Nice and informative thread, am sure this is going to help a lot of members to clarify queries and then decide.
I was in the same boat a few months back and after a lot of reading, watching review videos and scrambling internet for customer reviews, and also talking to some known circle who had purchased them earlier, finally decided to go ahead with the purchase of
360 Robot vacuum cleaner, a model called S7 with laser navigation . I am happy to say that the last 4 months of usage has been excellent and I am really happy with this purchase.
My reason for going with this brand was mainly based on the number of positive reviews on Amazon India and the 7 days return policy which Amazon offers. I could use it, try it for a week and has option to return it in case I find issues with it. The user reviews were mainly informative about the customer care, its support, spare parts availability and the usage aspects of the device.
As luck would have it, I had to contact the customer care in the first week itself, they were highly proactive to call me as soon as the device was delivered to me to schedule an installation walkthrough and to answer any queries I may have. Due to some strange noise I observed during the first week, they only suggested to go with the replacement option from Amazon and I was delivered a new device immediately. I hope their customer care stay this way and continue with the similar levels of service in future.
I live in a 1800 SqFt 3 BHK apartment with 4 large balconies and my
360 S7 Robot Vacuums the entire house on an average 78 minutes and consume 40% charge in Standard Mode. When I tried powerful vacuum mode few times, it consume 70% charge for the same area. Please note this is only during the Vacuum mode. With the mopping mode, it takes approx same time. And I found that doing the Vacuum and mopping separately gives the best results for cleaning your house.
360 S7 cleans my house and its decently powered vacuum. Due to vacuuming, even the finer dust particles on the floor gets picked up and the floor has never been so spic and span even when we had the maid that used to mop the house daily. I am even relatively happy with the mopping with this device too, compared to how it was done earlier by our maid.
Based on my experience for the last 3-4 months, I would like to share few suggestion for anyone who is looking for such devices:
1) Dont go for the cheaper models which doesnt have navigation, mapping logic to clean areas. Some of the entry level models just go around the rooms in a random fashion and it cannot detect an area that is already cleaned or not. This feature is very much needed to clean areas properly and also reduce the time needed to clean.
2) Find out the support that is available in India and particularly nearby area you live. In due course, we may need technical support to resolve any issues that may crop up, or to replace some parts like brushes, vacuum chamber or moping clothes etc. The quality of support available and the parts availability is important.
3) Almost all these devices are Chinese. So better to have the right expectations about their quality and durability.
4) Look for some valuable features like:
a) Ability to map your house and identify the obstacles, furniture etc.
b) Ability to mark different rooms, to name them and customize them as possible. You should be able to clean the entire house at once, or specific rooms or a designated areas as per your needs or convenience
c) Mark No-Go zones and customize/remove them as needed
5) Some customization will be needed inside house to place furniture, things and move them as appropriate. An empty house is faster to clean with such robots. More obstacles inside house, the more time it takes to go around them and complete the task
6) Need for regular maintenance. Your robot will need very regular cleaning and maintenance. This includes emptying and cleaning the dust chamber, cleaning the brushes for threads hairs etc.
7) Better to go around the house once prior to your cleaning schedule time, to identify any items lying on the floor. Like paper pieces, charging cables, any other large items which can be sucked into and then get stuck inside the vacuum/brush
8) Mostly, doing the Vacuum and mopping separately gives the best results for cleaning your house.
9) Your house may need hand mopping once a month/once a week. it may vary based on your cleaning requirement/area you live
10) Your house will be more cleaner due to regular vacuuming of the floor. Hence maybe difficult to go back to a maid mode later to have the same level of cleanliness
Cheers,
narayanang76