re: Advaith Hyundai loses my Hyundai i10! Cops find it, car lying at Police Station Sandeep, your HR manager needs to hear a few bitter facts.
Agreed that he has been through an ordeal but there are some things he could have done better: Quote:
Originally Posted by sandeepmohan By evening, they confirmed that the car is missing as there is no trace of it even in their service records. Advaith filed a case with the cops. I did not feel I should file a case myself against Advaith as they have already done it and it would be for the same car making it a duplicate case. |
This doesn't sound quite right. To employ a crude analogy that is like saying a child is kidnapped from a school and the parents don't file a complaint because the school authorities already have. Fine time to be be thinking of duplicate case and the lot. At the very least, your manager should have been at the forefront of the investigation and interacted directly with the police officers on the case. Quote:
Reaching Hyundai officials directly seems impossible so my only communication is with senior people at Advaith and the useless Hyundai call center. The call center needs 48 hours for every query.
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Did it not occur to your manager to ask the service center manager for a direct contact at Hyundai? Assuming they have nothing to hide, why would they refuse a direct request? These are the days of twitter and Facebook where MD's and CEO's respond directly to any complaint of lack of responsiveness from their teams. He really should have tried harder. Quote:
My car was found a few days later by the cops and I have identified it at the JP Nagar police station. It is still there. I could not check the odometer reading.
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Errr...why not? Does he not remember te odo reading at the time of the theft? The job sheet should mention this. Quote:
Everything appears alright but I am not very keen on owning the same car as there is no clue on what the car may have been used for. The cops have assured me that the car is clean and no illegal activity has been carried out using my car. How much do I believe them? To my surprise, they have acted promptly to all my queries.
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OK- this is a valid fear. But even if the car *was* used for illegal activity, you surely cannot be held accountable for that since you have ironclad proof (backed by the cops themselves) that your car was stolen then. So what are you worried about? Quote:
Insider information says that my car was sold by the service advisor to some gangster and the gangster was now demanding his money in return for the car. I do not know what the cops have done to retrieve my car but I am glad it has been found. I was told that the service advisor has been traced. God knows how true this is.
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This is unfortunate. But why would the gangster have a beef with you? The service advisor is the one who needs to worry. Quote:
I asked them for a new replacement car as I no longer wish to own it. Besides; they are fully accountable for what has happened.
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They have a responsibility to keep your car secure since it is in their custody, but since the car is now recovered and presumably the dealership was not involved in any conspiracy to steal it, I don't see why they should provide you a replacement car. You have completely lost me there. If there is any damage to the vehicle, your manager needs to claim insurance. If there is a case for compensation from Advaith, your manager needs to sue them. But requesting a replacement car is not reasonable. Quote:
My car is less than a year old. They refused for a replacement. All they offered is 4 lacs for my car and I would have to put in the rest of the money for a new one. When I said that I would now have to involve someone legal from my side to get a replacement car, Advaith said that they would also proceed in a similar manner in dealing with my case. Is it worth filing a case with Advaith and Hyundai for a new replacement car? They have the money and probably enough power in their hands to trash my case and shut me up. What do I do?
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I would suggest: ensure you get the car's possession from the police, file a case against Advaith/Hyundai for negligence/claiming damages/whatever (contact a lawyer, please!) and then worry about a replacement. You should probably put the car on the market right away and get what you can for it. Quote:
I do not wish to own this car anymore. It may appear alright on the face of it and maybe, it is perfect and has not been abused. It should be easy for anyone to understand what I am going through. I have had sleepless nights during the phase of my car being untraceable and even though it has been found, I am just not interested in driving this car anymore.
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I guess Sandeep- your manager is reacting emotionally rather than rationally- he needs to sleep over this a bit and think about it calmly. It wasn't the poor car's fault that it got stolen. If there is indeed no damage done to it then your manager should be happy to have it back. Of course it is completely his choice and he can sell it off too. But right now it just looks like he is unwilling to accept the reality and trying to place blame where it doesn't belong.
Sorry if I sound harsh and yes- this is just a layman opinion- your manager would be much better off hiring counsel to give him the correct legal advice in this situation. Wish him the very best.
Last edited by noopster : 23rd April 2012 at 12:42.
Reason: Added a critical "not" :)
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