DELL INSPIRON 1501 Getting Hanged Often. What to do???

karanraheja · 18th June 2008, 09:55

People I use a DELL Inspiron 1501 laptop. I had got it from the US. For some reason it hangs almost every 2 hours. Its very annoying. Also now when i start it there is a error " Battery not recognised , the battery wont get charged" . But luckily it does get charged. Guruji 's help!

SumitB · 18th June 2008, 09:58

The hanging problem may be due to overheating. Did you check the exhaust vents for any clogging or blockage?

karanraheja · 18th June 2008, 10:46

Quote:

Originally Posted by SumitB

The hanging problem may be due to overheating. Did you check the exhaust vents for any clogging or blockage?

Sumit , It does get overheated. I actually didnt know the source of the problem. I shall check up the exhaust vents. Thanks!

deadguy25 · 18th June 2008, 10:48

*I had got it from the US. For some reason it hangs almost every 2 hours.*

Go to Task Manager and check the processes that are running. Try deleting/stopping the unwanted ones that are running.

abhinav.gupta88 · 18th June 2008, 14:07

Just call the customer care. its one of the best.
Had my XPS serviced next day.
Cheers to Dell for its service

Try it out once.

Zappo · 18th June 2008, 14:19

Also, do some performance monitoring when you are at it. If the problem is not due to heating then I will check the following,
* Find out the screensaver that is on, if any, and remove it.
* Check the amount of ram that is filled up. If at any time you are filling up 70% or more of RAM you need to immediately increase RAM. Otherwise your computer will give you a sense of hanging at times and may even hang on some occasions.
* Have the TaskManager running in the tray (next to the clock). It will show the CPU activity. If the CPU usage is shooting upto 95% or beyond for extended periods then it will again give a sense of hanging. You may need to kill processes and then isolate the hogger and decimate it so that it does not run again.
* Go to Services and check which ones are running. If you have too many irrelevant services with start type as Automatic maybe you can try making them Manual or better still Disable them altogether.
* Check if your AV or Spyware is scheduled for running a full system scan at fixed intervals (your CPU activity will shoot up).

Shakensoul · 18th June 2008, 21:31

Quote:

Originally Posted by karanraheja

People I use a DELL Inspiron 1501 laptop. I had got it from the US. For some reason it hangs almost every 2 hours. Its very annoying. Also now when i start it there is a error " Battery not recognised , the battery wont get charged" . But luckily it does get charged. Guruji 's help!

When did you purchase the laptop from the US ? If it has any warranty left, you can transfer it to India and get the laptop repaired .

vinayvtec · 19th June 2008, 01:40

@karanraheja,

Its very eay to get this issue fixed, please visit Dell Support Home Page, enter the service tag that's on the bottom of your notebook and download the latest BIOS and VIDEO driver and install it to your computer. While falshing the BIOS you need to connect the computer using the AC adapter. This should be fixing the issue, please do let me know what happened so that I can provide you more inputs on this...

karanraheja · 19th June 2008, 17:18

Thank you all for your inputs ! I shall take up your suggestion & hopefully it gets solved !

Cheers,

Karan

amitoj · 19th June 2008, 17:52

Oh!
Reading the title, i thought this thread is about people hanging a particular laptop brand. Obviously seemed very interesting. You dont get to hear about laptops being hanged every day.
But alas. it was about just another hardware/software/firmware/someware bug.
Sigh.

tsk1979 · 19th June 2008, 17:54

I have the same model. It should not get overheated. Use a simple temperature monitor and see if it overheats.
This could be due to battery fault(battery getting heated up), or fan issue.

motorheadinc · 19th June 2008, 18:02

please give complete specs of your lap and also the OS u are running.
Also I would like to add here that in most cases the problem may be caused by using the laptop on bed. In which case the heat may be getting blocked and thus affecting the performance

ipkonfig · 19th June 2008, 18:28

The best bet will be to get in touch with dell india support personell rather than experimenting on it.

vinayvtec · 20th June 2008, 06:19

Quote:

Originally Posted by karanraheja

Thank you all for your inputs ! I shall take up your suggestion & hopefully it gets solved !

Cheers,

Karan

@Karan,
I hope you have flashed the BIOS by now... if you have not then you need to do it as its the urgent update... and also before you contact india tech support you need to fill the international ownership transfer form which is avaliable in Dell Support Home Page under customer support tab. PM me with the service tag if yo still have the issue...

karanraheja · 17th August 2008, 22:11

Update : I had changed the Power Plan from DELL RECOMMENDED PLAN to POWER SAVER PLAN and since then it hasnt got hanged even once. I had recently changed the battery , since my battery was not even lasting 15 min.

OT : How long does a battery usually last in most of laptops?

