[BaCkSeAtDrIVeR]

Originally Posted by achopraa

Also, in case the car gets written off, the service advisor said that the amount we will get would be around a lakh less than the insured value of the car.
Current IDC is 3.77 and so we might get aorund 2.5 Lakh.
This would be quite a depriciation since the car is only around an year old.

I think the correct abbreviation is IDV.

There are two terms here - "total loss" or TL and "constructive total loss", or CTL. In case of TL, it more like the car is lost (as in washed away in a flood), whereas in a CTL, the repair costs are more than IDV. In this case, the insurer is bound to pay you IDV, less - may be - that "standard deduction" of 2 or 5 K. Where does the one lakh figure come from?

Read the insurance policy. You may need to (literaly) use a magnifying glass.

The reason is that once they have filed an FIR, it will have to be taken up as a case.

Not quite true. Instead of filing an FIR, you can simply file a statement, which is still a statutory report of a suspected crime.

Though the FIR too is a report of a possible crime the police has to do a full fledged investigation here. In case of the first information statement, they record, and (usually) immediately closes the statement, stating "no crime".

The surveyor would be happy with this.

[Live To Jive]

Originally Posted by Takumi-san

You are right, that car is a wreck. It needs to be written off. My limited knowledge of insurance law suggests that FIR for that purpose is not necessary. But on an unrelated note, why not file an FIR ? It is the truck drivers fault ; why let him get away to do more harm?

Actually a FIR and Panchanama is necessary whenever any other person or vehicle is involved. In your case the trucks insurance is responsible to partially pay for the damages and the medical bills of the car occupants. Otherwise you will have to pay for treatment from your pocket.

[rjvora_2000]

Originally Posted by achopraa

Now the query.
1. My BIL had taken two claims earlier in this financial year and the Showroom Guys are saying that the Third Claim in a financial year cannot be CashLess.
Is that true? Is there any such policy?
The Insurance if from IFFCO TOKYO.
2. The service advisor is asking for an FIR copy. We were reluctant to file an FIR(and even the Police was). Reason being put as that since the claim amount will be huge (close to 1.5-2 lakhs), the surveyor would ask for it.
Is it necessary to furnish the copy of FIR?

1. you can take 10 no. of claim's in a year they have to give you cash less. - Tell them that you will take the car to some other service station if they will not give you cashless.

2. If you have hit some third party then only FIR is must otherwise there is no need for FIR.

[suhas_pm]

@ achopraa:

I am not aware about the FIR requirements in this case but after going through the post and the replies, I would like to say:

Looks like it's a Chevy UVA or Aveo. In either case, it does NOT have a chassis, it's a monocoque. That means it's a unitary construction and the pillar beams that hold the front windshield are also part of that monocoque.

Case 1>If any of those pillar beams are damaged and somehow repared without replacing the whole shell (I will use this word in place of monocoque), then the shell is weak compared to how strong it was originally. That means it's not simply safe to drive the car again.

Case 2> If the shell is replaced, even after that think about the alignment of the engine with the new shell. If that is not proper (very skillful job esp after looking at the damage), then beware, you are calling for numerous niggling problems if not major ones.

My verdict: Write off the car, put the money into new one and your folks should pay a solid vote of thanks to the Almighty.

Hope this helps.

Regards,
Suhas

[achopraa]

Originally Posted by rjvora_2000

1. you can take 10 no. of claim's in a year they have to give you cash less. - Tell them that you will take the car to some other service station if they will not give you cashless.

2. If you have hit some third party then only FIR is must otherwise there is no need for FIR.

1.Its not the Service station guys who are complaining, its the insurance company. I called up Iffco Tokio as a dummy customer and they confirmed that only first two claims(in a calendar year) will be cashless and any further claims need to be self paid and then claimed.

2. Your second point is True. Confirmed it from the CC of Iffco Tokio.

Originally Posted by suhas_pm

@ achopraa:

Looks like it's a Chevy UVA or Aveo. In either case, it does NOT have a chassis, it's a monocoque. That means it's a unitary construction and the pillar beams that hold the front windshield are also part of that monocoque.

Its an Chevy U-VA. We are still awaiting the survey to be done by the surveyor. The estimate will be made during that time only.

Meanwhile the service station guys are struggling with the hood to find out the damages down under.

