Ichibaan Honda does it AGAIN!!

GTO · 27th July 2004, 14:47

After blatantly trying to cheat me in my Ichibaan Honda experience which is detailed in this thread., the Ichibaan boys do it yet again.

One would have thought that after I had publicly exposed their fraudelent dealings in the Autocarindia May 2004 edition, and on Team-BHP - Ichibaan Honda would turn over a new leaf and stop cheating its customers. Acknowledging their mistake, they did reimburse me with Rs.25000 with the promise of re-evaluating the sales procedures and shuffling some sales staff.

Buttttttttttttttttttt according to the Autocarindia August 2004 edition (Helpline section), Ichibaan Honda has done it yet again. Honda clearly informed all its dealerships that a particular blue colour had been discontinued and that dealerships should not accept deposits for the same colour in the New Honda City. But deposits are a good way of financing working capital for the dealerships. If at all they offer interest, the rate given to the customer is 3 to 4% p.a. while bank rates start at 11%.

Thus Ichibaan Honda conveniently accepted an order with a booking deposit...knowing fully well that the colour has been discontinued and that the customer has NO chance of getting delivery of his preference in the New Honda City. And all of this happened after my experience was reported in the Autocarindia.

Its really no wonder that Linkway Honda (the other Bombay dealership) has received the Honda Dealership customer satisfaction award a couple of times in a row compared to Ichibaan Honda.

Think more than twice before you think of buying a Honda from Ichibaan. Honda makes some fantastic machinery, if only Ichibaan Honda would stop indulging in such unscrupulous business tactics!!

GTO

artofzen · 27th July 2004, 15:17

hey GTO,i thik we should let them know about this site ..a bad name in this would mean a bad name all over india

Rudra Sen · 27th July 2004, 16:00

Quote:

Originally Posted by [b

Quote[/b] (artofzen @ July 27 2004,13:47)]hey GTO,i thik we should let them know about this site ..a bad name in this would mean a bad name all over india

They already know about this site but as you know: old habits die hard

shravan316 · 27th July 2004, 20:31

Two times is bad.

lamborghini · 28th July 2004, 19:25

man that was a real sad thing.
i read about it in autocar and if im right he was about to purchase a fleet of these for his bank .........
but now is reconsidering his decision ........
but luckily there is honda which has started its blue colour as some FEW customers wanted it .....i dunno bout anyone else but ive never seen a blue city in town ........

GTO · 28th July 2004, 22:25

I am dead certain that Honda is making some examples in that colour...only after the Autocarindia complaint.

GTO

27th July 2004, 14:47	#1
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 70,528 Thanked: 300,720 Times View My Garage	After blatantly trying to cheat me in my Ichibaan Honda experience which is detailed in this thread., the Ichibaan boys do it yet again. One would have thought that after I had publicly exposed their fraudelent dealings in the Autocarindia May 2004 edition, and on Team-BHP - Ichibaan Honda would turn over a new leaf and stop cheating its customers. Acknowledging their mistake, they did reimburse me with Rs.25000 with the promise of re-evaluating the sales procedures and shuffling some sales staff. Buttttttttttttttttttt according to the Autocarindia August 2004 edition (Helpline section), Ichibaan Honda has done it yet again. Honda clearly informed all its dealerships that a particular blue colour had been discontinued and that dealerships should not accept deposits for the same colour in the New Honda City. But deposits are a good way of financing working capital for the dealerships. If at all they offer interest, the rate given to the customer is 3 to 4% p.a. while bank rates start at 11%. Thus Ichibaan Honda conveniently accepted an order with a booking deposit...knowing fully well that the colour has been discontinued and that the customer has NO chance of getting delivery of his preference in the New Honda City. And all of this happened after my experience was reported in the Autocarindia. Its really no wonder that Linkway Honda (the other Bombay dealership) has received the Honda Dealership customer satisfaction award a couple of times in a row compared to Ichibaan Honda. Think more than twice before you think of buying a Honda from Ichibaan. Honda makes some fantastic machinery, if only Ichibaan Honda would stop indulging in such unscrupulous business tactics!! GTO
	() Thanks

27th July 2004, 15:17	#2
artofzen BHPian Join Date: May 2004 Location: VOCI-LHR Posts: 735 Thanked: 68 Times View My Garage	hey GTO,i thik we should let them know about this site ..a bad name in this would mean a bad name all over india
	() Thanks

27th July 2004, 20:31	#4
shravan316 Senior - BHPian Join Date: Apr 2004 Location: Bangalore Posts: 1,029 Thanked: 9 Times	Two times is bad.
	() Thanks

28th July 2004, 19:25	#5
lamborghini Distinguished - BHPian Join Date: Apr 2004 Location: Mumbai Posts: 6,113 Thanked: 5,760 Times View My Garage	man that was a real sad thing. i read about it in autocar and if im right he was about to purchase a fleet of these for his bank ......... but now is reconsidering his decision ........ but luckily there is honda which has started its blue colour as some FEW customers wanted it .....i dunno bout anyone else but ive never seen a blue city in town ........
	() Thanks

28th July 2004, 22:25	#6
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 70,528 Thanked: 300,720 Times View My Garage	I am dead certain that Honda is making some examples in that colour...only after the Autocarindia complaint. GTO
	() Thanks