[a4anurag]

Originally Posted by BoneCollector

There were some issues and it had gone for running repair. Total cost incurred was 3k which included a swing arm which was replaced just 6 months back.

Did you mean 'lower arm'?

IMO swing arm is on bikes only.

[BoneCollector]

Originally Posted by a4anurag

Did you mean 'lower arm'?

IMO swing arm is on bikes only.

Yup. My bad. Its the lower arm only.

[prkiran]

Originally Posted by a4anurag

4K for labour for an Alto?! God above!

Can you please post the bill here and what all works were carried out in this 40K service?

This is fleecing to the core IMO!

Originally Posted by Gansan

Can you give a break-up of what ABT charged? Please see what MSM charged me for the fourth and fifth year service respectively and compare.

Apologies for the delay. Attaching the service bills below.

[paragsachania]

Originally Posted by prkiran

Apologies for the delay. Attaching the service bills below.

The Biggest surprise in your bill - "Front Brake Caliper Assy OH" - 9XX Rs!!

[Gansan]

Originally Posted by prkiran

Apologies for the delay. Attaching the service bills below.

Except the cost of front wheel bearing and the labor for replacing it (~ Rs 1700.00), I would say the rest is about par for every two year (or multiples of 20k KM) service. If you leave out the bearing related expenses, it is ~ Rs 6000.00, which compares with what I had posted. Was the bearing damaged?

I don't see any charge towards engine oil. Did you take it with you?

[prkiran]

Originally Posted by Gansan

Except the cost of front wheel bearing and the labor for replacing it (~ Rs 1700.00), I would say the rest is about par for every two year (or multiples of 20k KM) service. If you leave out the bearing related expenses, it is ~ Rs 6000.00, which compares with what I had posted. Was the bearing damaged?

I guess so, there was quite a bit of noise and some wobbling from that wheel which the SA identified to be with a damaged wheel bearing.

I don't see any charge towards engine oil. Did you take it with you?

Had got the engine oil changed 2 months ago.

[Gansan]

Originally Posted by prkiran

Had got the engine oil changed 2 months ago.

Then how come there is a charge for oil filter in the bill? Did they drain out the oil and re-fill it after changing the filter?

[prkiran]

Err.. Do we need to drain the oil to change oil filter?

[Gansan]

^^ Not really, but some oil will be lost when the filter is changed and will have to be topped up to reach full level. I see no top-up charge either.

Did you do an oil change sans filter change at some other workshop?

[prkiran]

Nope; was done at the same place.

[kutlee]

Originally Posted by paragsachania

The Labor for removing and replacing Front Disc Pads - Rs. 635!!!

That is very funny. I did 4 springs cut and lowered to my specifications at mod shop and charge was much lower than this. I guess all Authorised dealers are getting some money only through service and their revenues are supposed to increase through increased volumes. And if that does not happen, simply charge more (till the feeling of 'authorized' is better lasts).

[isiv]

This is from the OP dated Feb/2009 for a Baleno 40K service:

Originally Posted by chocoguy4u

LABOUR
paid service - 900
brakes overhaul (complete) - 480
consummable check/ replacement - 45

Originally Posted by prkiran

Attaching the service bills below.

And this is from @pkirans' bill for an Alto 40K service dated around Jan/2015:
Paid service: 1325
Front brake caliper assembly overhaul: 964
Consumable check/replacement: 100

If we discount the fact that the two cars belong to different categories it's still a ~70% increase in labor costs. And if you do factor that in, the % increase will only be higher. The 40K service cost of a Baleno equivalent (SX4/Ciaz) should probably be considered.

My 2008 Alto is due for 40K service in a month. The clutch has been shuddering so it's going to require attention (that means $$$). Looking at all this, it's almost certain my bill will be in five figures.

Whenever I bring up this point with the SA, the guy only says all brands & cars have increased service/labor costs, not just Maruti. Not sure that's entirely true

[Captain Slow]

My Uncle gave his Alto 800 for servicing. The car had done barely 5,000 KM yes 5,000 KM!
The service bill for this car was close to Rs 7, 500!
No Parts were replaced!
Why such a high bill? thanks to unnecessary addons Similar to this one.

http://www.team-bhp.com/forum/indian...infectant.html

Request everyone to be extra careful and vigilant while getting your cars serviced.

Most of them try and sell you snake oil in form of
engine flush - Rs 800
Engine Treatment - Rs 850
Engine Coating - Rs 600
Silencer Coating -
Your car doesn't need all this and will work/run perfectly without any of this.

Don't fall for everything the service adviser tells you.

[supremeBaleno]

5000kms is like free service area. How old is the car ?

In any case, all those treatments are scam. Raise it with MSIL asap.

[a4anurag]

Originally Posted by Captain Slow

Request everyone to be extra careful and vigilant while getting your cars serviced.

Don't fall for everything the service adviser tells you.

1) When the car was handed over for service, was your uncle present there?

2) Was he at the place during job card preparation?

3) Was he asked to sign the job card hereby accepting the works mentioned on it?

If the answers for all of the above the questions is 'Yes', tough luck to deal with Maruti Suzuki post raising a complaint. Do raise an alarm, no harm in trying.

Originally Posted by supremeBaleno

In any case, all those treatments are scam. Raise it with MSIL asap.

Even if the car is going for service under in the 'Free Service' zone, these treatments that were done above are evergreen, the SA's @ MASS will do it on a day old car too without any thinking!

All that one can do is be vigilant during job card preparation and object to treatments like such and get it deleted from the job card before signing the dotted line and handing over the keys. If not then God bless the customer!