18th June 2008, 09:55	#1
karanraheja Senior - BHPian Join Date: Feb 2008 Location: Coimbatore Posts: 1,961 Thanked: 436 Times	DELL INSPIRON 1501 Getting Hanged Often. What to do??? People I use a DELL Inspiron 1501 laptop. I had got it from the US. For some reason it hangs almost every 2 hours. Its very annoying. Also now when i start it there is a error " Battery not recognised , the battery wont get charged" . But luckily it does get charged. Guruji 's help!
	() Thanks

18th June 2008, 09:58	#2
SumitB BHPian Join Date: Jan 2007 Location: Shillong Posts: 986 Thanked: 263 Times	The hanging problem may be due to overheating. Did you check the exhaust vents for any clogging or blockage?
	() Thanks

18th June 2008, 10:48	#4
deadguy25 BHPian Join Date: May 2008 Location: Bangalore Posts: 393 Thanked: 221 Times	I had got it from the US. For some reason it hangs almost every 2 hours. Go to Task Manager and check the processes that are running. Try deleting/stopping the unwanted ones that are running.
	() Thanks

18th June 2008, 14:07	#5
abhinav.gupta88 Senior - BHPian Join Date: Sep 2007 Location: Delhi , India Posts: 4,092 Thanked: 325 Times View My Garage	Just call the customer care. its one of the best. Had my XPS serviced next day. Cheers to Dell for its service Try it out once.
	() Thanks

18th June 2008, 14:19	#6
Zappo Team-BHP Support Join Date: Oct 2005 Location: Hyderabad Posts: 5,922 Thanked: 2,686 Times	Also, do some performance monitoring when you are at it. If the problem is not due to heating then I will check the following, * Find out the screensaver that is on, if any, and remove it. * Check the amount of ram that is filled up. If at any time you are filling up 70% or more of RAM you need to immediately increase RAM. Otherwise your computer will give you a sense of hanging at times and may even hang on some occasions. * Have the TaskManager running in the tray (next to the clock). It will show the CPU activity. If the CPU usage is shooting upto 95% or beyond for extended periods then it will again give a sense of hanging. You may need to kill processes and then isolate the hogger and decimate it so that it does not run again. * Go to Services and check which ones are running. If you have too many irrelevant services with start type as Automatic maybe you can try making them Manual or better still Disable them altogether. * Check if your AV or Spyware is scheduled for running a full system scan at fixed intervals (your CPU activity will shoot up).
	() Thanks

19th June 2008, 01:40	#8
vinayvtec BHPian Join Date: Apr 2008 Location: Bangalore Posts: 390 Thanked: 10 Times View My Garage	@karanraheja, Its very eay to get this issue fixed, please visit Dell Support Home Page, enter the service tag that's on the bottom of your notebook and download the latest BIOS and VIDEO driver and install it to your computer. While falshing the BIOS you need to connect the computer using the AC adapter. This should be fixing the issue, please do let me know what happened so that I can provide you more inputs on this...
	() Thanks

19th June 2008, 17:18	#9
karanraheja Senior - BHPian Join Date: Feb 2008 Location: Coimbatore Posts: 1,961 Thanked: 436 Times	Thank you all for your inputs ! I shall take up your suggestion & hopefully it gets solved ! Cheers, Karan
	() Thanks

19th June 2008, 17:52	#10
amitoj Senior - BHPian Join Date: Nov 2004 Location: Windham, NH USA Posts: 3,348 Thanked: 3,091 Times View My Garage	Oh! Reading the title, i thought this thread is about people hanging a particular laptop brand. Obviously seemed very interesting. You dont get to hear about laptops being hanged every day. But alas. it was about just another hardware/software/firmware/someware bug. Sigh.
	() Thanks

19th June 2008, 17:54	#11
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	I have the same model. It should not get overheated. Use a simple temperature monitor and see if it overheats. This could be due to battery fault(battery getting heated up), or fan issue.
	() Thanks

19th June 2008, 18:02	#12
motorheadinc BHPian Join Date: Nov 2007 Location: University of Bath Posts: 297 Thanked: Once	please give complete specs of your lap and also the OS u are running. Also I would like to add here that in most cases the problem may be caused by using the laptop on bed. In which case the heat may be getting blocked and thus affecting the performance
	() Thanks

19th June 2008, 18:28	#13
ipkonfig BHPian Join Date: Jun 2008 Location: Trivandrum Posts: 32 Thanked: 0 Times	The best bet will be to get in touch with dell india support personell rather than experimenting on it.
	() Thanks

17th August 2008, 22:11	#15
karanraheja Senior - BHPian Join Date: Feb 2008 Location: Coimbatore Posts: 1,961 Thanked: 436 Times	Update : I had changed the Power Plan from DELL RECOMMENDED PLAN to POWER SAVER PLAN and since then it hasnt got hanged even once. I had recently changed the battery , since my battery was not even lasting 15 min. OT : How long does a battery usually last in most of laptops?
	() Thanks