Nokia Mobile problem

hrishig · 3rd December 2008, 10:49

( Modes please move if similar thread exists )

I am facing strange problem with my nokia 5700 model. Many times I can hear the voice from other side , but they can't here me.

Restarting

the phone solves the problem , and I don't know any other alternatives for the same.

I heard that many nokia phones have similar problem. any idea what can be done?

( I have already tried updating the firmware through nokia software and it dosen't help. If you know any other alternatives please let me know. )

emkay456 · 3rd December 2008, 10:52

Quote:

Originally Posted by hrishig

( Modes please move if similar thread exists )

I am facing strange problem with my nokia 5700 model. Many times I can hear the voice from other side , but they can't here me.

Restarting

the phone solves the problem , and I don't know any other alternatives for the same.

I heard that many nokia phones have similar problem. any idea what can be done?

( I have already tried updating the firmware through nokia software and it dosen't help. If you know any other alternatives please let me know. )

This happened to my wife's Nokia phone too recently. It has something to do with humidity levels. As restart also did not work, I got her to open it up and wipe the SIM card and put it back which solved the problem.

amit_arya · 3rd December 2008, 12:20

well looks like u are running version 3.27 (do *#0000#) to check that
or u have some tools like Ytasks installed.

firmware update from nokia website is not updated but the same is available from nokia service center.

I had this issue on my 5700 but it vanished when i had a software update and i did not intalled tools that play with system internals.

nishantgandhi · 3rd December 2008, 12:24

Err, I had a similar problem but it turned out to be a faulty IC behind the mic which carries the signal. I dont think its a generic Nokia problem. Best to get it checked at a service center.

hrishig · 3rd December 2008, 15:26

Yes I have so many apps in my phone including the YucaTools. Now what should I do?

should I just uninstall Yuca and update the firmware again?

cooldude1988765 · 3rd December 2008, 15:58

Backup your whole phone memory to your memory card and save your contacts in the PC.Remove memory card, update firmware, get back only your contacts and see if the problem persists. This way you will know if it is a third party application problem or if your mic is messed up.

DerAlte · 3rd December 2008, 16:45

Have you considered this could be a call setup fault (service provider) instead of being a handset problem?

One-way calls (you can hear the other party but they cannot, or vice versa) is a known transient problem in the telecom world. It can happen to a few calls sometimes, and it is so difficult to diagnose (random happening) that most service providers will say "please try calling again" if you ask them. The problem is usually at one of the exchanges involved in the call path. This can happen both with landlines as well as cellular phones.

One doesn't have to restart the handset to get through - the call is OK the next time you try. If you find this happening often, complain strongly to your service provider about it. Be prepared to answer stupid questions (about which handset, which area, morning or evening, etc. etc.) asked by a person reading a call center script, before you can expect them to understand that there is a problem.

amit_arya · 8th December 2008, 11:46

Quote:

Originally Posted by hrishig

Yes I have so many apps in my phone including the YucaTools. Now what should I do?

should I just uninstall Yuca and update the firmware again?

I would recommend you to take backup of SMS , Notes , calender, Mp3z etc. Format the phone + memory. Upgrade the firmware use the phone for a while then install all programs slowly (say 1-3 in a day) so that u can pin down on the culprit program (if any).

rajeev k · 31st October 2013, 23:07

My Nokia Lumia 520 developed a problem since yesterday. Missed calls are not being indicated and is causing great hardship.
Can any mobile phone Gurus help me out in restoring this. The phone hung once and I feel thedefect is the aftermath of this freezing.

Captain Slow · 31st October 2013, 23:38

Quote:

Originally Posted by rajeev k

My Nokia Lumia 520 developed a problem since yesterday. Missed calls are not being indicated and is causing great hardship.
Can any mobile phone Gurus help me out in restoring this. The phone hung once and I feel thedefect is the aftermath of this freezing.

Back up all your data to cloud and reset the phone to factory defaults. That should fix it.

DerAlte · 1st November 2013, 11:39

Quote:

Originally Posted by rajeev k

My Nokia Lumia 520 developed a problem since yesterday. Missed calls are not being indicated and is causing great hardship ...

Did you mean missed calls as in the ones that the phone rang but you didn't pick up? Or the ones that your phone didn't ring and the caller called back and said 'Hey, your phone was ringing and you didn't pick up the call'.

