basilmabraham, First of all, I'm sorry that you lost so much money. I've read through your thread, and it seems that First Choice didn't really do what they said they would.
As for the high bill, that is probably because everything on the Elantra is imported, now that production has stopped. I backed out from buying a gleaming used Elantra because the 80K service was upcoming, and that would cost me close to 25K in parts alone (timing chain, filters). And the clutch assembly is about 15K. Buying a higher segment car is always a costly option in terms of service. Maybe that's why the previous owner switched to a Santro in your case!
I feel that you were a bit too eager to buy this car. You have not mentioned any bill from Popular Hyundai for the service that First Choice did, nor did you insist on their giving you new tyres as promised. These guys are pros at making a customer feel relaxed and in a good mood. They never put any undue pressure on you to purchase, giving you the illusion of control. What they do is to subtly let you fall in love with a car, to the point that you have to have it. Then they subtly imply that good cars like these are easily snapped up, and hint that someone else has already booked it, or is looking at it seriously, but they might have trouble with finance or something.
I have been looking at various cars at First choice TVM. I found their prices to be about 20% higher than the market price. They also let you take as many TDs, having the keys ready as soon as you glance at a car. I've had about six TDs there, over four months. I was there looking for a 2006+ Bolero and I ended up drooling over a '95 Merc, which was priced in the same region!
Overall, I think that First Choice should be treated like any other car dealer. The only thing I think we can trust them for is to not give you an obvious lemon, due to their habit of checking service histories, and the quality checks. In basilmabraham's case, he was not given an accident car or a car with engine trouble, but a car that was expensive to maintain. It was compounded by the accident and his need to sell it off. If basilmabraham had kept the car for a few more years as he'd originally intended to do, he probably wouldn't have lost that much money. The next big service is at 100K. First Choice didn't do a proper service, sure, but keep in mind that they were going to sell the car, and thus, would want to keep the expenses down, replacing only the essential parts. As basilmabraham himself admitted, everyone does it, including himself, though it isn't the right thing to do.
I'm not saying that First Choice is blameless. Of course they didn't do the right thing. I'm simply pointing out that they didn't do anything that the average car seller wouldn't do, which is to minimise service costs, and that the car had no trouble except for normal wear and tear. |