re: Horrible experience with Cauvery Ford, Bangalore My own experience last week, I booked another Ecosport (1.5TDCi, Titanium) on June 9th and opted for Ford Credit instead of SBI. I was promised that vehicle will be delivered in 4 days and verification process will start on Monday because of the weekend. When I was not expecting anyone from Ford Credit on Saturday a guy came to my place, one more person came on Monday in the evening. I got a call from the dealer on Wednesday evening to make the D/P and sign the loan agreement. I went to the dealer on Sunday after prior communication but the Finance person was not willing to come on a weekend. If so how did they do a verification on the previous weekend? The Sales executive tried to convince the Finance person but he did not want to come. I finally canceled the booking. My question to Ford is, what it would have cost the dealer to spend some time and close the agreement. If the dealers are ready to lose a customer for such small reasons, then they are looking at a bleak future. This is their attitude for a second-time buyer within 5 months.
Last edited by deehunk : 21st June 2017 at 11:02.
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