|Do I have to be a member to buy Team-BHP Merchandise?|
|No. If you are a BHPian at heart, that's all that counts. Guests are welcome to buy Team-BHP Merchandise.|
|What is the mode of payment?|
You can pay with your credit card, debit card or via an online bank transfer.
If you have an HDFC Bank account, friendly Moderator Zappo has posted an interesting alternative here.
|I just placed my order. When can I expect delivery?|
It may take 7 – 10 business days for delivery.
In the rare event that you haven't received your merchandise, even after 10 working days, simply reply to the order / payment confirmation email. This email would have been sent out to you at the time of placing the order.
|What about delivery charges?|
|Shipping & handling is free (anywhere in India).|
|Do you ship internationally?|
|Sorry, but our current delivery operations are only within India.|
|Is the information that I provide secure?|
The privacy and the security of your personal data is of utmost importance to us. Team-BHP does not require, access or retain your credit card information in any way. All the payment transactions are conducted via www.ccavenue.com. Other details (such as your personal data, email etc.) are encrypted with state-of-the-art SSL technology before being transferred. Your details are absolutely safe with us. The information that you provide us with, will under no circumstances be forwarded to a third party. All data is subject to rigid data protection.
Also note that Team-BHP will never send an email to you asking for your personal or credit card details. Kindly disregard any such emails, which may be considered as phishing attempts.
|What is your return policy?|
|We do not accept returns or order cancellations. All purchases are final.|
|Could I buy individual stickers?|
|We only ship stickers by the set. You could gift any extra stickers to friends and family, or distribute them at the next Team-BHP meet that you attend.|
|Could I change the shipping address after placing an order?|
|The merchandise will be shipped to the address originally provided to us. No changes are permitted.|
|I have encountered a problem and need support. Where should I write in?|
|To access the "contact us" form, click on this link.|