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Originally Posted by [b Quote[/b] ]and what for the hopeless service |
I m a palio owner and let me tell u the service is improving by leaps and bounds. Also, i never understood why fiat gets the flak for poor service when Tata is worst! Yes, in last year's J.D.Power survey, tata was one position BEHIND fiat in service, yea, u read that right, one position BEHIND. What about that?? and that was last year, i am sure this year the difference must have grown. Lastly, fiat is making attempts to improve it's service , proof is the owners personal experineces, what about tata? these guys have consistantly stood among the last 3 in J.d.power survey's ever since the survey's started and they are not even making any attempts whatsoever to improve. Why, then , does tata not get the poor service flak from customers? why the biaseness?
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Originally Posted by [b Quote[/b] ]non availablity of spares |
AGain those days are long gone. Spares are now easily avaliable and this is due to fiat constantly making improvements in after sales service. Spares are also cheaper now then they were a few years back. Please check out AutoCar india's last issue. They have a complete list of spares prices and u will notice there is hardly any difference in the prices. But ya, palio spares are costlier than indica - remember, the palio has imported parts, Indica is a totally indian effort. therefore the difference.
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Originally Posted by [b Quote[/b] ]useless electronics |
Never had any electronic issues in my Palio 1.6. Never heard of any electronic issues in the Nv version either. Again, all this is of the uno days.
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Originally Posted by [b Quote[/b] ]no resale value |
Don't worry about it. Yea the resale value's are low now, but fiat has to make improvments in it's brand image which is already being done and by the time u want to sell the car off, fiat may have good resale values. Besides, the low resale value will be compensated by the pleasure the car will give u in driving, the joy of exp. the wonderfull suspension which will give u the magic carpet ride and sharp handling, tank like build quality, refinement, that tata will take a few light years to equal (by then others will have moved on a few light years ahead on this front too). by the way , have u noticed the panel gaps of the indica/indigo? someday, u can walk thru into the car thru them!
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Originally Posted by [b Quote[/b] ]no guarantee if the company will survive |
Fiat globally is making good sales and money. they also plan to break even in 2005! as for fiat india, if they themselves weren't sure of staying in india then they wouldn't have made improvments in their service and sales experience. This years J.D.Power survey shows Fiat at No. 3 in SSI. Do u feel this is the position a company would get if it was not serious of staying on in India? Do u think any company would make a 5 position improvment in it's standing in one year if they wanted to pull out? they sure must be idiots to spend so much of money to improve themselves if they wanted to pull out! and where is tata? not only is it below industry standard but is in fact the 3rd WORST in satisfying customers in the sales process. What statment do u think fiat made when they stood no. 3? the statement is that we are here to stay - isn't that what the company is trying to say? would they spend crores to improve all these negative features if they ultimately wanted to pull out of india. would they have conducted customer clinics for the panda and idea if they want to pull out? would they be testing a multipla if they wanted to pull out?
i think u have made up your mind to buy the indica. Go ahead and buy it but the facts are in front of u. the media loves a disaster story, so it will tell u of the losses the company is making and the shaky ground it is on. did the media give as much covereage to fiat's attempts at improving sales and service.? no. why not? cuz our indian media loves a disaster story. saying fiat may pull out will sell more copies than printing boring news like fiat recovering and improving slowly!
Lastly, if u read the responses carefully, palio has more ppl rooting for it than the indica.
I always say this, indica is a piece of lottery. if ur lucky u will get a good piece. Keep ur fingers and toes crossed!