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Old 4th August 2009, 00:04   #1
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URGENT - peculiar blackberry bold

i just bought a bold today and i am facing this weird problem. whenever i use some keys on the keyboard 2 letters get typed. like if i type j then jk gets typed on screen. if i type k then kj gets typed on screen. if i press del then kj or jk gets typed it dosent backspace. same problem with f. what could it be guys? im really pissed since i bought this phone today. i tried updating the firmware but its still there.
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Old 4th August 2009, 01:12   #2
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akshay U just bought it today, return it! Get a new peice this time check the keypad
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Old 4th August 2009, 01:16   #3
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lol it got fixed. but now its not connecting to my comp. keeps showing disconnected. bad time im having with a bb.
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Old 4th August 2009, 01:35   #4
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Man return it asap. No reason why you should stick with something which has even a minute problem, let alone something as major as this.
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Old 4th August 2009, 01:55   #5
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battery pull !! and keep it like that for 5-10mins and put the battery back ...
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Old 4th August 2009, 02:10   #6
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ok all sorted. installed the newer firmware again twice and now its all cool. activated the 299 plan too. was getting really pissed earlier but im happy now.
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Old 27th March 2012, 10:07   #7
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Re: URGENT - peculiar blackberry bold

I dropped my BB Bold 9700 sometime back.The fall was ,say,20ft and thereafter there was a red light glowing

took the batt out,inserted,and then put another SIM in and the phone started up,but the trackpad was not working.Everything else was working.

Went to a reputed multi-brand service center here who tried everything but it's status quo after 2 months.They have checked teh circuitry buy can't get to the problem.

Currently the phone starts up,shows some software license agreement but can't acknowledge and move forward since the trackpad is not working.

Guys,any solutions?
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Old 30th March 2012, 22:58   #8
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Re: URGENT - peculiar blackberry bold

Quote:
Originally Posted by vigsom View Post

Currently the phone starts up,shows some software license agreement but can't acknowledge and move forward since the trackpad is not working.

Guys,any solutions?
Is it under warranty? And did they try and replace the trackpad? Maybe a new one will work? Or otherwise maybe the PCB is broken.
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Old 31st March 2012, 12:44   #9
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Re: URGENT - peculiar blackberry bold

^^ they tried replacing the trackpad first but that did not work.

they worked on the PCB - no success.

Phone is no longer in warranty.

looks like I'll have to source a pcb ; else sell the phone in "as is where is" state.
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