Re: Horrendous experience with Mahavir Skoda, Somajiguda, Hyderabad Firstly, congrats on a brand new car! Quote:
Originally Posted by vinesataris *snip*
On 20th of April, I received a call from Mahavir Skoda asking me to make a booking as it was the last day for some offer (free accessories worth Rs. 25000) and they even told me that I have to complete all the formalities on the same day for the offer to be valid on my purchase. I told them I'm not really willing to take the delivery of the vehicle on 20th of April which is 4 days away from my wedding anniversary, but I want it on 24th of April only. I have then started to receive continuous calls from the staff of Mahavir Skoda pleading me to complete the formalities and take the delivery of the vehicle. So after talking to them for over 4 hours, I couldn't convince them but they convinced me to take the delivery.
*snip*
|
Secondly, with all due respect, you should have stuck to your guns about taking the delivery on the 24th. If you are easily convinced by sales people to do what they want you to do then you really shouldn't be blaming them cause that's exactly their job. To up sell, or to get inventory out before the next offer begins, or to get enough numbers before the end of the month closing. Or whatever other reason. Not only that, they probably realized that this person can be convinced in such a manner and that probably lead them to not honor their quote on the exchange of your old car.
Also, like others have pointed out, if they didn't honor the value for your older vehicle, you should've cancelled the order and taken your business elsewhere. Or you could've sold your old car to a private buyer. Of course that requires more work! Quote:
Originally Posted by vinesataris *snip*
On 22nd April (two days after the delivery), a friend of mine comes to me and says he booked the Rapid, Prestige edition which comes for 1lac lesser price and more features. I got shocked and immediately called the sales rep to find out if that's true.
*snip* |
Finally, this seems more of a "one-up-man-ship" by your friend. I'm sure there's been plenty of times that people have purchased products and subsequently the price of that item goes down in a day or two. It's happened to me (for example when buying Apple products! ) and I'm sure it's happened to the best of us. It really doesn't mean the product you've purchased is of any less utility. Of course you feel like a bit of a doofus, but then such is life! So IMO, instead of taking the fun out of a brand new car by complaining about this Skoda dealership, I'd say let it slide and enjoy the vehicle! It's no less brilliant now that there's a "Prestige Edition" out there.
Anywhoo, I guess you live and learn! |