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Originally Posted by k_ajay May be off topic but 'I' think that there was probably no reason to keep the dealership pleased. If anything, its their duty to keep a customer pleased at all times (for a good experience, repeat business et al).. |
Ideally correct. Practically difficult. As stated in the first post of this thread, I have faced couple of issues getting the insurance claims and I was just trying to play safe.
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Originally Posted by anujatwork Very surprising why the Ins Co didnt send you an intimation when your premium was short. Secondly, if premium was short, you may not have received a cover note both the years. Didnt that raise an alarm to you please?
In my experience, always compare quotes when purchasing new or renewing the policy. You can even negotiate with the one you choose. They are willing to give a pass-back by way of reduced premium. |
Sadly,I never got any such communication , neither from Tata-AIG nor from Grace Toyota. In fact neither the dealership nor the parent company Toyota has cared to write me back on my simple queries written in a layman's language.I hereby request BHPians to suggest legal course of action .
Apart from the other reasons including my marriage and business ,my cars have been keeping me a little too occupied lately and this was the vehicle and the brand I suspected the least. Here is a little:-
My BMW X1 met with a fatal accident last August . It took me more than 3 months to get a part of what was promised to me while selling the policy. The parking charges, estimate charges , loan prepayment charges ,EMIs untill the loan was cleared and the margins the dealership kept while selling accidental car left me with hardly half the car price when I should have ideally got a new car with registration paid by insurers.
My beloved 2003 mpfi Maruti 800 which was given to a workshop owned by a known for a complete overhaul and paintwork has not been returned to me since Sept 2012. The workshop owner had some issues with the landowner who has locked up the place and the matter is in court now .
My Skoda laura recently clocked 29000kms and was due for its second service. While purchesing it in May12 i had paid for the initial 3 service and I could not locate the certificate they issued for the payment. The showroom owners claimed that can be just issued once and no duplicate copy/photocopy of the same can be re-issued. They tried their level best to cheat me of my money but for my awareness (thanks to TEAM-BHP). Engine oil leaked out before I could reach back home , the helpline which was incompetent reached in 2 hours when they had to come from just 3 kms. Anyways I managed to wriggle out using my sources and resources.
My Swift Dzire ZDI was delivered without the service booklet and a big scratch on the Driver's door when it came back from the first free service in Oct 12 . They have not yet fulfilled the promised of getting another booklet issued and delivered.
In my understanding, the most shameless of all in my experience have been Grace Toyota and Bird Auto Gurgaon who would cheat you blatantly without any fear or shame. But ,i should acknowledge tha the parent company BMW does write you back. Maruti listens and Skoda is already paying for their misdeeds.
I am now hesitant about my resolution to adopt the dialogue from a recently watched hollywood flick 'Iceman' , He said "I dont believe in bad luck"
Regret being a little off topic in expressing the high headedness of some car brands in our country.