[rjvora_2000]

Originally Posted by achopraa

1.Its not the Service station guys who are complaining, its the insurance company. I called up Iffco Tokio as a dummy customer and they confirmed that only first two claims(in a calendar year) will be cashless and any further claims need to be self paid and then claimed.

This is bad and Non-practical approach, by making such a rule if they want to reject the claim they can reject the cashless also, but doing this will create problem for policy holder and nothing else.

[zaks]

But, still registering a complaint with the police will serve you better. Insist on this one and the police will obey.

[hrsraghav]

The A Pillar looks to bend,
I have heard, that there are laser precision machines at service centers to straighten up the car body.
So as a curiosity, generally on what sort of damages does the Shell is replaced?
Like if any of the pillar is bend, then is it sufficient to ask for a change of shell?

[achopraa]

Hi guys,

Applogies for the late update but we had been busy giving the insurance guys each and every bit of information that was required and the case was under process.

Now we are coming to the finalisation of payments. The IDV for the car was 3.8Lakh and this is what has been proposed to us :-

1. Get the car repaired (With Body Shell Repaired) - The liabilities on our part would be around 25K - Totally Ruled out.

2. Get the car repaired (With New Body Shell ) - The liabilities on our part would be around 60K(Plus Minus 5-10K). The liabilities on Insurance companies part is coming to be around 3.8 Lakh.

3. Get the car marked as totalled and settle with 2.5 Lakh (which was later on increased to 2.75 Lakh). This includes the salvage of the car meaning the car will be the Insurance company's property.
How they arrived at a figure of 2.75L = Company's cost if car is repaired = 2 Lakh(From first point) + 75k as salvage value of the car.

We rejected the offer made by the insurance guy. He asked us the expected value and we proposed that since the IDV of the car was 3.8L, so we should be getting 3.8 in all (Insurance company payout + Salvage). Now since they are saying that salvage value is 75K(Which i don't beleive), then we should get around 3L from insurance company.
The last offer we said we expect is 3.6L.

The BIG Q's now:-
1. How much should be the salvage value of 1year old UVA. everything apart from the body shell and the front suspension is intact.(Insurance guy acknowledges this)?
2. The car will NOT be repaired by at any cost, so how should we proceed further?
3. We do not have many contacts in the garages, so can't even sell the car as salvage ourselves. What is the best offer that we should accept?

Thanks is advance to all.

[rjvora_2000]

Originally Posted by achopraa

Hi guys,

Applogies for the late update but we had been busy giving the insurance guys each and every bit of information that was required and the case was under process.

Now we are coming to the finalisation of payments. The IDV for the car was 3.8Lakh and this is what has been proposed to us :-

1. Get the car repaired (With Body Shell Repaired) - The liabilities on our part would be around 25K - Totally Ruled out.

2. Get the car repaired (With New Body Shell ) - The liabilities on our part would be around 60K(Plus Minus 5-10K). The liabilities on Insurance companies part is coming to be around 3.8 Lakh.

3. Get the car marked as totalled and settle with 2.5 Lakh (which was later on increased to 2.75 Lakh). This includes the salvage of the car meaning the car will be the Insurance company's property.
How they arrived at a figure of 2.75L = Company's cost if car is repaired = 2 Lakh(From first point) + 75k as salvage value of the car.

We rejected the offer made by the insurance guy. He asked us the expected value and we proposed that since the IDV of the car was 3.8L, so we should be getting 3.8 in all (Insurance company payout + Salvage). Now since they are saying that salvage value is 75K(Which i don't beleive), then we should get around 3L from insurance company.
The last offer we said we expect is 3.6L.

The BIG Q's now:-
1. How much should be the salvage value of 1year old UVA. everything apart from the body shell and the front suspension is intact.(Insurance guy acknowledges this)?
2. The car will NOT be repaired by at any cost, so how should we proceed further?
3. We do not have many contacts in the garages, so can't even sell the car as salvage ourselves. What is the best offer that we should accept.

SALVAGE: -
It is a property of insurance company you can tell them to keep the salvage with them and give you the monetary value benefit to you.

In policy wording of motor insurance it is no were written that insurance company can force you to keep the salvage with you.

"Selling Salvage is not your job, but dealing with Salvage is insurance companies job."

You should be getting just Rs. 500/- less then the IDV if it is a total loss.