Hi all,
I am posting this for the first time on Team BHP.
This is for all those who are buying a new FIAT PUNTO / LINEA in the Goan market.
We are currently residing at Ratnagiri. There was no showroom / dealer outlet till about July'10. We were looking to upgrade to a new car.
Have used the FIAT UNO for 8 years and hence the obvious choice was FIAT.
The nearest was KOLHAPUR and GOA.
We prefered GOA as we are natives. Both my sons went scouting the Goan (Panjim) market place for a Fiat dealer.
These guys came back and announced that there was a dealer very close to where we were putup.
All of us went there.
Only a sales girl managing the showroom that day (Being a Sunday). Totally indifferent attitude for Goans who are loveable affectionate and are too keen to help out.
My sons barged in the shop with a lot of excitement, but I was totally dismayed with the lackadaisical attitude. She was not having the brochures for the PUNTO / LINEA. I was promissed that the brochures would be delivered the next day.
We were busy with our routines and it slipped our minds. and we left the shores of Goa for Ratnagiri.
No semblance of a call from them for more than a month. On my next trip back to Goa (after a month), I decided that I will meet the guys and see where and when we can close the deal. But alas!!!!! this was not to be.
The same girl was very apologetic about the delay. but this was not evident from the body language. It was a take-it-or-leave-it attitude. She gave us the prices like a huge favour being done to us humbles. (as we dont have a dealership in our area.)
Now came the real fun.
Prices quoted had a component of logistic charges. When I enquired what are these she was fumbling for words and then I was told curtly it is the company policy. I refused to accept this. but was told that have to pay the same to buy the vehicle from them.
I refused to accept the same. and they refused to give me a price quote.
When I spoke to some locals I was told that I was making a mistake buying the car in GOA as there are major complaints about the TATA-FIAT dealership.
So then we decided not to buy the car from "AUTO INDUSTRIES GOA" and came back to Ratnagiri.
The very next day we went to the local TATA Motors dealer "BAFNA MOTORS" to try and request them
if they can get the FIAT here to Ratnagiri from Kolhapur. And Surprise Surprise, the two beauties from the FIAT were standing in their showroom
Then we were very happy about the fact that the FIATs are available here and what was even more pleasing was that the LINEA was a good 20k cheaper. So we went forward with them and finalised the Linea with them (the second booked in 15 days with the dealership in a pretty small town) courtesy a very good and soft-spoken salesman SANDEEP who helped us all the way with the booking and my beauty will be home on the 22nd of this month.
PS: I suggest all the Fiat lovers in goa to rather buy the car from the dealership in Ratnagiri and register it in GOA than buying from guys who cheat and are least interested in selling.