YetiBlog® - MTNL Internet- The unforgettable experience

mmmjgm · 27th June 2008, 16:45

Quote:

Originally Posted by Sam Kapasi

[b]1.35 pm

[/i]He calls me, all excited.[i]
Woh logon ne apne aap bill correct kar diya.
Apne aap? What are you CRAZY? I was there all morning!

CAPITAL,

reminds me of my dad, the phone bills and the scares ( 13 years ago) I had when I changed over to unlimited broadband.

Too good. Have tears in my eyes laughing.

Cheers

Sam Kapasi · 27th June 2008, 16:47

Quote:

Originally Posted by vid6639

AFAIK it will work only if you login from a mtnl triband account. I may be wrong.

I am using an MTNL account Vidyut. Tap tap tap.

BIKeINSTEIN · 27th June 2008, 16:56

Quote:

Originally Posted by Sam Kapasi

This is the MTNL customer website http://register.mtnl.net.in/

It doesn't work. Shrug.

I don't think i got that towork forme either.
Did you see my post?
My posts appearing after the discussion is over and the thread has gone ahead without them getting noticed by the person intended for is driving me nuts.

http://www.team-bhp.com/forum/882900-post102.html

Try mtnlmumbai dot in

Quote:

Originally Posted by vid6639

AFAIK it will work only if you login from a mtnl triband account. I may be wrong.

Err...
I don't think so.
It's a regular site and works best with IE.

Can someone please try it from someplace else and confirm if what Vidyut sir said is right?

Vid6639 · 27th June 2008, 16:57

Quote:

Originally Posted by Sam Kapasi

I am using an MTNL account Vidyut. Tap tap tap.

I thought you might be using some different ISP in office.

So this proves 2 things. Firstly, I was wrong and secondly MTNL don't show usage online unless they feel like it and only mtnl divisional head has access to it.

Ford Rocam · 27th June 2008, 17:10

Quote:

Originally Posted by vid6639

I thought you might be using some different ISP in office.

wasn't it Reliance Sam?

Sam Kapasi · 27th June 2008, 17:12

Quote:

Originally Posted by Ford Rocam

wasn't it Reliance Sam?

Changed recently Jitu. Reliance trunk line, MTNL backup and dedicated MTNL line for my cabin.

ASHISHPALLOD · 27th June 2008, 17:24

Congratulations sam.
You are one of mtnl/bsnl customers who have solved their internet billing problem successfully.
Thousands are crying for excess bill.

esteem_lover · 27th June 2008, 17:30

Quote:

Originally Posted by Sam Kapasi

Total amount Rs. 1401/-
This figure includes Rs. 290/- for the phone rental, Rs. 80/- for the modem Rental, the taxes and surcharges and everything. So now I gather I have been charged Rs. 849/- for the internet and nothing else!

You have given me hope sam. Thanks for that.

BSNL, here i come.

finneyp · 27th June 2008, 19:16

Though our Sarkari Cos work in unkempt offices, use dated technology, have a lethargic & go-easy work attitude and make you run around umpteen times & test your patience, BUT IF YOU PERSIST, you will get your WORK DONE and you will get your DUE MONEY BACK!

Sam's experience and my experiences in the past has proved so!

Unlike some of our Private Cos with swanky offices and pretty gals at Customer Service, make you run around FOR MONTHS to get your due money back!

Sam Kapasi · 27th June 2008, 21:30

Hey!! The MTNL website does work now!

And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol

ms001 · 27th June 2008, 21:34

hey Sam ,
this is your first blog that ,im reading, just love your writing style.
why dont you think about writing as a profession , if you are already not one

Mission_Safari · 27th June 2008, 21:34

Quote:

Originally Posted by Sam Kapasi

Hey!! The MTNL website does work now!

And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol

We will have another round of running around in the MTNL office story.

vivekiny2k · 27th June 2008, 21:35

Quote:

Originally Posted by Sam Kapasi

Hey!! The MTNL website does work now!

And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol

yayyyyyyyyyy,

another blog in making.

Steeroid · 27th June 2008, 21:36

Quote:

Originally Posted by vid6639

and secondly MTNL don't show usage online unless they feel like it and only mtnl divisional head has access to it.

Perhaps they only expect Divisional Heads to be their customers?

All in all, quite a disgusting experience and to top it all some part of the organization still shows him on the older plan so he will definitely get the same bill next month.

All organizations make mistakes - there is no perfect service provider. Its the way they go about acknowledging and rectifying their mistakes that really makes a difference. The private operators are (normally) better off because they are geared towards customer care. In sakaari organizations like MTNL, their basic philosophy is that WE are always right and the CUSTOMER is always wrong unless proven otherwise.

Which is why you will have to rely on individual traits like those of Mrs M or Mrs J or the Divisional Engineer's flexibility to take a print out. How many of us really have the time or patience to go through a dozen individuals and finally find one who is naturally inclined to help people out?

kuttapan · 27th June 2008, 21:46

Sam Bhai, I have had a very painful ordeal with SBI wrt a house loan, would you please ghost write a blog for me?

27th June 2008, 17:24	#112
ASHISHPALLOD Senior - BHPian Join Date: Oct 2006 Location: MH42 Posts: 2,005 Thanked: 334 Times	Congratulations sam. You are one of mtnl/bsnl customers who have solved their internet billing problem successfully. Thousands are crying for excess bill.
	() Thanks

27th June 2008, 19:16	#114
finneyp Senior - BHPian Join Date: Dec 2005 Location: Bangalore Posts: 2,716 Thanked: 319 Times View My Garage	Though our Sarkari Cos work in unkempt offices, use dated technology, have a lethargic & go-easy work attitude and make you run around umpteen times & test your patience, BUT IF YOU PERSIST, you will get your WORK DONE and you will get your DUE MONEY BACK! Sam's experience and my experiences in the past has proved so! Unlike some of our Private Cos with swanky offices and pretty gals at Customer Service, make you run around FOR MONTHS to get your due money back! Last edited by finneyp : 27th June 2008 at 19:19.
	() Thanks

27th June 2008, 21:30	#115
Sam Kapasi Distinguished - BHPian Join Date: Jul 2005 Location: Mumbai (but wat Posts: 6,997 Thanked: 2,378 Times View My Garage	Hey!! The MTNL website does work now! And guess what? It STILL shows me as a plan 399/- subscriber. Just imagine if I get the same bill next month?! lol
	() Thanks

27th June 2008, 21:34	#116
ms001 Senior - BHPian Join Date: Jun 2008 Location: bangalore Posts: 1,003 Thanked: 162 Times	hey Sam , this is your first blog that ,im reading, just love your writing style. why dont you think about writing as a profession , if you are already not one
	() Thanks

27th June 2008, 21:46	#120
kuttapan Senior - BHPian Join Date: May 2007 Location: Melbourne Posts: 1,155 Thanked: 22 Times View My Garage	Sam Bhai, I have had a very painful ordeal with SBI wrt a house loan, would you please ghost write a blog for me?
	() Thanks