[Eddy]

Sounds good. Almost the figures I paid. Except the labour is more expensive, but that is now the norm across almost all MASS'

[ontheroad]

Originally Posted by Eddy

Sounds good. Almost the figures I paid. Except the labour is more expensive, but that is now the norm across almost all MASS'

For the "20K paid service only" labour is Rs 750.00. But together with that, they claim, they do brake cleaning, suspension check/greasing etc which costs the remaining amount. I really doubt wheather to go for Brake cleaning etc

[Eddy]

I assume that they will sandpaper the brake pads ? I got that done always, though never paid extra for it.

[Lalvaz]

Ok, here is my bill from yesterday's 20 k service.

Coolant 2 litres Rs.470
Exchange Filter Rs.1322
Brake fluid Rs.155
Air filter Rs. 259
Screen wash Rs.15
Loctite Rs.6
Engine oil 2.8 ltrs Rs.699.99
Oil Filter Rs.376.01
Gear oil 2.6ltrs Rs.897.01
Distilled water 2ltrs Rs. 29.25
Labour for paid service Rs. 1158.15
Anti rust spray Rs.66.18
Brake bleeding done Rs. 424.66
PUC Rs. 165.45

Total: 6043.73

Discount of Rs.299 due to some coupons.
Total Paid: Rs.5745

[Lalvaz]

Originally Posted by ontheroad

So this is the final quote I have received after bargaining.
Engine oil-691,
Oil Filter-333,
Gear oil-643,
Coolant-208,
Fuel Filter-1068,
Air Filter-230,
Brake fluid-137,
Other consumeables-100.
Labour Rs 1500.00. Labour includes Paid service, Brake check and cleaning and suspension check.

So total will be around Rs 4900.00. Any suggestions?

Coolant seems to be only 1 litre, but I was charged for 2 litres yesterday, also most of your costs seem to be before taxes. Not sure whats the tax there, but I had to pay a 12.5% VAT in addition to Service tax and levies on labour charges.
Also there does not seem to be any additional cost for brake bleeding, for which I was charged Rs. 385.

Please do post the final figures so that I can do a comparision.

[ontheroad]

I did 20K service of my Vdi at Indus Motors, Paliyekkara, Thrissur.
Main complaints were rattle from door pads, Horn tuning, Head light beam checking etc actually no serious complaints.

Overall they did a OK job. But I think labour charges are on the higher side.
Details are below.
Parts
1) MGDO 15W40 oil 223/l,
2) Oil filter 333.84,
3) Gear oil 75W90 306.33/L,
4) Coolant 208.65,
5) Brake fluid 137.62,
6) Exchange filter 1068.99,
7) Screen wash 13.32,
8) Clip 2.66,
9) Plug assy oil drain 56.82,
10)Air filter 229.96

Total parts cost inclv tax is Rs 4013.46

Labour charges

1) Paid service 725,
2) Brake over haul 450,
3) Calipper shimmimg 225,
4) Consumables 100.

Total Labour cost inclv tax is Rs 1586.11

Total Bill including taxes is Rs 5600.00. They gave a discount of Rs100.00 as their service station is far from town. Over all an OK experience, except for the high charges for brake over haul and paid service.

My red pimento is back to her form after the service.

[Lalvaz]

Originally Posted by ontheroad

Total Bill including taxes is Rs 5600.00. They gave a discount of Rs100.00 as their service station is far from town. Over all an OK experience, except for the high charges for brake over haul and paid service.

My red pimento is back to her form after the service.

Seems more or less in line with what I paid, except I did'nt get the brakes overhauled. But surprisingly, Maruti Swift diesel 20k service seems more than twice the cost of the Ford Figo Diesel service. Wonder why such a huge difference? Is it justified?

[sachinj12]

Morrow is a big day for me! It will be an acid test for my negotiating skills and common sense.

I have made a list of the likely pit falls and will keep an eye out for those. Lets see how it spans out.

Anyone with recent visit to MASS, how much does the paid labor cost?

I will upload the estimate given by the SA and seek feed back from you guys before paying up!

Thanks in advance!

Originally Posted by carboy

I don't think they negotiate at MASS.

At best you can cut some stuff they ask you to do. But if they do something which has been approved by you, then you will have to pay the charges.

Just make sure they don't do anything which isn't asked for at 20000 kms (in the handbook) - typically they ask to put additives even though it's not in the handbook. My opinion is that it's not necessary. Other things that they may try to ask you to do is stuff like coatings & polishings etc.

