Originally Posted by vivekiny2k
not only mobiles, even with automobiles I have seen some people seem to have issues no matter what brand they get, while some never have an issue. And then I begin to think it's probably the person behind the wheel who is the issue. @sprucegoose, did you fling your S2 across the room too
dropped it several times, but no flinging... [the SGS2]
the flinging was a mistake. [Motorola Milestone]
thought i was holding the slide in case with the open end towards me.
when i pretended the fling the phone... the damn thing flew out and almost impaled my friend.
Originally Posted by amitk26
Buddy have a look at motherboard of a modern phone and check if it is really servicable by average joe you can employ at service centre ?
I bet not more then 1 out of 50 technicians can handle soldring iron to replace components on the boards with that fine layout.
If you have a large customer base then to ensure quick turnaround time
It is preferabble to replace the module and have an average low skilled service guy handle the situation rather then strategy of couple of master service centres with ace technicians to diaganose and repair.
I have looked and i know why they replace the entire motherboard. it'll just take too much time to test each component individually and then replace all the spoiled parts. not to mention the additional cost of getting trained if not highly trained technicians to do the job. Works out cheaper and faster the replace the mobo.
You won't believe that there is something called drop test and random sample drawn from a lot is subjected to it. I have dropped my phone number of times and it flings open. In fact at my workplace people handle phones quite mercilessly and none of them develop problems due to that.
I know what drop tests are and i've seen a lot of phones get damaged after rather innocuous drops. This Rarely happens though. And i didn't merely drop the phone. It was flung [by mistake] with all my might at a wall.
I've not seen any device survive that kind of an impact. without at least the glass cracking.
I guess I was just lucky.
How exactly you know radio went bust ? Average service station does not have that kind of equipment to diaganose that radio went bust or not. |
There can be N number of issues like software issue / Network providers issue etc.
I can only guess that it was the Radio that went bust.
whenever i received a call the phone freeze and had to be restarted.
I changed the baseband, the kernel and the OS to no avail.
I even flashed back to stock and nothing changed.
Phone got lost before i could take it to a service center
Data worked fine though [2G and 3G] it was just with calls.
if i made a call and the other party didn't pick up it would freeze and i'd have to restart the phone
So SXZ UX designers have cheated you if signal strength is not enough to carry the voice data then they should not show the signal bars to you in first place.
no..no.. all phones show full signal at home.
only the SXZ and the milestone before it could i use while at home.
SGS2, Lumia 710 and a nokia Dumb phone show 4 - 5 bars [5 being full], but you can't hear the other guy and he/she can''t hear you.
my friends' HTCs also don't work properly.
Blackberrys work though.
The SXZ works which was a relief.
All AP vendors now ( TI , Qualcomm , Samsung , ST ) release their kernel source tress and the custom rom vendors mostly modify the system image and not kernel image they are bound to do this by GPL license of the Kernel. |
In fact many motorola phones have locked bootloader the steps you see to load a custom binary are just relacing the system image on same stock kernel.
Motorola and their locked Bootloaders...
what a pain.
Read an article somewhere that the CyanogenMod team was going to stop development for Exynos processor based phones.
they will still release the source code and I'm sure other developers will port CM to the Exynos, but the CM team is going to stop officially. http://www.xda-developers.com/androi...ntation-issue/
Quick service was forte of Nokia when it was number 1 in India. |
Samsung carefully studied market and established network by investing in service chain to match them . Once you decide to have service centre in every nook and corner you can not expect highly skilled and trained technicians to be available for a consumer item. It has to meet criteria of faster servicability.
Similarly when you expect to sell your product to the tune of 40-50 million units design needs to be optimized for factory process both for hardware and software and there has to be enough investment.
I have never availed of Samsung Service, but i've only heard good things about them. It's a plus point. Besides with the number of phones that Samsung churn out and the price vs performance ratio some problems are bound to crop up.
And Samsung have addressed that issue well.