[bajica]

Hello Zappex,


Hope you have received the delivery of your Nexon EV.


There is a fast charger installed at one of the Tata Dealer at Baroda.

[anandpadhye]

Originally Posted by Holyghost

but using regen for no apparent reason actually reduces your range by a considerable margin.

Spot on. This is my biggest complaint about Nexon EV.
Here is my opinion about it after a TD on highway:
A 33km long Test Drive of Nexon EV

Originally Posted by Holyghost

The EVs available so far in India including Nexon has a proper N than can be selected via the gear selector.

I was switching to N whenever I wanted to switch off regen. Very crude workaround!

[Zappex]

Update:

Due to COVID, I moved back to Mumbai, and with no charging stations installed midway, this trip was not possible.

I booked my car on the launch day and the excitement was high!

Apart from the pandemic, the way Tata dealer handled my booking was nothing short of a disaster!

I was given no updates and they took forever to even share a quote.

They forced me to pay over and above the price of the car by hiking handling charges, illegal RTO charges and compulsory overpriced insurance from their agent.

By the time this got escalated to Tata I was exhausted, few things were resolved but the experience was very bitter. There was zero coordination with the plant and I was asked to wait endlessly.

I was really happy to see an Indian brand stepping up with their product line, I tried to reason within but the real-world range would not suffice for me.

After waiting for over 6 months, I have decided to cancel my booking. I will wait for a better EV and take the plunge in the time to come.

This thread has been very informative and I thank everyone who contributed to it.

Until next time,
Zap

[Shreyans_Jain]

Shame on the dealer concerned for this sorry state of affairs. No paying customer should be treated this way. It has been established time and again that handling charges are illegal. Yet, dealers, all dealers indulge in this shady practice. Insurance is a bit tricky in this case as very few companies have Nexon EV listed with them so options are very limited. Nonetheless, dealers are expected to be clear and transparent with regards to timelines and delivery schedules. It is not the customer’s job to run after them for updates. Sad to see a good and pathbreaking car from a company that is genuinely trying to turn itself around be so let down by shady and uncooperative dealers.

[bornnerd]

Originally Posted by Zappex

Update:
Apart from the pandemic, the way Tata dealer handled my booking was nothing short of a disaster!

I was given no updates and they took forever to even share a quote.

They forced me to pay over and above the price of the car by hiking handling charges, illegal RTO charges and compulsory overpriced insurance from their agent.

Sorry to hear that. Can i ask if its the dealer in Borivali East, Wasan Motors?

I have faced similar set of issues and I am also on verge of cancellation, if the mis-handling continues for next 2 weeks. Tata motors definitely have a good car but handling/updates/communication is very disappointing.

I pre-booked in January (as early as Jan 8th) And what frustrated me was false promise from dealers like Lux first delivery in Mumbai will come to you only blah blah.. Tata charger guy called few days back saying sir, we have still not got your Society NOC and hence process is stuck. It was sent in march and i re-sent again (and i could see in Whatsapp message about he acknowledging the earlier receipt). I did not even argue about RTO charges and handling charges but my patience is now quickly running out.

[Zappex]

Originally Posted by bornnerd

Sorry to hear that. Can i ask if its the dealer in Borivali East, Wasan Motors?

Sorry to hear about your ordeal, my booking was with Wasan too. They promised the same things and went back on it.

Later shifted my booking to Heritage Motors which was reasonably better.

I know that GTO says that if the product is good we should ignore the rest. But the dealer pushed me to the brink and I couldn’t get myself to come back.

In those 6 months, I realised that the range anxiety can be taken care of with a bigger battery pack. We cannot wait infinitely for a charging point to pop up on the highway!

[Pashin]

Anyone here who has taken delivery of a Nexon EV? How do you go about applying for the subsidy? Although it isn't the time for it, any highway drives ?

Originally Posted by Zappex

Sorry to hear about your ordeal, my booking was with Wasan too. They promised the same things and went back on it.

Later shifted my booking to Heritage Motors which was reasonably better.

I know that GTO says that if the product is good we should ignore the rest. But the dealer pushed me to the brink and I couldn’t get myself to come back.

In those 6 months, I realised that the range anxiety can be taken care of with a bigger battery pack. We cannot wait infinitely for a charging point to pop up on the highway!

So Sad to read about your dreams and excitement being shattered by the dealer attitude. I was reading with much anticipation from page one and expected your travalogue on the last page, was shocked to read the cancelation. For a lot of organizations the customer has become just a number, that is where the founders vision and value system collapses.