Tata dealer won't deliver the car. Loan disbursed already! I helped a close friend of mine with picking a car for himself within his 3L budget. I got him to go in for an Indica XETA Gls, as opposed to his initial choice of an Alto LXi, for obvious reasons (mileage, clearly not being one of them ).
He had a 2.5L loan approved from HDFC, and 50k cash on him. We visited a couple of Tata dearlerships across the city(delhi) and finally settled to book the car with Sanya Motors in Defense Colony.
My friend (a naive simpleton from chennai) paid up 25k as booking amount on the 17th of Feb to the salesman at Sanya Motors and was promised delivery within 13-15 days.
Turns out, somewhere near the last week of feb, my friend had the loan amount disbursed to the car dealer, since the long-approved loan was going to expire and he dreaded the idea of applying afresh for a new loan.
So well now the dealer has the full loan amount with him plus a cool 25k in cash, and now the <expletive> won't take my friends calls, or return his calls to the showroom reception. This one time that my friend managed to catch him on the phone two days back, he went on to merrily inform another 12 days waiting for the car. Reasons he gave are nothing all of us havent heard before. 'Transit mai hai', 'Black ka order tha, company ne red bhej di','Strike hai' and the works.
Any suggestions to what his options are now? From a legal standpoint, is there a way he can get his bank to get the dealer to refund the money to them, so that he can cancel the whole thing, or maybe use it elsewhere? This car salesman is a typical rogue. I dont see my friend making much headway with him.
thoughts, people? |