Khivraj Motors, Chennai

SmartCat · 8th January 2017, 23:44

Diesel siphoning is unacceptable, but I think it is a good idea to take out all your belongings before giving the car for servicing. Honda has a large board in the service area reminding you to remove 10 or 12 common articles like pendrives, coins, bank notes, umbrellas, SD cards etc from the car. After all, it is very difficult for the dealership to keep an eye on all the employees all the time.

ike · 9th January 2017, 00:36

Wouldn't escalating to Renault help? I understand you can't expect the manufacturer to intervene for a missing pen drive but siphoning off diesel should have been brought to their notice, especially when done in large amounts and twice in two visits.

swiftdiesel · 9th January 2017, 10:17

Quote:

Originally Posted by HighwayBuddha

Thanks - I will indeed go to Khivraj OMR in future(Is there any option outside of Khivraj in Chennai?).

Khivraj seems to hold a monopoly in Chennai. There's no other, I'm afraid, unless you're looking at private service chaps, whom I wouldn't recommend. Try OMR - barring the distance, their service is very satisfactory and on time.

nickatnite · 5th May 2018, 02:02

I purchased a new Swift ZXi in the month of April 2018 from Khivraj Motors Chennai and wish to express my appreciation for te service my wife and i received from our sales team, especially our assigned salesperson Mr.Manikandan at the Mount Road showroom. We all know that the new Swift is very much in demand , overbooked and we had originally signed up for the ZXi plus model in fire red but after the price list was released and checking out the car decided against it and preferred the ZXi model instead.So, the sales team quickly reworked the order with very little fuss and i appreciate their cooperation in this regard.

What i also liked was that the sales team always took me to the yard and let me compare the various models and colours without any pressure to decide on any one model in haste.

We picked up our car on the date specified and though we were late they waited for us and made sure everything was ok before we left the showroom. I would like to list our salesperson Mr.Manikandan's phone number 9790936525 here and highly recommend you contact him if you are looking for a Suzuki car.

8th January 2017, 23:44	#16
SmartCat Team-BHP Support Join Date: Jun 2007 Location: Bangalore Posts: 6,425 Thanked: 42,919 Times View My Garage	Re: Khivraj Pearl Renault Anna Salai, Chennai and car parts "lost" during service. Diesel siphoning is unacceptable, but I think it is a good idea to take out all your belongings before giving the car for servicing. Honda has a large board in the service area reminding you to remove 10 or 12 common articles like pendrives, coins, bank notes, umbrellas, SD cards etc from the car. After all, it is very difficult for the dealership to keep an eye on all the employees all the time. Last edited by SmartCat : 8th January 2017 at 23:45.
	(1) Thanks

9th January 2017, 00:36	#17
ike BHPian Join Date: Jul 2012 Location: KL-08/Chennai Posts: 748 Thanked: 1,711 Times	Re: Khivraj Pearl Renault Anna Salai, Chennai and car parts "lost" during service. Wouldn't escalating to Renault help? I understand you can't expect the manufacturer to intervene for a missing pen drive but siphoning off diesel should have been brought to their notice, especially when done in large amounts and twice in two visits.
	() Thanks

5th May 2018, 02:02	#19
nickatnite Senior - BHPian Join Date: Jan 2006 Location: NYC/MAA Posts: 1,430 Thanked: 603 Times	Great Sales Experience at Khivraj Motors, Chennai I purchased a new Swift ZXi in the month of April 2018 from Khivraj Motors Chennai and wish to express my appreciation for te service my wife and i received from our sales team, especially our assigned salesperson Mr.Manikandan at the Mount Road showroom. We all know that the new Swift is very much in demand , overbooked and we had originally signed up for the ZXi plus model in fire red but after the price list was released and checking out the car decided against it and preferred the ZXi model instead.So, the sales team quickly reworked the order with very little fuss and i appreciate their cooperation in this regard. What i also liked was that the sales team always took me to the yard and let me compare the various models and colours without any pressure to decide on any one model in haste. We picked up our car on the date specified and though we were late they waited for us and made sure everything was ok before we left the showroom. I would like to list our salesperson Mr.Manikandan's phone number 9790936525 here and highly recommend you contact him if you are looking for a Suzuki car.
	(2) Thanks