Innova – feel disappointed. Hi all,
I have been watching all the happenings in Team-Bhp for the entire long. Now things have turned around which made me to post my worries (not sure??)here.. Let me come to the point. I have recently bought an Innova G1 from Nippon Motors Trivandrum. Now it has clocked 1500 km on odo. Problem I am finding is that I am no-way happy with the vehicle. Not sure is it only the imagination of my anxious mind.. This is my fourth vehicle .I had been using Uno for a handsome period(60000k),Qualis(50000k) and Scorpio for a while.I am now way finding it near my Qualis(which when sold had 180000k on ode) Hearing that Innova is a beauty in itself and engineered to perfection I took the decision to make myself proud by owning one.
When I took the delivery, an offer for 40k was available on G1.So with out thinking more I went and booked a black one. Mostly I drive on choppy roads, and from the first day, it started giving some annoying sounds from the rear side.The sound just go high on pit falls. From the next day sounds started coming form inside. The head rests were vibrating and the front panel was also adding its share to the sound., and the steering had a pulling towards the left. And the ride was really bumpy.. The steering was also transferring some shocks to my body on jagged surfaces. The gear liver was dancing… Just before 1000k service ,adding to my un satisfaction, the front left power window switch stopped working. Thinking that all will be solved in the first service and with a lot of expectation I went to the service center. Made them to drive the vehicle and note down the problems to be rectified. Second day I visited the showroom to take my ride. The guy told me that the sound (that was coming from the rear side) was not completely removed, and added that it was coming, form somewhere near the rear brake cylinder. They had to get the authorization and they gad sent some thing(he was using some short form)with some photos?? to some Toyota authorities and will try to substitute in the next service.
I was told that the front power window switch was replaced.
Even though the gear liver shuddering is a notch high than normal , they cant replace it
as the fault is less than acceptable level.
Telling them that I will check the vehicle and next day will sign the service form which says the service was done satisfactorily, I took my vehicle out of the bay.That day it was raining like anything and the ride was so smooth…(is it??)
Adding more color to the story ,and making me to sleep inside the car in front of a Lodge, the rear left power lock started showing the same problem which was shown by the front door lock , before the service. Now the situation was even worse. The window was not at all coming up.Some how after starting and turning the machine off,I closed it and escaped for the day.
The front door started giving some sound form inside.
The ride was equally rutted.
All the sounds were just competing to show their presence..
Took my vehicle back to the service centre after a couple of days. Asked them why they just swapped the front faulty window switch with the rear one, got this sweet words ”Sir,,why should we do that sir. we replaced it.. see the service report….” I said ok boss.. Now get it replaced..Next asking them to check the vehicle thoroughly. I took the chief technician to some 10 km on my vehicle and asked him to note down what all he is feeling.This time being said they need more time and it really took 3 days for the work.
End of the 3rd day , from the office I rushed to the service center. This time they have done a fairly nice job with the vibrations coming form inside.. But…..
They said they cant replace the power window switch immediately as they need some conformation form somewhere (MARS .. I think..)since they have provided wooden finish which was part of the offer and opened the door pad... Some hook kind of things in side the lock is broken and they have done clumsy work so that most of the time it will work.
Asked me to wait until the next service.
(don’t know how they replaced it first time in no time..)
After the service the CD Player stoped receiving FM .(doubt they haven’t put the antenna connection properly after the opened the front panel..
The ride is still giving me a lot of pain..
I don’t know what to do now..I am very particular about the smooth ride.Not sure whether all the Innova are offering such a ride.Can I get some help form forum to
drive and check the vehicle and to tell me whether it is my mind what is the problem creater….Pls advice me on this and what can be done to improve the ride… |