Airtel wants to charge extra for VOIP EDIT : Deferred for now

huntrz · 13th April 2015, 16:12

Airtel's other cheap tricks-
1. If you are on a CUG plan and call another airtel non-CUG number then it will be charged in full and not even discounted against quota of your plan's free local calls. However if u call a non-airtel mobile it will be discounted against your free local calls quota.

2. MyPlans are being marketed like any thing but the value of myplan packs are silently diminishing.
previously(about 6 months back- AP circle)
1 my pack=100 local calls, 1mypack = 135MB 3G data
currently
1 my pack=90 local calls, 1mypack = 120MB 3G data

I am disgusted with the ethics of this company from the bottom of my heart.

SchumiFan · 13th April 2015, 16:28

Quote:

Originally Posted by huntrz

Airtel's other cheap tricks-
1. If you are on a CUG plan and call another airtel non-CUG number then it will be charged in full and not even discounted against quota of your plan's free local calls. However if u call a non-airtel mobile it will be discounted against your free local calls quota.

2. MyPlans are being marketed like any thing but the value of myplan packs are silently diminishing.
previously(about 6 months back- AP circle)
1 my pack=100 local calls, 1mypack = 135MB 3G data
currently
1 my pack=90 local calls, 1mypack = 120MB 3G data

I am disgusted with the ethics of this company from the bottom of my heart.

I didn't know the non-CUG trick. Will have to check my bill in detail. I got an increased number this time and thought maybe it was the taxes. But there seems a deeper problem.

Frankly, if I have 1000 minutes, I should be able to call any number of my wish without any restrictions.

I second your other point on My Plan. I was lucky enough to change to it before the reduction happened. Ethics is not Airtel's strong point I guess.

There was no mention of it as well in their site. Only that it displayed the current values available for each pack.

huntrz · 13th April 2015, 18:15

A correction- Its vice versa, i.e. calls made from non-CUG Airtel number to a CUG Airtel number is charged, always.

Another twist is that if 2 airtel numbers are on different CUGs(CUG is identified by a parent id attached to it) then call to each other will again be charged without getting discounted.

I guess there is no end to this madness.

Quote:

Originally Posted by SchumiFan

Frankly, if I have 1000 minutes, I should be able to call any number of my wish without any restrictions.

Airtel myplans only offer mobile minutes as free calls. No free landline local/STD calls. No idea why.

Chetan_Rao · 13th April 2015, 19:59

If after paying extra for a certain 'pack', a customer has to refer a permutation/combination sheet before making a bleeding phone call, where's the 'convenience' exactly?

Lalvaz · 13th April 2015, 20:27

Recently picked up a Moto G on Flipkart for an elderly relative. The phone came with a free 2 month internet plan from Airtel - 1GB of 3G data. Got that activated, and was working fine, now, a month later, her prepaid balance is wiped out, and it appears that Airtel has been charging her for the data consumption after only 1 month of free data usage. Come on Airtel. You're just ruining the entire user experience.

13th April 2015, 16:12	#76
huntrz BHPian Join Date: Feb 2007 Location: Hyderabad Posts: 87 Thanked: 150 Times	Re: Airtel wants to charge extra for VOIP EDIT : Deferred for now Airtel's other cheap tricks- 1. If you are on a CUG plan and call another airtel non-CUG number then it will be charged in full and not even discounted against quota of your plan's free local calls. However if u call a non-airtel mobile it will be discounted against your free local calls quota. 2. MyPlans are being marketed like any thing but the value of myplan packs are silently diminishing. previously(about 6 months back- AP circle) 1 my pack=100 local calls, 1mypack = 135MB 3G data currently 1 my pack=90 local calls, 1mypack = 120MB 3G data I am disgusted with the ethics of this company from the bottom of my heart. Last edited by huntrz : 13th April 2015 at 16:14.
	() Thanks

13th April 2015, 19:59	#79
Chetan_Rao Team-BHP Support Join Date: Jul 2010 Location: Bangalore Posts: 5,889 Thanked: 24,060 Times	Re: Airtel wants to charge extra for VOIP EDIT : Deferred for now If after paying extra for a certain 'pack', a customer has to refer a permutation/combination sheet before making a bleeding phone call, where's the 'convenience' exactly?
	() Thanks

13th April 2015, 20:27	#80
Lalvaz Senior - BHPian Join Date: Jul 2006 Location: Bombay Posts: 1,413 Thanked: 2,181 Times	Re: Airtel wants to charge extra for VOIP EDIT : Deferred for now Recently picked up a Moto G on Flipkart for an elderly relative. The phone came with a free 2 month internet plan from Airtel - 1GB of 3G data. Got that activated, and was working fine, now, a month later, her prepaid balance is wiped out, and it appears that Airtel has been charging her for the data consumption after only 1 month of free data usage. Come on Airtel. You're just ruining the entire user experience.
	() Thanks