maruti dealers r.n.s motors surely did "dupe/cheat" me..read this shocking story!!!!

Revvhead · 1st September 2005, 13:39

mac, the testing of the ac should be part of a maruti dealers pre-delivery checklist.
If they have prevented you from switching on the ac during the PDI then it can oly be with malafide intentions and that point itslef should help you in the consumer court.

You can question how they decided to skip this bit and since the cars are now pre -run in, you were also given flase information.

My advice is, that do not let them get away with this that easily. AT least go down fighting,
The reason why they have duped you is that the chap before you, said to himself that going to the courts is a pain lets forget about it, the delaer got away with it then, and then repeated the same deal with you.
If you let them get away with this, then you are asking to be jacked somewhere some other time, coz they will only get emboldened by your inability to make complaint!!

Giving yr car to them for another serivice is sheer madness, as you maynot realise, but tey are getting apid ny MUL for it. So indirectly you are helping them earn more money off your car!!!! when you should be getting compensated for it.

At the least picket outside their gate and tell prospective cutomersaboutit, if you start scaring their customers away, then they will pay attention to your complaint.

Let then get away scot free and you run the chance of being jacked again

RX135 · 1st September 2005, 14:21

Quote:

Originally Posted by Revvhead

If they have prevented you from switching on the ac during the PDI then it can oly be with malafide intentions and that point itslef should help you in the consumer court.

Revvhead, any court would need proof for that. It won't stand in court, unless the sales person accepts in court, whatever he said about a/c. (Or if it is video taped). Now, you know what is probability of that.

ritik123 · 1st September 2005, 16:18

Mclaren,
If you have already visited Marutis regional office in Bangalore to no avail, I guggest you write to Dr K . Kumar and Jagdish Khattar at MUL. U can get the exact names and adds from your owners manual. You should get a satisfactory response. And yes, the dealer shud have shown you how the a/c operates as part of pre delivery procedures. Pratham motors from where i got my car took me thru all the operations and features of the car before delivery.

mclaren1885 · 1st September 2005, 16:48

no rithik,i havent visited the mul regional office..but a representative of theirs was supposed to check on my car and give his report to both the showroom and mul..he came made his inspection and went but i wasnt informed about it though i had insisted that i speak to that guy..all that the showroom guys said was it wasnt the companies fault,and this happened after the delivery and they said thats what the guy from MUL also had agreed upon..

simran · 1st September 2005, 16:54

Quote:

Originally Posted by mclaren1885

he came made his inspection and went but i wasnt informed about it though i had insisted that i speak to that guy..all that the showroom guys said was it wasnt the companies fault,and this happened after the delivery and they said thats what the guy from MUL also had agreed upon..

I think the showroom guy is bluffing. Why not ask him the MUL guy's number and details and try contact him yourself. See if he gives that information to you. I bet you he won't!

anyway, see if this email ID helps: contact@maruti.co.in

Regards,
Simran

mclaren1885 · 1st September 2005, 17:04

thanks a lot simran have already sent on email to MUL reagarding this,just awaiting their reply!!so lets just wait and watch as to what happens..

greatDrive · 1st September 2005, 18:19

Hi Mac,
Why don't you send a mail to MUL with the link of this thread and tell them if they dont act wisely, you can also go other ways to spoil RNS prospect sell outs.
also tell them, you will post this write up at all the Auto sites forum......and they can understand what that means..

Anyway your story will stop people going to RNS (in Bangalore).... At least a BHPian would never go there.

amitoj · 1st September 2005, 18:20

also put up a post regarding this on www.mouthshut.com

mclaren1885 · 1st September 2005, 20:20

Quote:

Originally Posted by greatDrive

,
Why don't you send a mail to MUL with the link of this thread and tell them if they dont act wisely, you can also go other ways to spoil RNS prospect sell outs.
also tell them, you will post this write up at all the Auto sites forum......and they can understand what that means..

well thats a good idea there..will surely post the MUL people the link to this thread and let them know whats going on..thanks a lot for the ideas guys,keep em coming..

ajmat · 1st September 2005, 20:30

Quote:

Originally Posted by mclaren1885

well thats a good idea there..will surely post the MUL people the link to this thread and let them know whats going on..thanks a lot for the ideas guys,keep em coming..

