline' has adopted a new alternative method of paying for bus fares. From 19th November 2004, Route Special 8 plying from Churchgate to World Trade Centre has started accepting contact-less smart cards for Automatic Fare Collection in BEST buses. The multi-application card system is called "GO Mumbai". The Phase 1 of the system will cover about 760 buses by middle of 2005.
The project is additionally supported by Hindustan Petroleum Corporation Limited (HPCL), ICICI Bank and is implemented by a Consortium of companies led by A.Little.World Private Limited. The principal technology provider for the system is ERG Transit Systems, the global leader in this field. ERG has implemented similar Automated Fare Collection systems in Singapore and HongKong and a number of other cities in US, Europe and Australia, where ERG is based. HongKong's Octopus system implemented by ERG is the world's largest AFC system with 8 million cards in active use and about 8 - 10 million transactions performed every day. The devices are manufactured indigenously in India in technical collaboration with ERG.
Fare Collection Devices will be installed at the entry and exit doors of BEST buses. The cardholder will present the GO card to this device at the start of the journey by touching it to the device or bringing it within a few centimeters of the device. The card can even be kept in the wallet and the wallet can be touched to the device. The proximity between the card and the device is to be maintained for less than half a second. If the card is valid and has balance, the device will give an audible beep, a green light, and display ENTRY VALID sign and show the present balance on the card. The same process will have to be repeated at the end of the journey at the exit. The fare will be calculated automatically, deducted from the card and balance after deduction will be displayed to the user.
The stage changes for automatic and accurate computation of the bus location will be carried out automatically in this high-tech system through the satellite based Global Position System, which is implemented in each bus carrying the GO system. In addition, a wireless system automatically downloads the bus data carrying the daily payment details to the depot computer when the bus enters the depot at the end of the shift.
A Bus Control Unit is installed next to the driver for easy management of the system.
This cashless ticket payment system will reduce BEST's costs of printing paper tickets and handling literally tones of small coins and notes every day. The system will reduce the load on overworked conductors, and provide BEST greater flexibility in fare structuring in the future. For commuters it provides a clear value of everyday convenience of not having to deal with small notes and coins or not having exact change to pay for a bus ticket. |