I meant something like this:

1. Distelled Water 1 Ltr: Rs. 62.88

10. All Door Adjustment Rs. 220 (This is not asked for and a rip off)

62 bucks/ltr of distilled water? You get a bottle for 15/ltr in any shop outside.

[carboy]

Originally Posted by sachinj12

Morrow is a big day for me! It will be an acid test for my negotiating skills and common sense.

I have made a list of the likely pit falls and will keep an eye out for those. Lets see how it spans out.

Anyone with recent visit to MASS, how much does the paid labor cost?

I will upload the estimate given by the SA and seek feed back from you guys before paying up!

Thanks in advance!

I don't think they negotiate at MASS.

At best you can cut some stuff they ask you to do. But if they do something which has been approved by you, then you will have to pay the charges.

Just make sure they don't do anything which isn't asked for at 20000 kms (in the handbook) - typically they ask to put additives even though it's not in the handbook. My opinion is that it's not necessary. Other things that they may try to ask you to do is stuff like coatings & polishings etc.

[sachinj12]

Here is an estimate given by the SA. I will pick up the car by this evening.

Engine Oil-1300
Gear Oil-800
Coolant-500. What is this? I forgot to ask him about this. Will ask when I go to pick up the car
Diesel oil filter-1200
Air filter-300
Brake Oil-300
Paid service-975
Another few things which I can't figure out owing to illegible hand writing amounting to 900

Total Estimate- 6300+Tax

Originally Posted by Eddy

There is a time component attached to each service also. AFAIK, its 20k or one year, whichever is earlier.

Originally Posted by Eddy

Looks fine more or less. Find out what that 900 bucks is for though.I have a feeling that it will be wheel balancing / alignment (WA,WB). Please do not pay for any washing, additives etc.

Also, WA and WB is best done outside at half the price and better work.

Told them not to do WB/WA/Tire rotation.

You sure the engine oil cost is alright? 1300 bucks? Previous post indicate 690-800 bucks for oil. I am quoted another 500 bucks extra for oil?
Where am I getting ripped off?

Reply asap, folks!

Thanks!

[Eddy]

Looks fine more or less. Find out what that 900 bucks is for though.I have a feeling that it will be wheel balancing / alignment (WA,WB). Please do not pay for any washing, additives etc.

Also, WA and WB is best done outside at half the price and better work.

[carboy]

Originally Posted by sachinj12

You sure the engine oil cost is alright? 1300 bucks? Previous post indicate 690-800 bucks for oil. I am quoted another 500 bucks extra for oil?
Where am I getting ripped off?

I think Swift needs 3.3 l of oil. But usually they put 3.5, so you are getting charged 370 Rs per litre which seems pretty exorbitant for MGO which is an obsolete oil. I think even a regular oil like Castrol GTX which is much superior than MGO shouldn't cost that much - unless oil prices have gone over the roof recently (which they might have) - do you know which oil they are using - it's usually mentioned in the bill.

[sachinj12]

Total cost- 6499

Air filter - 227.19
Oil filter-1159.65
%Element (he said filter, can't remember which. Any idea ?)-329.82*
Gasket, Oil Drain- 7.89
Brake fluid GC, 1500AA (250ml X2)-271.92
Coolant (golden yellow)-412.38
Caliper Asst Grease-52.64
Wind screen washer fluid- 13.16
Oil (3.1ltr)- MBDO 15W40 Mobil- 679.83
Gear Ol- MGDO 75W90 Shell (2.6ltr)- 302.63
Distilled water 3 ltr- 47.58
Gloves- 13.86
Labor- 975
Brake cleaning- 300*
Brake Bleeding-200
Coolant replaced-90
Battery top up- 40
Other Consumables-150

Did I get ripped off for the asterisk marks?

[AWD]

I thought it was cheaper to service Marutis! 6500/- for a 20k service is a lot of money, by no means cheap to maintain now. Have other's also paid similar prices or have the bills been varied? Could be the service station levying some extra charges.

[carboy]

Originally Posted by AWD

I thought it was cheaper to service Marutis! 6500/- for a 20k service is a lot of money, by no means cheap to maintain now. Have other's also paid similar prices or have the bills been varied? Could be the service station levying some extra charges.

My 20K, 40K & 60K service - all of these cost me around Rs. 4000 each. The 30K, 50K etcs cost around 1500-2000.