As we are nearing the most awaited release and equally eager to own the XEV9E, I was also eagerly waiting to be part of Team-BHP

. Though I am late to the show, I would like to add some points from my side that might help a few out here.
Deliveries – 10th, 15th, 20th; though some claim deliveries will begin on the 10th of March, others are still denying these dates, stating that RTO inspection/approval is still pending in some states. Mahindra is very strict about a PAN-India release and is not going to approve deliveries in regions that are ready while others are still pending. With approximately six days left for the 10th of March, they might work proactively to set things up. But for now, most still say that deliveries will happen on the 14th and 15th.
Insurance – Keeping it simple: take it from outside (I have taken Acko). Mahindra does not force you to take insurance through the dealership. Dealerships cannot run their business by squeezing customers like this. Apparently, this issue should have been highlighted and controlled by Mahindra, but sources say that the markup margin is not satisfactory, and Mahindra is ignoring the dealerships practice to run their business(Not a good practice we expect from M&M).
Charger – Earlier, people were threatened that the car’s warranty would only be valid if Mahindra’s charger was used. That is a myth. Practically, one cannot carry a Mahindra charger everywhere they go. They will rely on EV stations or portable chargers, and there is no point in claiming that Mahindra’s charger is the only one that improves efficiency. Warranty statements are out(attached - Shared by SA), and they do not mention the use of a specific charger provided Mahindra. So, resist such claims to the maximum. I also spoke to Mahindra’s customer care team, and they informed me that this aspect is handled by the dealership. So, again, the dealership is the boss here. Work it out with them, and hopefully, you will get a positive response (I already have).
Range – Not bringing up any math here. As per the SA’s feedback, they are seeing fluctuations with every flash update they make on the vehicle. The first batch of test-drive vehicles showed promising results of easily reaching 520 km, with regeneration going up to 550 km sometimes, as per the dashboard reading (not sure though). However, after a software update, the same vehicle’s range dropped to 400 km the next day. They believe this impact is created by software updates. I had a test drive today at my residence, and the vehicle was showing 220 km at 60%, which is roughly about 360 to 380 km total range. The SA added that the vehicle had a “Flash” update last night. Not sure what is cooking at the backend.
Gimmicks – Four external speakers are installed on every car (not sure if this applies to all variants), and there will be an update where an engine mimic sound will be heard outside to alert pedestrians and others, as the car is very silent.
Accessories – Denial is a must. I cannot accept chrome finishes on an aesthetically designed car, as they spoil the look—at least as per my taste. Pricing is another nightmare. If anyone has details, please post them. For now, dealerships are still working on finalizing the costs. Another catch is that they mentioned adapters to facilitate BYOD, but this is not included in the customer accessory list. Not sure how the hooks at the back of the front seats will be utilized.
V2L – I was lucky to speak directly with Mr. Velusamy on this. He said they are being extra cautious about battery life, and for now, they have deliberately avoided this feature to maximize battery efficiency. However, they have plans to introduce authorized adapters in the future for this purpose.
Service Intervals – As of now, they have not disclosed service and maintenance details. The information will be released on the day of delivery. They are still working on setting up exclusive service bays in some dealerships to handle EVs. Once the major operations are stabilized, they will release a statement—hopefully before delivery.
ME4U App – The app will receive an update that will facilitate EV-specific functions. They are almost ready for an OTA update. Final testing is being done to maximize integration between the vehicle and chargers.
Allotment – Dealerships always have the upper hand. If you feel your current dealership is not supportive, honestly, you do not have the option to change it now. The current waiting period for Pack 3 is three months (cross-checked with four dealerships). Work peacefully with your current SA. If you are okay with waiting, you may try working with alternative dealerships. However, bookings made in the first few minutes after opening—by customers themselves—may still be overtaken by bookings placed through dealerships. I have seen this happen live. So, choose wisely.
This is my first post.

All the data quoted above is a collective response from SA feedback, customer care discussions, my own experience, and conversations with the Mahindra team during the launch. Sorry if I have provided too much information. With everything revolving around this, I am eagerly waiting to own my car on the first day.