Bad experience with Concorde Motors Hi Guys,
I usually don’t post anything on team BHP because I am not a good writer, but I am a regular reader of posts here and have increased my gyan on automobiles, but this time I wanted to write and share a very bad experience I had with Concorde Motors Mysore Road.
I own a fiat palio 1.6 Sport (Cannary Yellow) I love my car and the colour.
A couple of month’s back I was hit by a biker when sstoped in signal light he was completely drunk so I let go. My Beauty(Palio) got a dent on the front left door it was a minor one but was visible from the side due to the colour, I thought of getting it fixed and went to Concorde Motors Mysore road to get the dent removed and re-painted, I met this fellow called UMESH who happens to look after the insurance related works there, I dropped my car and did all the formalities of insurance, they told it will be done in 2 days that was a reasonable time and I agreed,
But didn’t here from them even after 2 days so I called him(UMESH) and asked when will I get the car back, each time I called he told you will get it by tomorrow. On repeated follow-ups it took 1 week for just getting the dent removed and door re-painted, they called me after a week and informed the car is all set to go
I badly wanted my car back so rushed to pick it up but was greatly disappointed by the work being done they had removed the old dent and painted, but with an orange colour for cannary yellow it was not even close to the original colour of my car, it was looking like as if it was painted by some school kid, they also had broke the left door mirror assembly dented the door frame next to the mirror trying to remove the mirror this shows how good and trained people available at Concorde.
I warned them and asked them to re-do the work and give me back in 2 days again it took a terrible 1 week. I am completely frustrated by this time.
I went again to pickup the car after getting a call from Umesh stating everything is fixed fit and fine this time, please come and pick the car. I reached Concorde and called Umesh he took me near the car and I found they had almost matched the colour but still not satisfactory any one could make out it was re-painted with a bad colour miss-match but I could still find the mirror not fixed and when asked he had informed over the phone that a new mirror was fixed, He is a big lire never believe UMESH of concord Motors. Now he says we don’t have stock and will be doing it by next week and stop’s paused like a thief.
They were not able to fix a simple mirror which they had broken while removing the mirror for painting. I think it was difficult for them to remove the mirror so might have done some mishandling and finally broke it, I thought better get rid of them and take it to some other place but they had not even bothered to fix the mirror back.
They had made another dent while removing the mirror “dent for a dent” and when asked they argued it is not done now might have been there before only.
When I started boiling and blasting, they say please leave it and we will fix it.
Final result no work done even after 2 weeks and needs 1 more week to correct there mistakes I could also see oil stains every where even on seats small scratches which were done now in the garage, it is a terrible garage with un-trained people working on an Italian beauty. They are not capable of fixing even small issues of the car. Incapable for anything most worst garage. you will not get any spare parts for months together their standard sentence “We have ordered it exclusively for you and will be available in a week we will give you a call once we get the spare part but real truth is you will never get that spare part never.
So please spread the message to fiat lovers not to choose Concorde Motors Mysore Road for anything and everything. I should try Green tracks on hosur road next time I have heard they have good people trained specially for fiat.
Some one kindly help me where to find a aluminum holder which comes inside a fiat 1.6 sport manually adjustable mirror assembly I stay in Bangalore I am trying to fix it on my own after learning my lesson. Its better to look before you leap, Fiat lovers please do not choose Concorde Motors Mysore road for any type of repairs on your car I repeat please do not choose CONCORDE MOTORS MYSORE ROAD.
Last edited by tsk1979 : 8th October 2010 at 13:04.
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