In the first case, possibly the phone just needs a restart. In the second case, it is the cellular provider who sends you a message (Missed Call Alert) informing you about the missed call (call could not be established to you for some reason). MCA is a paid service usually. If you were not paying for it / it was free for you - check back with your operator: some highly proactive back-end person might have reset that option for you for whatever reason!

rajeev k · 1st November 2013, 13:55

Quote:

Originally Posted by DerAlte

Did you mean missed calls as in the ones that the phone rang but you didn't pick up? Or the ones that your phone didn't ring and the caller called back and said 'Hey, your phone was ringing and you didn't pick up the call'.

The real snag is that since two days the incoming calls as well as the missed calls(which I could not pick up as I was at the wheel or in official meetings as well as those calls that comes in when I was speaking to other numbers do not get recorded in the history list. and hence I am unable to know who all called to call them back.
I deleted the entire history and it started recording as if there is a limit to the total numbers that can be recorded in the history. But in which case, only the first number should get deleted first automatically and in that order.
I have handed over the phone to the dealer for checking. It all started after the phone got hung once.

3rd December 2008, 10:49	#1
hrishig BHPian Join Date: Apr 2007 Location: Pune Posts: 466 Thanked: 180 Times	Nokia Mobile problem ( Modes please move if similar thread exists ) I am facing strange problem with my nokia 5700 model. Many times I can hear the voice from other side , but they can't here me. Restarting the phone solves the problem , and I don't know any other alternatives for the same. I heard that many nokia phones have similar problem. any idea what can be done? ( I have already tried updating the firmware through nokia software and it dosen't help. If you know any other alternatives please let me know. )
	() Thanks

3rd December 2008, 12:20	#3
amit_arya BHPian Join Date: Jun 2008 Location: New Delhi Posts: 69 Thanked: 86 Times	well looks like u are running version 3.27 (do *#0000#) to check that or u have some tools like Ytasks installed. firmware update from nokia website is not updated but the same is available from nokia service center. I had this issue on my 5700 but it vanished when i had a software update and i did not intalled tools that play with system internals.
	() Thanks

3rd December 2008, 12:24	#4
nishantgandhi Senior - BHPian Join Date: Jan 2008 Location: Mumbai Posts: 1,220 Thanked: 156 Times	Err, I had a similar problem but it turned out to be a faulty IC behind the mic which carries the signal. I dont think its a generic Nokia problem. Best to get it checked at a service center.
	() Thanks

3rd December 2008, 15:26	#5
hrishig BHPian Join Date: Apr 2007 Location: Pune Posts: 466 Thanked: 180 Times	Yes I have so many apps in my phone including the YucaTools. Now what should I do? should I just uninstall Yuca and update the firmware again?
	() Thanks

3rd December 2008, 15:58	#6
cooldude1988765 Senior - BHPian Join Date: Feb 2006 Location: Bangalore Posts: 1,042 Thanked: 194 Times	Backup your whole phone memory to your memory card and save your contacts in the PC.Remove memory card, update firmware, get back only your contacts and see if the problem persists. This way you will know if it is a third party application problem or if your mic is messed up.
	() Thanks

3rd December 2008, 16:45	#7
DerAlte Senior - BHPian Join Date: Mar 2007 Location: Bangalore Posts: 8,069 Thanked: 2,919 Times	Have you considered this could be a call setup fault (service provider) instead of being a handset problem? One-way calls (you can hear the other party but they cannot, or vice versa) is a known transient problem in the telecom world. It can happen to a few calls sometimes, and it is so difficult to diagnose (random happening) that most service providers will say "please try calling again" if you ask them. The problem is usually at one of the exchanges involved in the call path. This can happen both with landlines as well as cellular phones. One doesn't have to restart the handset to get through - the call is OK the next time you try. If you find this happening often, complain strongly to your service provider about it. Be prepared to answer stupid questions (about which handset, which area, morning or evening, etc. etc.) asked by a person reading a call center script, before you can expect them to understand that there is a problem. Last edited by DerAlte : 3rd December 2008 at 16:50.
	() Thanks

31st October 2013, 23:07	#9
rajeev k Senior - BHPian Join Date: Jul 2009 Location: Emerging Metro Posts: 3,352 Thanked: 1,947 Times	Re: Nokia Mobile problem My Nokia Lumia 520 developed a problem since yesterday. Missed calls are not being indicated and is causing great hardship. Can any mobile phone Gurus help me out in restoring this. The phone hung once and I feel thedefect is the aftermath of this freezing.
	() Thanks