[binand]

Originally Posted by arnabbhagabati

Meanwhile, I am getting SMS from Airtel, saying that there is a due amount of 346 rupees with your previous provider, and if not paid services will be stopped on 1st Feb.

This number is my primary number everywhere - banks, other connections, office etc etc., losing service on this number will be a nightmare

Then you have no immediate recourse but to pay up.

Originally Posted by arnabbhagabati

After numerous interactions with VI customer care and their appelate authority, they are refusing to rescind that bill.

But now I have had it. I want to challenge this bill legally if possible (in consumer court or whatever is applicable). I have the receipt for the bill I paid in December and all the relevant bills from Vi and Airtel

You have to go through the process - call centre, nodal officer, appellate authority. At each contact point make sure you get a tracking ID / docket number. And keep all receipts and paperwork / emailwork intact. After you have exhausted all this you can reach out to consumer court. Based on what you say, it sounds like you have a strong case.

I have found from experience that switching / porting mobile providers is easiest when one is dealing with prepaid numbers. So the sequence I follow is: postpaid to prepaid at old provider > port request initiated and completed > prepaid to postpaid at new provider.

[thanixravindran]

Though this thread is about Indian mobile operators, is there any international travel SIM cards that will work in India for a person travelling from Europe to India for couple of weeks? I checked Matrix but it seems not available to use in India.

[riteshritesh]

Originally Posted by arnabbhagabati

Looking for some guidance here, what are my options?

Pay it first and then challenge it. Since this is your primary number, the grief from a disconnected number is immense. You can always seek legal/quasi legal recourses after payment.