Am not sure it will work. You have written such a long post that anyone cannot really figure out what the problem is without reading it several times. I still have not figured it out since I have not bothered to read the post again. Try and summarise the facts in a polite concise manner and you could get somewhere

mclaren1885 · 1st September 2005, 20:38

well ajmat sir its pretty difficult to narrate the whole issue in a consised manner..bcoz a lot of points will be missed out which are very relevent to this issue..
well if the MUL guys want their reputation not to go down the drains,then i suppose they got to take the trouble of straining their eyes and go over the entire post not once but a million times if they ought to..now coming to think of it,i assume they will read it entirely no matter how many times it will take atleast in order to see that their reputation is not at stake..

mclaren1885 · 13th September 2005, 21:54

ok guys thanks for the response..really have learnt a great lesson from this..and by the way believe it or not..someone on this thread mentioned about showing the printouts of this incident to the r.n.s.guys and i think they have done that(dont remember who it is)..and guess what the GM of RNS motors registers on this forum,gets v1p3r's number and asks him for my number..as akshay refused to give him the number he PMed me and i got in touch with him..narrated the entrie story to him,he said that he would keep a meeting with the GM works section and all the senior staff members and will get back to me soon after the meeting positively by tomorrow..hope he has understood what tbhp can do and how the issue has been adressed so worriedly by all the members..waiting for his call and i hope something materializes..if not thats it i aint taking it anymore..will sure mail to MUL and all the auto mags(GTO hope ur listening,might need ur help on this) and make sure they learn a lesson or two on how to treat their customers..atleast now i hope he realises we could rid him off potential customers..once again guys thanks for ur overwhelming response..

Buffetfan · 14th September 2005, 01:25

Quote:

....the fact that the number plate was a plastic 1,had it been metal they would surely have replaced

..My Baleno never came with any number plates on it..I had to put in and I put in plastic ones...similarly my Uno also never came with number plates..
Dont know abt zen,,maybe it comes with plates!!

mclaren1885 · 14th September 2005, 13:23

guys had a very long conversation over the phone with GM of R.N.S motors and he asked me to bring the vehicle to their showroom tomorrow at 10:30..will post the details of what happens once i come back..

Sush · 14th September 2005, 13:46

thats really cool...lets wait and see what he has to say.

1st September 2005, 13:39	#31
Revvhead BHPian Join Date: Apr 2005 Location: Bombay Posts: 450 Thanked: 20 Times View My Garage	mac, the testing of the ac should be part of a maruti dealers pre-delivery checklist. If they have prevented you from switching on the ac during the PDI then it can oly be with malafide intentions and that point itslef should help you in the consumer court. You can question how they decided to skip this bit and since the cars are now pre -run in, you were also given flase information. My advice is, that do not let them get away with this that easily. AT least go down fighting, The reason why they have duped you is that the chap before you, said to himself that going to the courts is a pain lets forget about it, the delaer got away with it then, and then repeated the same deal with you. If you let them get away with this, then you are asking to be jacked somewhere some other time, coz they will only get emboldened by your inability to make complaint!! Giving yr car to them for another serivice is sheer madness, as you maynot realise, but tey are getting apid ny MUL for it. So indirectly you are helping them earn more money off your car!!!! when you should be getting compensated for it. At the least picket outside their gate and tell prospective cutomersaboutit, if you start scaring their customers away, then they will pay attention to your complaint. Let then get away scot free and you run the chance of being jacked again
	() Thanks

1st September 2005, 16:18	#33
ritik123 BHPian Join Date: Jul 2005 Location: United States Posts: 123 Thanked: 4 Times	Mclaren, If you have already visited Marutis regional office in Bangalore to no avail, I guggest you write to Dr K . Kumar and Jagdish Khattar at MUL. U can get the exact names and adds from your owners manual. You should get a satisfactory response. And yes, the dealer shud have shown you how the a/c operates as part of pre delivery procedures. Pratham motors from where i got my car took me thru all the operations and features of the car before delivery.
	() Thanks

1st September 2005, 16:48	#34
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,820 Thanked: 45 Times View My Garage Infractions: 0/1 (10)	no rithik,i havent visited the mul regional office..but a representative of theirs was supposed to check on my car and give his report to both the showroom and mul..he came made his inspection and went but i wasnt informed about it though i had insisted that i speak to that guy..all that the showroom guys said was it wasnt the companies fault,and this happened after the delivery and they said thats what the guy from MUL also had agreed upon..
	() Thanks

1st September 2005, 17:04	#36
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,820 Thanked: 45 Times View My Garage Infractions: 0/1 (10)	thanks a lot simran have already sent on email to MUL reagarding this,just awaiting their reply!!so lets just wait and watch as to what happens..
	() Thanks

1st September 2005, 18:19	#37
greatDrive BHPian Join Date: Apr 2005 Location: Bangalore Posts: 547 Thanked: 7 Times	Hi Mac, Why don't you send a mail to MUL with the link of this thread and tell them if they dont act wisely, you can also go other ways to spoil RNS prospect sell outs. also tell them, you will post this write up at all the Auto sites forum......and they can understand what that means.. Anyway your story will stop people going to RNS (in Bangalore).... At least a BHPian would never go there.
	() Thanks

1st September 2005, 18:20	#38
amitoj Senior - BHPian Join Date: Nov 2004 Location: Windham, NH USA Posts: 3,348 Thanked: 3,105 Times View My Garage	also put up a post regarding this on www.mouthshut.com
	() Thanks

1st September 2005, 20:38	#41
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,820 Thanked: 45 Times View My Garage Infractions: 0/1 (10)	well ajmat sir its pretty difficult to narrate the whole issue in a consised manner..bcoz a lot of points will be missed out which are very relevent to this issue.. well if the MUL guys want their reputation not to go down the drains,then i suppose they got to take the trouble of straining their eyes and go over the entire post not once but a million times if they ought to..now coming to think of it,i assume they will read it entirely no matter how many times it will take atleast in order to see that their reputation is not at stake..
	() Thanks

13th September 2005, 21:54	#42
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,820 Thanked: 45 Times View My Garage Infractions: 0/1 (10)	ok guys thanks for the response..really have learnt a great lesson from this..and by the way believe it or not..someone on this thread mentioned about showing the printouts of this incident to the r.n.s.guys and i think they have done that(dont remember who it is)..and guess what the GM of RNS motors registers on this forum,gets v1p3r's number and asks him for my number..as akshay refused to give him the number he PMed me and i got in touch with him..narrated the entrie story to him,he said that he would keep a meeting with the GM works section and all the senior staff members and will get back to me soon after the meeting positively by tomorrow..hope he has understood what tbhp can do and how the issue has been adressed so worriedly by all the members..waiting for his call and i hope something materializes..if not thats it i aint taking it anymore..will sure mail to MUL and all the auto mags(GTO hope ur listening,might need ur help on this) and make sure they learn a lesson or two on how to treat their customers..atleast now i hope he realises we could rid him off potential customers..once again guys thanks for ur overwhelming response..
	() Thanks

14th September 2005, 13:23	#44
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,820 Thanked: 45 Times View My Garage Infractions: 0/1 (10)	guys had a very long conversation over the phone with GM of R.N.S motors and he asked me to bring the vehicle to their showroom tomorrow at 10:30..will post the details of what happens once i come back..
	() Thanks

14th September 2005, 13:46	#45
Sush BHPian Join Date: Apr 2005 Location: Noida, New York Posts: 308 Thanked: 2 Times	thats really cool...lets wait and see what he has to say.
	() Thanks